Advice Locality Manager

Apply before 11.59pm on 26 January 2026.

Job summary

• Salary
• £28,000 (FTE)
• Location
• Ringwood
• Workplace
• Office based
• Contract
• Permanent
• Hours per week
• 18

How to apply

You can check for more information and how to apply.

About the role

Are you passionate about making a difference in your community? Do you have the skills to lead a team, build strong local partnerships, and drive high-quality advice services? If so, Citizens Advice New Forest has an exciting opportunity for you to join us as an Advice Locality Manager.

Location: Ringwood, New Forest

Pay: £28,000 FTE (Pro rata for 18 hours per week)

Contract: Permanent (Flexible working arrangements considered)

The Role

As the Advice Locality Manager, you will oversee the delivery of advice services in the West New Forest area, ensuring they are accessible, high-quality, and meet the needs of the local community. Key responsibilities include:

- Managing advice services across local offices and outreach locations.

- Leading a team of staff and volunteers, providing guidance, support, and professional development opportunities.

- Building and maintaining relationships with local partners, including councils, health services, and housing associations.

- Monitoring service performance, ensuring compliance with quality standards, and driving continuous improvement.

- Contributing to local and national campaigns, using client data to influence positive change.

About You

We are looking for someone with:

- Proven experience managing advice services or similar functions in the charity or related sectors.

- Knowledge of key client issues such as energy, welfare benefits, debt, and housing.

Strong leadership and people management skills, with the ability to inspire and motivate teams.

- Excellent communication and stakeholder engagement skills.

- A proactive and solutions-focused mindset, with strong organisational abilities.

- Experience in community outreach and partnership development.

- Knowledge of the Citizens Advice network is desirable but it’s not essential – we value relevant experience and a commitment to making a difference.

Why Join Us?

- Flexible working arrangements to support your work/life balance.

- 25 days’ holiday per year (pro rata), plus Bank Holidays.

- A welcoming, inclusive, and purpose-driven work environment.

At Citizens Advice New Forest, equity, diversity, and inclusion are at the heart of what we do. We welcome applications from people of all backgrounds.

For a full job description and person specification visit www.newforestcab.org.uk/about-us/jobs/ or contact us by email for an informal chat jobs@canf.uk

To apply, send your CV and a cover letter (maximum 500 words) to jobs@canf.uk.

Closing Date: Monday 26th January 2026 (applications will be reviewed on a rolling basis).

Job Introduction

• Location:Norwich, Norfolk
• Hourly rate:£12.25 per hour
• Hours per week:Bank
• Sponsorship is not available for this position

Make a difference by supporting people to live their life, their way

Supporting individuals with Learning Disabilities means embracing their unique journey. Every day brings new opportunities to explore interests, from a peaceful walk in the park to enjoying a favourite café or engaging in their hobbies. Your role is to empower and connect, helping them navigate life with confidence and independence.

We can teach you everything you need to know about supporting people well. What we can’t teach you, is the stuff that comes from within:

✨ That buzz you get when you celebrate someone’s wins – big or small.

✨ That natural sense of wanting to make someone’s day brighter.

✨ That understanding that climbing a mountain starts with a single step.

In essence, that’s what we are looking for from you.

What does it mean to be a support worker?

Think about your daily routine and what matters to you. If you needed support to keep your day the way you like it, what would be important to you?

In this role, you will:

• Take time to understand what a great day means to the person you support.
• Adjust your approach to meet people’s needs and build on both their strengths and your own.
• Help build a supportive environment that encourages everyone to thrive and gives them the freedom to live their life their way.

People are at the heart of everything we do and as a support worker you will embody our core values by:

Working together

• Respecting the strengths and differences of the people you work with
• Communicating openly and building trust.
• Helping each other to provide the best support possible.

Giving our best

• Being dedicated to making a difference in people’s lives.
• Whether the day was easy or tough, taking responsibility for your actions and focusing on what matters most to those who you support.

Having courage

• Being open to new ideas and approaches.
• Using creativity and flexibility to try different ways of helping others.
• Providing the most effective and adaptable support possible.

If you’re all about possibilities and interested to support someone in a way that is meaningful to them, apply today.

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
If you require any assistance to find out about current vacancies, making an application, or need any recruitment related documentation in a more accessible format please send an e-mail to: Recruitment@affinitytrust.org
Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

Apply

Move More Coordinators (2 posts)

Derbyshire Dales District Council are recruiting two new Move More Coordinators to join our team and deliver our new Move More Derbyshire Dales Strategy which is currently in co-production. The 2 roles are part time and will deliver a variety of physical activities across the Derbyshire Dales. This position will include weekend and evening delivery when required. Contract 1: Starts Immediately Contract 2: Starts 1st April 2026 ****Previously advertised as 12 month contract, but these have now been extended to 3 year contracts - funded until 31st March 2029.****

• Location
• Matlock, DE4 3NN
• Contact Name
• Katie Burns
• Contact Telephone
• 01629 761 389
• Contact Email
• katie.burns@derbyshiredales.gov.uk

• Salary
• Grade 5: (SCP 6 - 9) £25,989 - £27,254 per annum, pro rata
• Hours
• Part Time
• Contract
• Permanent (Fixed term until March 2029)
• Placed On
• Fri 16th January, 2026
• Closes
• 6:00pm - Tue 27th January, 2026
• Job Reference
• JOB/25/03875
• Interview Date
• Thu 5th February, 2026

About Move More Coordinators (2 posts)

The Move More Coordinators will deliver sports and activities to all ages and abilities. Targeting different groups from the inactive, people with long term conditions or disabilities, women and girls, youth diversionary, events and festivals, and sports specific programmes e.g. Tennis & Pickleball.

We're looking for great communication skills, lots of energy and a proactive leadership style that will positively enhance people's experience of sport and physical activity. We are looking for self-motivated and dedicated individuals, passionate about sport and physical activity and their ability to engage people across all ages. We welcome applications from those who thrive on new challenges and the opportunity to make change, while demonstrating empathy and understanding of challenges and barriers to participation.

The successful candidate should hold a Level 2 National Governing Body coaching certificate and be capable to lead sessions independently.

The successful candidates will have knowledge and experience of creating and delivering engaging activity sessions and working collaboratively with partners. You will need to be bold and innovative, have excellent organisational, communication and partnership working skills.

This position is based in the Sports Development section of the Community Development department in the District Council Offices, Matlock. However, the majority of the work will be out in the community.

Supporting Documents:

Job Description Person Spec Move More Co Ordinator (MS Word, 231 Kb)

Advert Move More Co Ordinator (MS Word, 190.5 Kb)

Somerset Activity & Sports Partnership is not responsible for the accuracy of information provided by third-parties and accepts no liability relating to any information contained on the site. If any contact details have been provided, It is recommended that you contact them directly.

Project Coordinator (Thatta), Roshan Rastay 2.0

Job Title

Project Coordinator (Thatta), Roshan Rastay 2.0

Location

Pakistan

Type

Full-Time

Application Deadline

February 1, 2026

The Project Coordinator reports directly to the Project Officer and is responsible for the implementation of Right To Play project activities in schools and NFE centers and providing support and guidance to the community team in using Right To Play tools in the project location. You will also be responsible for monitoring the project for quality of delivery and effectiveness.

Compliance, Student Records & Engagement Administrator

Job Number

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 382646.

Informal enquiries can be made by contacting: Heledd Selwyn, Senior Officer: Compliance, Student Records & Engagement; email: h.selwyn@bangor.ac.uk Tel 01248 383082.

Committed to Equal Opportunities.

Overview

The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:

• Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
• Student Life, which encompasses a wide range of student-facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
• Campus Services, responsible for the University’s day-to-day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. From August 2025, it will also include the Management and Development Centre.

Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.

Purpose of the Job

The Compliance, Student Records & Engagement Administrator will work as part of a small team within Student Administration, who are responsible for the monitoring of attendance and engagement of all students. The role holder will work with the team to embed new workflows and working practices within the area of engagement and will ensure that all working practices are consistent across Home/EU and International Students. They will assist with data quality checks with regards to student administration functions to maintain accurate student records and support key activity such as enrolment and registration. In addition, the role holder will contribute to the continuous improvement of services for students in line with the strategic priorities of the University and taking into account the needs of the diverse student body.

Main Duties and Responsibilities

Specific Responsibilities of the Role

• Assist with the early identification of ‘at risk’ students and be involved in the intervention to provide support as required and, in discussion with the Com...

Empowering

Inclusive

Committed

Location Hybrid - London and home working

Salary £97,000 pa

Permanent/Full time/37.5 hours per week

This is a Permanent, Full time vacancy that will close in 19 days at 10:00 GMT.

About The Role

Are you a forward‑thinking leader ready to take on a rewarding challenge and drive positive change?

We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Providing safe, comfortable and sustainable homes is key to helping people rebuild their lives, and our Property Services teams play a vital role in making this happen.

This is an exciting opportunity to lead a multidisciplinary team with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You would be responsible for a mixed portfolio of buildings (owned and leased) that range from big hostels to self-contained flats, including some more quirky buildings like a converted church, ensuring throughout that St Mungo’s, as a registered social landlord, meets all its regulatory obligations. As part of the senior leadership team, you will:

• Lead, develop and manage St Mungo’s Property and Housing Services functions, embedding a culture of excellent customer service and compliance.
• Shape and deliver investment to meet resident priorities now and in the future, ensuring homes are safe, compliant and aligned with new and emerging regulation.
• Drive continuous improvement across property services while managing risk so our asset portfolio is safe, compliant and performing well.
• Develop and deliver key organisational strategies and programmes, including Asset Management, Environmental Sustainability, St Mungo’s Homes Standard, Decent Homes, Warm Homes and Building Safety.
• Build strong delivery partnerships that provide high quality, customer focused services and deliver value for money.
• Work closely with the Executive Director of Client Services and Service Directors to deliver an integrated Supported Housing Service that meets residents’ housing and support needs.

About you

We are looking for are a passionate, self-driven leader with a strategic, forward-thinking approach. You will bring senior level experience in asset management and compliance, with a strong track record of delivering successful Asset Management and Sustainability strategies, complex programmes, and continuous improvement initiatives.

You demonstrate inspiring leadership who motivates teams, drives high performance and delivers tangible results. Skilled in communication, influencing and building strong relationships, you work confidently with a wide range of internal and external stakeholders.

You have experience in planning, financial management and delivering outstanding property services within a regulated housing environment. Collaborative by nature, you thrive as part of a leadership team and are committed to delivering on St Mungo’s vision and mission.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this senior management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.

Closing date: 10am on 9 February 2026

We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026

In this role you will be work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a ...

רכז/ת איסופים מזון מבושל

איסוף עודפי מזון ראויים ומזינים וחלוקתם לנתמכים בשיתוף פעולה עם עמותות ברחבי הארץ

• חלוקת מזון ואיסוף מזון עודף לנזקקים באזור המרכז/ דרום
• יצירת ממשק עבודה נעים ותקשורת רציפה לאיסופים
• איסוף מזון באתרים בהם נדרש תחקיר ביטחוני
• עבודה תחת נהלי בטיחות מזון קפדניים מאוד-מול העמותות/מוסדות/ספקים

• העבודה כרוכה במאמץ פיזי והרמת משקלים
• יכולות בין אישיות גבוהות
• רגישות לעבודה מול מגזרים ואוכלוסיות מגוונות
• שירותיות
• ראייה מערכתית
• עצמאות ואחריות אישית
• רישיון ב’ – חובה
• רישיון ג- יתרון
• דיווחים יומיים למנהל הישיר

לקט ישראל הוא ארגון הצלת המזון הלאומי של ישראל. הארגון אחראי לאיסוף עודפי מזון טריים ומזינים: פירות וירקות משדות של חקלאים ובתי אריזה, מזון מבושל מבתי מלון, מבסיסי צה”ל, מטבחים מוסדיים ועוד, וחלוקתם באמצעות עמותות שותפות למאות אלפי נזקקים מדי שבוע בכל רחבי הארץ.

האוכלוסיות המקבלות את המזון המוצל הינן ממעמד סוציו אקונומי נמוך וסובלות מאי-ביטחון תזונתי. בקרב אוכלוסיות אלו אין גישה סדירה למזון בריא, וכן חסרים הידע והמודעות בנושאי תזונה נבונה והשפעתה על הבריאות. אוכלוסיות אלה הן בעיקר: קשישים, ניצולי שואה, ילדים בסיכון ומשפחות במצוקה.

אנו בלקט ישראל מאמינים כי המשאב החשוב ביותר הוא המשאב האנושי, על כן אנו מחפשים עובדים טובים ואיכותיים השואפים להגשים את מטרות הארגון.

אתם מוזמנים להצטרף לעשייה המשמעותית של לקט ישראל ולשלוח את קורות החיים שלכם למשרה המוצעת.

מטרת התפקיד

איסוף עודפי מזון ראויים ומזינים וחלוקתם לנתמכים בשיתוף פעולה עם עמותות ברחבי הארץ

תחומי אחריות עיקריים

• חלוקת מזון ואיסוף מזון עודף לנזקקים באזור המרכז/ דרום
• יצירת ממשק עבודה נעים ותקשורת רציפה לאיסופים
• איסוף מזון באתרים בהם נדרש תחקיר ביטחוני
• עבודה תחת נהלי בטיחות מזון קפדניים מאוד-מול העמותות/מוסדות/ספקים

כישורים נדרשים לביצוע התפקיד

• העבודה כרוכה במאמץ פיזי והרמת משקלים
• יכולות בין אישיות גבוהות
• רגישות לעבודה מול מגזרים ואוכלוסיות מגוונות
• שירותיות
• ראייה מערכתית
• עצמאות ואחריות אישית
• רישיון ב’ – חובה
• רישיון ג- יתרון
• דיווחים יומיים למנהל הישיר

אודות לקט ישראל

לקט ישראל הוא ארגון הצלת המזון הלאומי של ישראל. הארגון אחראי לאיסוף עודפי מזון טריים ומזינים: פירות וירקות משדות של חקלאים ובתי אריזה, מזון מבושל מבתי מלון, מבסיסי צה”ל, מטבחים מוסדיים ועוד, וחלוקתם באמצעות עמותות שותפות למאות אלפי נזקקים מדי שבוע בכל רחבי הארץ.

האוכלוסיות המקבלות את המזון המוצל הינן ממעמד סוציו אקונומי נמוך וסובלות מאי-ביטחון תזונתי. בקרב אוכלוסיות אלו אין גישה סדירה למזון בריא, וכן חסרים הידע והמודעות בנושאי תזונה נבונה והשפעתה על הבריאות. אוכלוסיות אלה הן בעיקר: קשישים, ניצולי שואה, ילדים בסיכון ומשפחות במצוקה.

אנו בלקט ישראל מאמינים כי המשאב החשוב ביותר הוא המשאב האנושי, על כן אנו מחפשים עובדים טובים ואיכותיים השואפים להגשים את מטרות הארגון.

אתם מוזמנים להצטרף לעשייה המשמעותית של לקט ישראל ולשלוח את קורות החיים שלכם למשרה המוצעת.

School Caretaker

Chaigeley School, Lymm Road, Thelwall, Warrington, WA4 2TE
Split shift 6:30am to 10:00am and 2.30pm to 6.30pm.
37.5 hours per week, Monday to Friday, term time only
NJC Payscale (Scale 1 spine 3 £24,796 to scale 4 spine 7 £26,403)
Actual Pay £22,428 to £23,882
To start as soon as possible

About us
Chaigeley School is a Non-maintained Special School that caters for young people between the ages of 8 and
16 who experience Social, Emotional and Mental Health (SEMH) difficulties. We provide a specialist
environment where all pupils have an Education, Health and Care Plan (EHCP). Our school ethos is rooted in
the Quaker principle of respect for the individual and valuing every person's contribution. We are an Ofsted-
rated 'Good' school committed to supporting every pupil to achieve their best. Our Vision is to prepare and
empower our young people with all the skills they need to live independent lives, become valued members of
the community and achieve their true potential.

The Role
We are seeking a reliable and practical School Caretaker to play a key role in maintaining a safe, secure and
welcoming school environment. The post holder will be responsible for the day-to-day security, safety and
upkeep of the school site, ensuring that buildings and grounds are well maintained and ready for use by
pupils, staff and visitors.

This is a split-shift role, requiring the caretaker to open and close the site working 6.30am to 10.00am
and 2.30pm to 6.30pm. We would consider job share arrangements for suitable candidates.

Duties include opening and securing the site each day, carrying out routine site and safety checks, supporting
minor maintenance and repairs, maintaining the school grounds, and acting as a keyholder responding to
emergency call-outs when required.

The caretaker will have supervisory responsibility for the cleaning team, ensuring cleaning standards
are maintained across the site. In the absence of a member of the cleaning team, the post holder will be
expected to support and cover cleaning duties to ensure the school remains clean and safe.

The Candidate
The successful candidate will be dependable, hands-on and able to work independently while also
contributing effectively as part of a wider site and school team. You will take pride in maintaining a safe and
well-presented environment and will have a strong awareness of health and safety and security and be fit
enough to carry out the duties of the role.

You will be flexible in your approach to working hours, including the split-shift pattern and occasional
emergency call-outs, and confident supervising staff and managing day-to-day site responsibilities. A
professional manner, good communication skills and an understanding of safeguarding within a school setting
are essential.

Essential Qualifications and Experience:

•  Previous experience in a caretaking, site maintenance, facilities or similar role
•  Ability to carry out routine site checks and identify health and safety issues
•  Experience of undertaking minor repairs and basic maintenance tasks
•  Understanding of site security, locking procedures and alarm systems

•  Ability to supervise cleaning staff and maintain cleaning standards
•  Willingness to undertake cleaning duties when required
•  Knowledge of health and safety and safeguarding requirements, or willingness to be trained
•
•  Basic literacy and numeracy skills
•  Willingness to undertake relevant training, including safeguarding and health and safety
•  Clear and enhanced DBS check

Flexibility to work a split-shift pattern and respond to emergency call-outs

If you've got what it takes to join our amazing team, download and complete the application form on the
Chaigeley School Website Vacancies | Chaigeley School  no later than: 31st January 2026 Interviews will
take place shortly after the closing date.

You are welcome to come and visit the school prior to submitting your application. To do so, please email
your request to HR@Chaigeley.org.uk

This position is exempt from the Rehabilitation of Offenders Act 1974. Therefore, the successful applicant will be required to disclose any
relevant criminal convictions, cautions, reprimands, or final warnings.

An Enhanced DBS check will be undertaken for the successful candidate. An online check will be carried out for all shortlisted candidates
and references may be requested prior to interview. Our school is committed to safeguarding and promoting the welfare of children and
young people and expects all staff and volunteers to share this commitment.

We are an equal opportunity employer and value diversity. We are committed to creating an inclusive environment for all employees and
encourage applications from individuals regardless of race, gender, age, disability, sexual orientation, or religion. If you have a disability
and need any adjustments to help you with an interview, then let us know and we will be happy to work with you to find out more abou...

Post Title:
Salary:
Contract:
Reports to:

National Mining Museum Scotland
Job Description

Estates and Compliance Manager
£31,000 per annum
Full Time (35 hours per week)
Chief Executive
Responsible for: Technical Assistant,
Cleaning Staff, Estates/Facilities
Volunteers, Contractors

Background
National Mining Museum Scotland (NMMS) is an independent charitable trust and the
national body responsible for the preservation and interpretation of Scotland’s mining
heritage. Based at the Category ‘A’ listed Lady Victoria Colliery, the museum cares for
collections of national significance and provides a wide range of events, exhibitions, and
education programmes. The site includes historic buildings, visitor facilities, commercial
tenancies, and large outdoor areas requiring specialist conservation and estates
management.

Job Purpose
The Estates and Compliance Manager will lead on the maintenance, safety, and development
of the museum’s estate and technical functions, ensuring that NMMS operates to the highest
standards of safety, sustainability, presentation, and conservation. The role will manage
property, facilities, security, health & safety, environmental management, and capital works,
as well as support events and visitor services to ensure an excellent visitor experience.

The postholder will be responsible for delivering statutory compliance, safeguarding
historic fabric, managing contractors, supporting museum staff and volunteers, and
planning preventative maintenance to secure the long-term sustainability of the museum.

Key Responsibilities

1. Property, Estates, and Maintenance
•  Develop and deliver a proactive estates management and maintenance plan, including

preventative maintenance.

•  Oversee all site infrastructure, including buildings, utilities, grounds, green spaces, and

specialist heritage assets.

•  Manage external contractors and service providers, ensuring value for money, quality,

and compliance and minimal disruption to our visitor offer.

•  Undertake regular inspections of estate facilities and infrastructure, addressing issues

promptly.

•  Oversee security arrangements, including CCTV, alarms, key holding, out-of-hours cover

and the locking up of the site at close of play of the day/evening.

2. Health, Safety, and Compliance
•  Lead on compliance with all statutory health & safety, fire safety, and environmental

obligations.

•  Conduct risk assessments, safety audits, and ensure robust record-keeping.
•  Act as lead officer for emergency response planning, including evacuation, accidents,

and first aid.

•  Ensure compliance with asbestos management, safe working at height, and contractor

safety.

•  Deliver training and awareness sessions for staff and volunteers in line with legislation

and best practice.

3. Technical and Conservation Support
•  Work closely with the Chief Executive and Curatorial Team to ensure conservation

standards are met across the historic estate and within exhibitions.

•  Provide technical support for collections movement, installations, and exhibitions.
•  Support large-scale projects (capital development, refurbishments, new installations)

from planning through to completion.

•  Liaise with statutory bodies (Historic Environment Scotland, Midlothian Council) to

ensure legal and heritage compliance.

4. Event and Visitor Support
•  Provide technical and estates support for public and private events, including set-up,

late-night working, and safety oversight.

•  Ensure high standards of presentation across all facilities to enhance the visitor

experience.

•  Work closely with the Visitor Services Team to provide a safe, welcoming environment

for events, functions, and venue hire.

5. Team and Volunteer Management
•  Line-manage Technical Assistant and Cleaning Staff, setting objectives and monitoring

performance.

•  Support and coordinate technical/estates volunteers and contractors, ensuring safe and

effective contribution.

•  Build strong cross-team working relationships with Visitor Services, Education, Events,

and Curatorial teams.

We expect candidates to already hold IOSH Managing Safely (or NEBOSH General
Certificate) and Asbestos Awareness (Category A), and to be able to evidence recent Fire
Warden and basic First Aid training (or a commitment to complete these within the first 3
months). For candidates without some of the desirable qualifications, NMMS will support a
development plan to achieve them within 6–12 months, with priority on BOHS P405
(asbestos management), Legionella Responsible Person, and CDM Client duties training

Person Specification
Criteria
Recognised Health &
Safety qualification,
certificate level e.g. IOSH,
CITB or NEBOSH
Experience in
museum/visitor
attraction, hospitality, or
similar environment.
Understanding of
requirements in a museum
or historical buildings
setting, particularly in
relation to care of
collections.
Experience/understanding
of regulations around
listed buildings
maint...

Duty Worker

• Job Reference: 00004519-1
• Date Posted: 16 January 2026
• Recruiter: YMCA Together
• Location: Liverpool
• Salary: £14,468.61
• Role: Frontline jobs
• Job type: Permanent
• Work hours: Part Time

Job Description

Duty Worker

Location: Hestia House

Salary: £14,468.61 per annum

Hours: 20 hours per week

Job Type: Permanent/Fixed Term

Shortlisting: 2nd February

Interview: 10th February

Application closing date: 30 January 2026

Why this role would be great for you

As a Duty Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as a Duty Worker will be to be alongside our Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives.

What your week may look like

Customer Service

• Build excellent relationships with our residents who have a wide range of complex and challenging support needs, NB-Post holders must be willing to support residents who display challenging behaviour, including verbal aggression.
• Assisting Residents with their day to day enquiries
• Greet agencies attending the service and build excellent relationships to support partnership working.
• Excellent communication skills to deal with telephone enquiries and priorities to the team any return calls or actions are completed.
• Resident support and Engagement
• Be first point of contact for resident enquiries at reception, prioritising support and helping care and support practitioners throughout the shift.
• Provide a safe welcoming enviro with excellent standards and an ethos of service delivery that encourages residents to engage with the team and service.
• Use therapeutic approach to work alongside our residents. Understanding their individual needs and risk.

Multi Agency Working

• Working Closely with agencies and statutory services to ensure wrap around care for residents including health, mental health and substance misuse services.
• Encourage service users to engage with external agencies and allocated key workers.
• Understand and get to know who are the key contacts for residents particularly those regularly visiting the service.

Administrative Duties

• Maintain accurate up to date electronic and written records and ensure daily paperwork is completed in a timely manner.
• Deal with feedback from residents and external agencies, keeping appropriate records.
• Ensure messages and calls are handed over and dealt with appropriately.
• Update residents records using DAVE computer systems, including serious incident reporting, safeguarding records.
• Provide clear accurate information on handovers to the team making recommendations where appropriate.

Health and Safety

• Liase with emergency services
• Ensure at all times the safety of yourself and others on the premises you work.
• Conduct health and safety checks.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

• Experience working in accommodation based support service care home service or something similar.
• Experience of partnership working.
• Working experience of maintaining up to date electronic records and calenders.
• An understanding of complex needs in relation to homelessness and mental health
• Knowledge of Safeguarding
• Knowledge and understanding of how to deal with challenging and chaotic individuals-
• Knowledge of our Shrek values

What is a nice to have

• Experience of care work