Birmingham Young People’s Service Volunteer

Service Volunteer

locations

Bristol Road (Aquarius)

time type

Part time

posted on

Posted Today

job requisition id

JR012541

Volunteering OpportunityOrganisation: AquariusLocation: Bristol Road, Birmingham
 

About Waythrough 

Make a real difference in your community 

About the Role

As a Birmingham Young People’s Service Volunteer, you’ll play a key role in supporting individuals accessing Aquarius services. Working alongside experienced practitioners, you’ll help deliver meaningful support through one-to-one engagement, group activities, and community-based work.

This is a hands-on, people-focused role where you’ll contribute to improving outcomes for young people and families affected by alcohol and drug use. You’ll also act as an ambassador for Aquarius, helping to create a welcoming, supportive, and non-judgemental environment for everyone accessing the service.

Key Duties

• Support one-to-one sessions alongside practitioners
• Assist with group work, activities, and events
• Help individuals attend appointments and access services
• Provide practical and emotional support where appropriate
• Act as a positive ambassador for Aquarius
• Build supportive, professional relationships with service users
• Maintain confidentiality and appropriate boundaries at all times
• Work consistently to provide reliable support to individuals

About You

You’re someone who is passionate about helping others and making a difference in people’s lives. You bring a caring, non-judgemental approach and are able to build trust with a wide range of individuals.

You will:

• Be reliable, consistent, and committed
• Have a friendly and approachable manner
• Be patient, understanding, and empathetic
• Be able to maintain confidentiality and professional boundaries
• Communicate effectively with people from diverse backgrounds
• Be willing to learn, take direction, and use your own initiative
• Have a good level of self-awareness
• Be motivated to support people in a respectful and inclusive way

Lived experience of substance misuse (personally or through family) is welcomed but not essential.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date:

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