Jobs at NEWLIFE THE CHARITY FOR DISABLED CHILDREN

Job Title: Sales Assistant (Seasonal)Location: Newlife Store, YardleySalary: £12.21 per hourContract Type: Fixed TermHours: Various part-time hours available

About Us

At Newlife, our mission is simple — to change the lives of disabled children and their families. We do this by:

Providing essential specialist equipment
Offering support and guidance through our dedicated healthcare professionals
Funding pioneering medical research into the causes of birth defects
Campaigning for positive change on behalf of families

Join us and be part of a team making a real difference every day.

The Opportunity

This is a varied and rewarding role — no two days are the same due to the ever-changing nature of our product range.

We are looking for a confident, reliable, and flexible individual who works well as part of a team, pays close attention to detail, and is driven to help us meet our goals and targets.

Key Responsibilities

Deliver excellent customer service at all times
Merchandise and replenish stock on the shop floor
Support with stock preparation and organisation
Complete cash handling and end-of-day procedures as scheduled by your line manager
Role model our organisation’s mission, vision, and values in everything you do

What We’re Looking For

Strong communication skills and the ability to work effectively with people at all levels
A team player with a flexible, can-do attitude
Good attention to detail and reliability
Previous experience in retail or customer service is desirable, but not essential
Full training will be provided

Join us and help change lives – starting with yours.

View Apply Now

Sales Assistant

NEWLIFE THE CHARITY FOR DISABLED CHILDREN

12.21 per hour

Cannock - Marketplace

Full-time

Sales Assistant

LOCATION: Cannock - Marketplace

HOURS: 8 hours per week

SALARY: £12.21 per hour

Would you like your work to positively impact disabled children’s lives and the planet?

As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.

The Opportunity:

No two days are the same due to the nature of the business the product type can change.

You will:

- Deliver great customer service at all times

- Merchandise stock to a high standard

- Support with stock preparation and replenishment

- Complete cashing up of store takings when required

What we are looking for: The organisation’s culture is based on a clear Mission, Vision and Values, teamed with a great attitude, which you will exemplify both personally and through your team.

Consistently deliver against goals and targets set by the Management team
Use initiative to drive results
Always put the customer first
Deliver high levels of customer service, merchandising and replenishment
Works with energy and pace.
Communicate confidently with customers and the team
Cash Handling to include operating the tills and processing refunds and exchanges
Resolve complaints and queries effectively face to face and via telephone.
To be compliant with all merchandising product placement and promotions in store adhering to operational guidelines
Maintain great stock standards and excellent service proposition
Deliver operational excellence in all processes.
Ensure compliance with company policies and procedures.
Minimise stock loss and adhere to security procedures whilst adhering to stock loss controls
Implement actions identified within the Stock Loss Action Plan
Complete cashing up of store takings as scheduled and in line with Company policies and procedures.

Skills Experience

Experience of working in a customer service environment
Experience working to sales targets and KPIS.
An ability to identify sales opportunities.
Ability to plan, implement and work at pace to achieve deadlines.
Ability to communicate effectively and feedback in a positive manner.
Strong Communication skills
Ability to Prioritise
Ability to adapt communication style
Ability to seek regular feedback from managers, peers and colleagues and use this to improve skills and behaviours
You will be confident and able to communicate across all levels, reliable and flexible, pay great attention to detail and be able to work as part of a team to achieve goals and targets.
You will have either previous experience in retail / customer service or skills that are transferable to this role.

Full training will be given

View Apply Now

HR Operations Manager

NEWLIFE THE CHARITY FOR DISABLED CHILDREN

44,500 per year

Head Office, Cannock

Full-time

HR Operations Manager

Location: Head office, Cannock

Salary: up to £44,500 per annum depending on experience

Contracted hours: 37.5 hours

About our Charity

As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy
Managing HRIS, payroll, data integrity, compliance, and policy implementation.
Design and optimise workflows and HR processes for efficiency.
Maintain and develop accessible HR policies, templates, and resources for best practice and accessibility.
Manage technical queries (payroll, statutory leave, annual leave, contract changes).
Oversee multiple HR and payroll databases and leverage automation for accuracy and efficiency.
Manage reporting (absence, turnover, new hires etc) for data driven insights and impact reporting.
Support the Head of HR in developing and implementing a new People Strategy and managing organisational change.

Excellent organisational, administration and Microsoft office skills are essential.
Minimum 5 years’ experience of managing a team in a HR or payroll setting with a good understanding of employment law and payroll processes.
Ability to influence and engage senior stakeholders.
High level influencing and communication skills.
Ability to multitask, work well under pressure and ability to use own initiative.
Proven ability to create processes—not just follow them—driving innovation and efficiency.
Strong knowledge of employment law and HR compliance.
Strong stakeholder management and communication skills.
Payroll experience would be beneficial.
Technical knowledge and skills for statutory leave, contracts, calculations, payroll, reporting and data analysis.
Resilient, detail-driven, and passionate about process improvement.
HR audit experience.
CIPD Level 5 desirable

NEWLIFE THE CHARITY FOR DISABLED CHILDREN

20 roles available

About Us

The Opportunity

Key Responsibilities

What We’re Looking For