CALL CENTRE

AGENT

Variable Hours

Love what you do. Do what you love!

Grade: SCP 9 - £14.13 P/H

Base:

 Accrington Town Hall

Working Hours:   Variable Hours

Closing date:

XX 2025

Interview date:   Week Commencing

XX 2025

HL360
Hyndburn Leisure is the leading sport, health & leisure
charity in Hyndburn with a strategic aim to improve the
health & wellbeing of local people.

We are seeking Call Centre Agent who will provide an
effective and customer focused contact Centre via
telephone, email and face to face service.
These positions are based at Accrington Town Hall
where you will be part of a team of staff who ensure
that Hyndburn Leisure offers the highest standards to
our customers.

The Successful Candidate will be able to:

1)  Handle a high volume of inbound calls and
make high quality call backs meeting KPIs.

2)  Meet and exceed individual and team sales

targets through upselling and cross selling
techniques.

3)  Maintain and regularly update customer records

accurately and promptly.

4)  Stay updated on all company services,

products, and offers to provide accurate and
comprehensive information to customers.

5)  Utilise CRM and other software systems to
efficiently make bookings, record customer
interactions and provide relevant information as
required.

6)  Engage and build strong rapport with

customers, allowing you to up sell other
services.  To ensure that the Contact Centre
operates efficiently ensuring performance
targets are met and that all calls are handled in
a polite and courteous manner.

7)  To ensure that information issued is accurate
and to report any changes and/or updates to
information to all Contact Centre Officers.

All posts are subject to a criminal records check (DBS)
and exempt from rehabilitation of offender’s act.

For an informal discussion please contact Tina McNiff,
on 01254 385945 or email:
tina.mcniff@hyndburnleisure.co.uk

We offer an attractive benefits package with free use of
leisure facilities (Subject to three months service), free
uniform and free quality training and career development
opportunities. If you feel you have the right attitude &
knowledge that we are looking for then for an application
form click on: - www.hyndburnleisure.co.uk

Clinical & Medical

Process Technician - HSSU

Process Technician Wetherby HSSU Hub | Sterile Services | Permanent contract | Full timeUp to £

24,359.38

per annum

depending on experience
37.5 hours per week

37.5 hours per week

Rotational shift system

Wk. 1 - 0800 - 1600

Wk. 2 - 1000 - 1800

Weekends - Saturday & Sunday 0800 - 1600 (1 in 3) with days off in the week

If you’re enthusiastic, motivated and you’ve previously worked in a sterile services environment, this is an exciting opportunity to join the UK’s largest Healthcare Charity. Taking care of the nation’s health starts with a supply of sterile and disinfected medical devices that meet our customers’ needs. It starts with you.

As a Process Technician at our HSSU Hub, you’ll bring a basic standard of general education with proven literacy and numeracy skills. You’re organised with good communication skills – and ideally, you’re able to show evidence of sterile services training.

As a Process Technician, you will: 

• Help to ensure all equipment is in good working order

• Regularly check medical equipment for damage and report any faults

• Maintain a clean and tidy work environment

• Take action to resolve any problems

• Escalate issues where necessary

• Maintain accurate records and documentation in line with our policies and procedures

Helping you feel good. 

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.  

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.  

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Emotional Wellbeing Support

Access to our Emotional Wellbeing services and discounted virtual, telephone, and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be pas...

Team Administrator

1

Prevention

We promote the need
for good eye health to
prevent avoidable
sight loss.

Support

Our support services
help people to live
independent lives.

Independence

We provide access to
information,
equipment, training
and social groups.

Dear Applicant

Thank you for your interest in working with KAB.

The Team Admin role, based at our Maidstone
Sight Centre, is highly focused on contact with
clients, providing high quality support, information
and advice. You’ll also be responsible for
administration within the team, ensuring the
database is up to date and providing statistical
data as required.

The recruitment pack contains some useful
information about what we do at KAB, together
with a Job Description and Person Specification.
To apply for this role, you will need to fill out our
Application form and Equality Monitoring form.

Once you’ve completed the forms, please send to
April Smith, HR Officer, by email at
recruitment@kab.org.uk, or by post to Kent
Association for the Blind, 72 College Road,
Maidstone, ME15 6SJ.

Completed forms should reach us by 5pm on
1st February 2026. Interviews will be held at
our Maidstone Sight Centre (72 College Road,
Maidstone, ME15 6SJ), date to be confirmed.

Although we would like to be able to write to each
applicant individually to let them know the
outcome of their application, sadly the cost of
doing this is prohibitive. Therefore, if you have not
heard from us within two weeks of the closing
date please assume that on this occasion your
application has been unsuccessful.

Thank you very much for your interest and we
look forward to receiving your completed
application.

Yours sincerely

Vanessa Stanley
Director of Human Resources

Our vision
To improve the lives of people with sight loss in Kent and surrounding areas.

Our mission
To achieve our vision, our key aims focus on prevention, support and
independence.

Our values
Our values will help us to make a difference in our roles; driving the things we do
and say.

Our values will shape:
  The way we behave with people we support, families, our peers, volunteers and

organisations.

  How we plan, make decisions and come up with solutions.
  How we recruit, induct and develop staff.

Caring – We are kind and care about people and our work.

Collaborative – We work better together and are always inclusive.

Creative – We are continuously looking for new and effective
solutions.

Personal – We treat you as individuals, encouraging each and
everyone to reach their potential.

Professional – We are trusted to be the best we can be, working
with honesty and integrity.

Skilled – We are highly experienced, with excellent local knowledge.

Who we are

Our support

KAB is a charity and service provider that has been
working throughout Kent and the surrounding areas
since 1920. Our aim is to improve the quality of life
for sight impaired people of all ages and enable
them to maximise their independence.

We have around 110 staff working from four local
bases, and around 500 volunteers across the
region. The charity has a turnover of c. £2.5 million
p.a., and is overseen by a Board of Trustees.

Our locations
Our Rehabilitation teams are split into four main
contract areas: West Kent, East Kent, Medway and
Bromley. Most of our work with clients is within the
clients’ homes, and some clients visit our Sight
Centres.

There are three Sight Centres, with the addition of
our Iris vehicle, which is a mobile Sight Centre.
Maidstone Sight Centre is also our head office, with
departments such as Finance, HR, Fundraising and
our Guide Communicator service. This centre
services the West Kent and Medway areas. Our
other Sight Centres are in Bromley and Canterbury
(East Kent). Each Centre has a resource room full of
equipment and technology that a client can try.

Additional services we provide
  Transcription services – transcribing documents
into different formats including Braille, large
print and audio.

  Training courses in Visual Impairment

Awareness, Hearing Impairment Awareness,
Deafblind Awareness and Assistive Technology.

  CPD accredited training for professionals in

supporting patients with low vision.

  DBS checking service for companies.

To find out more,
visit www.kab.org.uk
or scan the QR code

Rehabilitation:
assessment of
needs, registering
as sight impaired or
severely sight
impaired, and
providing advice,
training and
guidance

Eye Clinic Liaison
Officers in hospitals

Mobility training

Assistive
technology
guidance and
advice

Social groups.

1-2 Guide
Communicator
support

Children and young
people services

Family activities

Counselling

Befriending

Advice and
guidance at Iris,
our mobile Sight
Centre

Employment Details

Job title:

Team Administrator

Responsible to:

Team Leader

Hours of work:

35 hours per week. Normal hours of work are 9am
to 5pm, Monday to Friday. Expectation to work
occasion evenings and weekends.

Based at:

Maidstone Sight Centre, 7...

We seek a new vicar for this established benefice; someone who can build on strong foundations. This will be a part-time (3 days per week, plus Sunday duties) position.

Inspiring delightful villages on the Cambridgeshire/Bedfordshire border with the hope and joy of the Gospel.

We seek a priest who will help us to Engage, Grow and Deepen in our mission, with their vision of mission in rural spaces, and outreach to the communities, young families, children and young people in which we live and serve.

We are three quite small rural parishes who are increasingly working together, sharing worship and social activities. We are strongly supported by the local community and continue to pay our Parish Share but need help in increasing consistent attendance of regular church services.

We wish to welcome a priest who will be able to build on what we are already doing and help us in our outreach to those who so clearly value what we have to offer but have not yet made the step into personal discipleship and fellowship.

We hope you will:

• be led by the Spirit
• want to engage with rural life
• be outgoing and friendly
• especially engage younger families
• balance traditional with new expressions of church
• be committed to including all
• be able to delegate and still hold accountable.

We can offer you:

• strong ministry team
• engaged and active PCCs and officers
• generous and committed givers
• superb accommodation, close to the local school
• a glorious place to live and serve.
• Spacious modernised vicarage, with plenty (but not too much) garden

Applications

• Download the application form and benefice profile below from the Pathways Vacancy Ad here - https://pathways.churchofengland.org/en/jobs/vicar-of-the-staughtons-amp-hail-weston-0-6-fte-nr-st-neots-cambridgeshire/3184.
• Please note that applications must be submitted by email to archdeacon.handw@elydiocese.org
• Closing Date: Midday 2 February 2026
• Interviews: 3 March 2026
• Full details at https://www. elydiocese.org/about/vacancies
• Informal enquiries Ven Richard Harlow, Archdeacon of Huntingdon & Wisbech, Telephone 07415 757527

Safer Recruitment in the Diocese of Ely

The Diocese of Ely is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all employees to undertake safeguarding checks and training relevant to their role and to adhere to the  Church of England’s safeguarding policies and procedures . Therefore, this position is subject to an enhanced disclosure from the DBS (Disclosure & Barring Service).

A Diverse and Inclusive Workforce  

The Diocese of Ely is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Our Diocese

The Diocese of Ely stretches from Cambridge to Peterborough and out towards the coastal areas of West Norfolk. It houses 3/4 million people, which will rise to 1 million in the next 15 years.

This area buzzes with energy from the academic, business and medical excellence of Cambridge University to the rich agricultural areas of Huntingdon, Fenland and Norfolk and the diverse, growing city of Peterborough. Ely Cathedral from the River OuseDespite the presence of a world leading university, Cambridgeshire is not all affluent. Towns and cities have pockets of poverty and low attainment. Some rural areas can be isolated and vulnerable, but this village is thriving and well connected.

The Diocese of Ely is a good place to live and work: stable finances, good housing, inclusive and warm hearted senior colleagues, coupled with a rich diversity of benefices in all traditions make this a place that clergy stay once they have discovered us. We have over 110 incumbent status clergy, with a strong Diocesan team, and a real emphasis on lay development and training. We have no plans to reduce clergy numbers.

We anticipate the announcement of a new Diocesan Bishop in early 2026, and the diocese remains on a steady course. Our Mission Strategy, Ely 2025, devolves much decision making to the parishes, benefices and deaneries, so that clergy are able to innovate, take ...

Mental Health & Wellbeing Practitioner - Carntyne SA

Location:  Carntyne Supported Accommodation

Salary: £24,618 - £25,944 per annum (£12.62 - £13.30 p/h equivalent)

Full time - Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Carntyne Supported Accommodation service you can start your day knowing what you do really does make a difference!

Penumbra’s Supported Accommodation services offer people with long-term mental ill health the opportunity to live independently in our houses and access daily support, both practical and emotional, from Penumbra staff.

In Glasgow we operate a house in the Carntyne area which caters for individual and shared living with 24 hour accessible support from a committed team of Penumbra staff.

Mental Health & Wellbeing Practitioners work in small collaborative teams to provide people with recovery focused support to enhance their mental wellbeing. In line with Penumbra’s values, Mental Health & Wellbeing Practitioners assist people who use the service to work towards their individual outcomes and identified goals, as detailed in their personal plan.

This is a 24 hour service and the Mental Health & Wellbeing Practitioner will be required to work sleepover shifts.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.

Apply now

Client Involvement Support Worker

• Job Reference: 00004514-1
• Date Posted: 16 January 2026
• Recruiter: Julian House
• Website: https://www.julianhouse.org.uk/
• Location: Bath, Somerset
• Salary: £25,685
• Role: Frontline jobs, Other jobs, Experts by Experience jobs
• Job type: Permanent
• Work hours: Full Time

Job Description

Job Role: Client Involvement Support Worker

Salary: £25,685 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota will be required.
• Involvement in the first responder system (emergency cover) at our homeless hostel.
• Flexible working to meet the needs of the service and clients, including one evening shift per week (12:00 – 20:00) and one weekend per month.

Application closing date: 13 February 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Client Involvement Support Worker, you’ll be at the heart of creating positive change for people in our community. This is a varied, rewarding role where no two days look the same. You’ll help shape inspiring activities, lead an energetic Day Centre environment, and support individuals to access the health services they need to thrive.

Here’s what you’ll be doing:

⭐ Bringing activities to life

You’ll design and deliver a vibrant programme of client‑led activities, workshops, training sessions and opportunities that promote confidence, wellbeing, and personal development. You’ll spot meaningful opportunities across our services and encourage clients to get involved in the things that matter to them.

⭐ Leading our Day Centre with warmth and energy

You’ll manage and create a welcoming, inclusive space for people facing homelessness, mental ill‑health, substance use, domestic abuse or social isolation. This is a place where people feel seen, supported, and empowered — and you’ll be central to that experience.

⭐ Supporting people to improve their health

You’ll work across different settings to connect with current and former rough sleepers, helping them access mainstream health services and navigate any barriers in their way. Your support will open the door to better wellbeing and long‑term stability.

This is a role where your creativity, compassion, and motivation can genuinely change lives — every single day.

What you’ll be doing:

• Build positive, trusting relationshipsthat boost clients’ confidence, support their personal growth, and strengthen their self-esteem.
• Encourage meaningful client involvementby matching individuals with activities that support their goals, reduce boredom, promote recovery, and help them move forward in life.
• Support and collaborate with volunteersin the service, identifying any gaps and working closely with the Volunteer Coordinator to develop a strong and effective volunteer team.
• Maintain clear, accurate and up-to-date client records,ensuring high-quality case management and consistent communication across the service.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by  clicking here.

What we’re looking for:

• Experience of working with vulner...

Job Introduction

Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.

We are fully committed to equal opportunities and we welcome applications from all backgrounds.

About the role

• Deliver a friendly and efficient reception service by professionally handling incoming calls, messages, and mail, ensuring all enquiries are managed promptly and courteously.
• Provide proactive support to families, social workers, and partner agencies by responding to enquiries and requests for information in a sensitive and timely manner.
• Maintain and update information systems accurately, in accordance with Trust protocols and statutory requirements, ensuring data is reliable and secure.
• Produce clear, well-presented documents such as letters, reports, and meeting minutes using Microsoft Office, upholding high standards of accuracy and professionalism.
• Organise and prepare for meetings by booking rooms, arranging equipment, and facilitating effective multi-agency collaboration.
• Assist with essential financial processes, including the preparation of purchase orders and the processing of invoices, to support the efficient operation of the service.
• Uphold compliance with data protection legislation, including GDPR, and adhere to all relevant Trust policies and procedures.
• Accurately input and manage information in electronic databases and manual files, supporting statutory reporting and effective case management.
• Support the induction and integration of new staff and placement students, and contribute ideas for continuous improvement of business support services.
• Manage business support resources efficiently, including arranging travel and accommodation as needed to meet service requirements.
• Undertake additional tasks as required to support the service, including involvement in safeguarding activities and supporting external inspections.

Our strategic vision and values https://www.bradfordcft.org.uk/about-us/our-vision-and-values/ are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care. 

Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.

What We’re Looking For:

• Qualifications: GCSEs in Maths and English at grades A–C (or equivalent), or evidence of strong literacy and numeracy skills.
• IT Proficiency: Confident in using Microsoft Outlook, Word, and Excel, with the ability to quickly adapt to new digital systems.
• Communication: Excellent written and verbal communication skills, with the capacity to engage effectively with vulnerable children, families, and professionals.
• Confidentiality: Ability to manage sensitive information discreetly and uphold a high standard of professionalism at all times.
• Adaptability and Learning: Eagerness to learn, respond positively to instructions, and embrace opportunities for developing new skills.
• Data Protection: Understanding of, or willingness to develop an awareness of, data protection and information security protocols.
• Flexibility: Willingness to work flexibly, which may include occasional evenings, weekends, or bank holidays to meet service needs.

Training and Progression

You will benefit from a comprehensive, structured training programme, working towards a recognised Level 2 or 3 qualification in Business Administration. Upon successful completion, you will have the opportunity to progress to a fully qualified Business Support Officer, gaining valuable experience and skills to support your career development.

You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:

• Generous annual leave - 31 days rising to 34 with service, plus bank holidays
• Excellent Local Government pension
• Family-friendly policies and enhanced parental leave
• Health & wellbeing support, including Occupational Health and counselling
• Professional deve...

The Director of Children’s Ministry is a key role within the staff team at St Stephen’s.

Currently there are 4 main strands to our children’s ministry that this person will lead and oversee:

• Church based kid’s ministry and discipleship.
• Community pre-school and families (led by part-time communities families pastor).
• School’s ministry (currently 3 local primary schools); and
• Parenting (building community and pastoral support).

We are looking for a committed leader with a heart for children and families to oversee and grow our 0–11 ministry. You’ll provide strategic leadership, recruit and train volunteers, and help shape a thriving ministry rooted in whole-life discipleship.

St Stephens Church

St Stephen’s is a vibrant, growing Evangelical Charismatic Resource Church with around 500 adults, 100 children and 80 youth, supported by a committed staff and volunteer team. St Stephen's. Our vision is simple: Love God, Grow Disciples, Transform Communities. Sundays sit at the heart of our life together, with three services that gather us for worship, teaching and prayer, alongside a wide and active ministry across generations and a strong commitment to serving and resourcing the wider church

Visit website

Vicar of All Saints and Salutation, Darlington, and St Edwin, High Coniscliffe with St Mary, Peircebridge

We seek a minister who will lead our parishes well in the next stage of our mission and ministry. All Saints seeks to grow, with a committed PCC and the advantage of excellent modern facilities; St Edwin’s is a welcoming village church, with a beautiful, ancient building; St Mary’s is a newly-reordered a Festival Church.

This is a very exciting opportunity for a skilled, collaborative leader to help the congregations build on the very real strengths of these churches, as they seek to grow and serve their communities.

For more information or an informal conversation, please contact:

Archdeacon of Auckland, The Venerable Rick Simpson archdeacon.of.auckland@durham.anglican.org

Closing date: 31 January 2026

The Diocese of Durham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

Other supporting documents:

Recruitment of Ex-Offenders Policy

• Closing date:February 5th, 5pm
• Interviews: March 4th/5th

Vicar, St Jude’s Church, Southsea

St Jude’s is a warm, lively, evangelical church seeking a prayerful, Christ-centred Vicar to lead us into the next season of our life and mission. At the heart of vibrant Southsea, with the seafront, Common and shopping precinct on our doorstep, we long to see our community encounter Jesus, find belonging and grow in faith.

We are a Word-and-Spirit church with a diverse congregation, strong children’s and youth ministry, and a thriving nursery school. Supported by an experienced leadership team which includes both volunteers and employed staff, St Jude’s has strong foundations for ministry, mission, and growth.

We are praying for a leader who is both strategic and relational; rooted in Scripture, open to the Spirit, and passionate about helping people grow as disciples. You will find a congregation eager to learn, to serve, and to share God’s love with Southsea’s growing and changing community.

A spacious five-bedroom vicarage is provided, within a short walk of the church.

Advice Centre Manager - Jan 2026

Royal Holloway Students' Union

Job role: Advice Centre Manager

Location: Royal Holloway Students’ Union

Salary: £38,168

The role

We’re leading the development and delivery of work to ensure the effective operation of the Students’ Union’s Advice Centre at Royal Holloway. The Advice Centre provides free, confidential, and impartial advice to students on academic, housing, and wellbeing matters.

The role supports advisors in offering up-to-date guidance, manages education and outreach campaigns, and works collaboratively across the organisation to ensure student experiences and insights inform our wider work.

Our approach is built around four key themes:

Educate – helping students understand their rights and access the information they need.

Listen – providing a confidential space for students to be heard.

Guide – offering tailored advice and signposting to relevant support services.

Advocate – ensuring students are treated fairly and their voices are represented.

This work contributes to the overall success of the organisation by supporting students and strengthening the Union’s role as an advocate for their needs.

For more information about us please look at our Job Pack here and to find more information about the role, please download the Job Description here!

About us

At RHSU, we’re passionate about making student life better at Royal Holloway. From providing trusted advice and championing student voices to delivering amazing events and building inclusive communities, we’re here to create unforgettable experiences and real change!

Our work focuses on:

• Building Communities for all Students
• Building Stronger Student Voice and Representation
• Providing Inclusive Activity and Spaces
• Providing Advice and Advocating for Students

We’re committed to fostering a collaborative, inclusive culture and investing in our people, infrastructure, and sustainability to ensure we’re fit for the future.

If you’re excited to challenge the status quo and help shape student life, we’d love to have you on our team!

Benefits

As Student Support Adviser we offer an extensive benefits policy including the following:

• 22 days annual leave, rising each year up to 27 days (plus the 8 bank holidays)
• 8 extra days off during our winter closure
• Birthday day off and 0.5 day “Milestone Day” for special life events
• Employee discounts and savings opportunities
• Contributory pension scheme
• Wellbeing support including a Non-contributory Health Cash Plan and Cycle to Work Scheme
• Hours based on a 35 hour/week, 5 day week
• 5 half-days of Development Leave for personal or professional growth

Job Type: Full-time, Permanent

Grade and salary range: Grade 6, £38,168. Salary is subject to RHSU’s Pay & Reward Policy, which includes an opportunity for annual pay progression.

Work Location: Hybrid Working Policy in place with guiding principle of 60% office based (role dependent)

Closing date: Monday 26th of January 2026

Mental Health & Wellbeing Practitioner - MHARS

Location:  Midlothian (Dalkeith) and Homebased Working

Salary: £24,618 - £25,944 per annum (£12.62 - £13.30 p/h equivalent)

Full Time – Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Here you can start your day knowing what you do really does make a difference!

We are looking for a Mental Health & Wellbeing Practitioner to join our amazing MHARS team.

You will be working as part of a multi-disciplinary team alongside Community Mental Health Team, providing a crisis line; an open access, single point of telephone access for self-referral and agency referrals. You will respond to calls in a manner guided by the service principles being inclusive, sensitive and respectful.

From the moment you answer the telephone, you will listen and ensure that you understand the issues that have led to crisis for that person, providing an immediate response to those whose life may be in immediate danger. Understanding each person’s unique situation resulting in fast, tailored support and finding ways to successfully resolve the crisis situation and assist planning for the future.

Once the initial period of crisis has been addressed you will support connections to additional, statutory or community support and/or deliver a Distress Brief Intervention (DBI) response to those in distress. This will involve community-based problem-solving support, wellness and distress management planning, supporting connections and signposting for a period of up to 14 days. You will be flexible and responsive, offering the medium of support that the supported person feels most comfortable with.

You will assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Mental Health & Wellbeing Practitioners play a central role in the planning and provision of quality, recovery focused support to people who use the service.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.

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Overview of position

The International Journal of Language and Communication Disorders (IJLCD) is the RCSLT’s international, peer-reviewed journal, which publishes research focusing on speech, language, communication, and swallowing disorders, and other relevant aspects of speech & language therapy.
 
We are seeking a new Associate Editor for the IJLCD to join our supportive editorial team. 
  
The role of Associate Editor offers the post-holder the opportunity to make a significant contribution to the dissemination of quality research in speech & language therapy.

What we are looking for

What we can offer you

How to apply

Our Commitment to Equity, Diversity, and Belonging (EDB)

About us