APPLICATION PACK FOR:
HR Manager
APPLICATION PACK
HR Manager
(Maternity Cover)
HR & Operations Manager
CFO
Staff, Volunteers, Partners, Government, Board of
Trustees and relevant Stakeholders
£36,000 - £41,000
50-52 Camden Square, NW1 9XB (Hybrid with a
minimum of three days a week on site)
35 hours per week
6-9-month FTC (Maternity Cover)
Job Title:
Reporting to:
Working with:
Salary:
Office location:
Hours
Contract type:
Who We Are
The London Irish Centre’s mission is to empower and enrich lives through Irish community and
culture. Since 1955, we have served the Irish community in London, providing crucial support,
connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an
extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed
bar and shop, as well as private hire spaces to support the work of our charity.
As the Irish heart of London, we extend a warm, inclusive welcome to all who seek our help,
offering support, community, and a place to celebrate the best of Irish culture.
The London Irish Centre is the oldest and largest Irish Centre in Britain, offering a mix of
community and cultural services for both Irish and local communities in London and UK wide.
How to Apply
In this pack we have included a job description and person specification to support your
candidature. The details in the job description and person specification should be addressed in
a maximum one-page cover letter. The cover letter should include your current job title, salary
and position within banding where relevant. To apply, upload your CV and cover letter to this
portal:
https://londonirishcentre.peoplehr.net/Pages/JobBoard/Opening.aspx?v=9f96678f-1876-4d5f-
b430-c86c6b805b4b
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and
Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of
vulnerable individuals.
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APPLICATION PACK FOR:
HR Manager
Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve
the right to close applications before the stated deadline. Interviews will begin with an initial
online screening, followed by in-person interviews at the Centre.
If you would like to have an informal conversation with Louise Rowe (CFO and hiring manager)
please contact us by email at recruitment@londonirishcentre.org to arrange a call.
Job Brief
The HR and Operations Manager plays a pivotal role in ensuring the effective and efficient
functioning of the London Irish Centre’s (LIC) internal operations, with strategic oversight of all
HR functions, organisational policies, facilities management, and volunteer coordination.
This key position supports a positive and inclusive workplace culture, embedding best practice,
staff wellbeing, and continuous improvement across the organisation. With a focus on both
people and operations, the role is central to developing our growing team and delivering well-
managed operations that collectively advances LIC’s strategic goals.
About You
• You are a professional and enthusiastic HR and Operations practitioner with experience
spanning people management and day-to-day organisational operations.
• You have a strong track record of developing, motivating, and supporting both staff and
volunteers.
• You have the ability to manage a wide range of operations - including health and safety,
policy, compliance, quality, governance, contracts, and contractor oversight - to support
service delivery across the Centre’s diverse functions.
• You are experienced in building and maintaining effective organisational systems.
• You demonstrate outstanding communication skills, attention to detail, and discretion,
and you excel at managing a varied workload with competing priorities and tight
deadlines.
• You are highly organised and thrive in dynamic environments where flexibility, initiative,
and sound judgment are essential.
• You are committed to fostering a welcoming and inclusive culture; You are proactive and
comfortable working independently, while also able to build strong, collaborative
relationships across all levels of the organisation.
Key areas of responsibility
• Lead the day-to-day HR function providing support to staff across all areas of HR.
• Ensure HR policies are reviewed and updated to ensure compliance with employment
laws, regulations and best practice. Develop new policies that are fit for purpose, legally
compliant, and embedded within the team.
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APPLICATION PACK FOR:
HR Manager
• Update, maintain and develop employee handbook, HR templates, processes, and
systems to support the delivery of an effective HR function.
• Manage HR systems ensuring all records are maintained accurately and comply with
GDPR.
• Oversee all recruitment processes.
• Oversee the entire employee lifecycle - from induction to exit - while implementing talent
retention strategies, performance management systems, and succession planning.
• Oversee organisational volunteer management, ensuring compliance with policies and
alignment with strategic objectives
• Coach and advise line managers on people issues withing their teams from probation to
sickness absence to performance.
• Manage grievances and disciplinary actions in accordance with policy.
• Lead on delivery of annual training plan and annual appraisal process.
• Oversee day-to-day office management to ensure a warm, inclusive, and safe working
environment.
• Ensure health and safety, compliance, and quality standards are consistently upheld
across all HR and operational practices, fostering a safe, legally sound, and high-
performing work environment.
• Manage outsourced IT contracts and service level agreements, overseeing IT and
communications providers - including VOIP systems - while coordinating support and
resolving issues as needed.
• Oversee office supplies, contracts, and supplier relationships, ensuring cost-effective
and efficient operations.
• Responsible for governance and compliance matters, providing comprehensive board
support, and managing company secretarial duties, including filings and updates with
Companies House and the Charities Commission.
• Oversee and manage operational expenditures to ensure alignment with the allocated
budget, while identifying opportunities for cost efficiencies.
This job description is a guide to the nature of the work required of the HR & Operations Manager. It is not
wholly comprehensive or restrictive and may be reviewed as required
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APPLICATION PACK FOR:
HR Manager
Personal Specification
Qualifications
CIPD Level 5 or above (or working towards)
Relevant degree
Experience
Demonstrable experience in managing HR, including drafting &
negotiating contracts, recruitment, developing and maintaining
processes and policies, performance management, safeguarding,
business partnering, and leading on appraisal processes and rolling
out L&D plans
Knowledgeable about all aspects of employment law and people best
practice in the UK
Demonstrable experience of establishing credibility and influencing
senior managers, building strong relationships and delivering projects
against a People Strategy
Operations Management
Experience in building and facilities management, including
demonstratable understanding of Health and Safety, compliance and
licensing considerations
Experience of working with a Board of Trustees
Governance/ Company secretarial experience
Experience in and knowledge of financial management, control and
budget setting
Skills & Knowledge
Employment legislation
Health and Safety
High level IT skills across Microsoft Office suite and ability to use other
digital platforms
Ability to organise and plan strategically whilst being able to pay
attention to detail
Problem-solving, focused on finding practical solutions
Attributes
An affinity and enthusiasm with the purpose, vision, mission and
values of the LIC
Proactive, open-minded and flexible approach
Values diversity and difference, operates with integrity and openness
Strong interpersonal and communication skills to support and build
internal and external relationships
Enjoys working in a collaborative and solution-focused manner to
achieve win-win outcomes; ability to effectively plan ahead to
anticipate problems.
Resilient, calm under pressure and able to work to deadlines and
adapt to changing conditions.
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APPLICATION PACK FOR:
HR Manager
Employee Benefits
• Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of
service pro rata).
• Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of
probationary period pro rata *
• Enhanced maternity and adoption leave pay*
• Cycle to Work Scheme*
• Tech Scheme*
• Eyesight tests and contribution to corrective glasses*
•
Jury Duty leave pay*
• Employee Assistance Programme.
• Complimentary tickets to select events.
• 50% discount on LIC education courses (subject to availability).
• 20% discount at the LIC shop and 10% discount at the LIC bar.
• Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications
from diverse backgrounds, communities and industries, and are committed to equality and diversity
within our workforce. Please note our offices have some barriers to access, which is one of the core
missions that our redevelopment will overcome.
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