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Application Co-Ordinator

NEWLIFE THE CHARITY FOR DISABLED CHILDREN
29,000 per year
Cannock, Head Office
Full-time
Listed today

Role Title - Application Co-Ordinator

Location - Cannock, Head Office

Salary - £29,000 per annum

Contract Type - Permanent 


Ready to help disabled children live life to the full?

At Newlife, our mission is to champion the joy of childhood and empower disabled children and their families. We’re a national charity delivering practical solutions, driving innovation, and influencing policy—so every child can flourish, develop, and grow.

As Application Co-ordinator, you’ll be the friendly, knowledgeable first point of contact for families applying for Newlife equipment loans and grants. You’ll work closely with colleagues and external partners to move applications smoothly from start to finish—making sure every case is processed quickly, accurately, and in line with our eligibility criteria and processes. Once an application is received, you’ll be the go-to contact for families, professionals, and suppliers throughout the journey.

ROLE KEY ACCOUNTABILITIES

  • Build and maintain relationships with parent/carers by preferred method of communication from start to end of process.
  • Ensure any grant/loan applications meets eligibility criteria.
  • Ensure all applications received are complete,  and that personal/identifiable details are accurate.
  • Ensure that any potential duplicate entries are explored and resolved before proceeding. 
  • Make a non-judgemental decision on applications in line with approvals process. 
  • Review, agree/challenge decision regarding prioritisation of equipment provision .
  • Ensure relevant funds are available through finance before progressing application to authorisation. 
  • Co-ordinate assessments in liaison with suppliers and professionals. 
  • Be a key point of contact, building effective relationships with suppliers to ensure a facilitated process for the family from start to end.
  • Identify opportunities for advocacy referrals.
  • Conduct impact reviews with family 
  • Identify and produce a written good news summary and liaise with marketing. 
  • Hit relevant targets set for this role.
  • Attend awareness events.
  • Raise safeguarding concerns to the Newlife’s Safeguarding Lead.


At times Newlife may request you carry out additional duties in line with this role.   

Please note that a DBS may be required for this role.