HR Manager

                                APPLICATION PACK FOR:
HR Manager

APPLICATION PACK
HR Manager
(Maternity Cover)

HR & Operations Manager
CFO
Staff, Volunteers, Partners, Government, Board of
Trustees and relevant Stakeholders
£36,000 - £41,000
50-52 Camden Square, NW1 9XB (Hybrid with a
minimum of three days a week on site)
35 hours per week
6-9-month FTC (Maternity Cover)

Job Title:
Reporting to:
Working with:

Salary:
Office location:

Hours
Contract type:

Who We Are

The London Irish Centre’s mission is to empower and enrich lives through Irish community and
culture. Since 1955, we have served the Irish community in London, providing crucial support,
connection and a ‘home from home’ to those living in the capital.

Our  services  include  accredited  advice  and  support,  community  wellbeing  activities,  and  an
extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed
bar and shop, as well as private hire spaces to support the work of our charity.

As  the  Irish  heart  of  London,  we  extend a  warm, inclusive  welcome  to  all who  seek  our  help,
offering support, community, and a place to celebrate the best of Irish culture.

The  London  Irish  Centre  is  the  oldest  and  largest  Irish  Centre  in  Britain,  offering  a  mix  of
community and cultural services for both Irish and local communities in London and UK wide.

How to Apply

In  this  pack  we  have  included  a  job  description  and  person  specification  to  support  your
candidature. The details in the job description and person specification should be addressed in
a maximum one-page cover letter. The cover letter should include your current job title, salary
and  position  within  banding  where  relevant.  To  apply,  upload  your  CV  and cover  letter  to  this
portal:
https://londonirishcentre.peoplehr.net/Pages/JobBoard/Opening.aspx?v=9f96678f-1876-4d5f-
b430-c86c6b805b4b
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and
Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of
vulnerable individuals.

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                                APPLICATION PACK FOR:
HR Manager

Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve
the  right  to  close  applications  before  the  stated  deadline.  Interviews  will  begin  with  an  initial
online screening, followed by in-person interviews at the Centre.

If you would like to have an informal conversation with Louise Rowe (CFO and hiring manager)
please contact us by email at recruitment@londonirishcentre.org to arrange a call.

Job Brief

The  HR  and  Operations  Manager  plays  a  pivotal  role  in  ensuring  the  effective  and  efficient
functioning of the London Irish Centre’s (LIC) internal operations, with strategic oversight of all
HR functions, organisational policies, facilities management, and volunteer coordination.

This key position supports a positive and inclusive workplace culture, embedding best practice,
staff  wellbeing,  and  continuous  improvement  across  the  organisation.  With  a  focus  on  both
people and operations, the role is central to developing our growing team and delivering well-
managed operations that collectively advances LIC’s strategic goals.

About You

•  You are a professional and enthusiastic HR and Operations practitioner with experience

spanning people management and day-to-day organisational operations.

•  You have a strong track record of developing, motivating, and supporting both staff and

volunteers.

•  You have the ability to manage a wide range of operations - including health and safety,
policy, compliance, quality, governance, contracts, and contractor oversight - to support
service delivery across the Centre’s diverse functions.

•  You are experienced in building and maintaining effective organisational systems.
•  You demonstrate outstanding communication skills, attention to detail, and discretion,
and  you  excel  at  managing  a  varied  workload  with  competing  priorities  and  tight
deadlines.

•  You are highly organised and thrive in dynamic environments where flexibility, initiative,

and sound judgment are essential.

•  You are committed to fostering a welcoming and inclusive culture; You are proactive and
comfortable  working  independently,  while  also  able  to  build  strong,  collaborative
relationships across all levels of the organisation.

Key areas of responsibility

•  Lead the day-to-day HR function providing support to staff across all areas of HR.
•  Ensure HR policies are reviewed and updated to ensure compliance with employment
laws, regulations and best practice. Develop new policies that are fit for purpose, legally
compliant, and embedded within the team.

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                                APPLICATION PACK FOR:
HR Manager

•  Update,  maintain  and  develop  employee  handbook,  HR  templates,  processes,  and

systems to support the delivery of an effective HR function.

•  Manage  HR  systems  ensuring  all  records  are  maintained  accurately  and  comply  with

GDPR.

•  Oversee all recruitment processes.
•  Oversee the entire employee lifecycle - from induction to exit - while implementing talent
retention strategies, performance management systems, and succession planning.
•  Oversee organisational volunteer management, ensuring compliance with policies and

alignment with strategic objectives

•  Coach and advise line managers on people issues withing their teams from probation to

sickness absence to performance.

•  Manage grievances and disciplinary actions in accordance with policy.
•  Lead on delivery of annual training plan and annual appraisal process.
•  Oversee day-to-day office management to ensure a warm, inclusive, and safe working

environment.

•  Ensure  health  and  safety,  compliance,  and  quality  standards  are  consistently  upheld
across  all  HR  and  operational  practices,  fostering  a  safe,  legally  sound,  and  high-
performing work environment.

•  Manage  outsourced  IT  contracts  and  service  level  agreements,  overseeing  IT  and
communications  providers  -  including  VOIP  systems  -  while  coordinating  support  and
resolving issues as needed.

•  Oversee  office  supplies,  contracts,  and  supplier  relationships,  ensuring  cost-effective

and efficient operations.

•  Responsible  for  governance  and  compliance  matters,  providing  comprehensive  board
support, and managing  company secretarial  duties, including filings and updates with
Companies House and the Charities Commission.

•  Oversee  and manage operational expenditures to ensure alignment with the allocated

budget, while identifying opportunities for cost efficiencies.

This job description is a guide to the nature of the work required of the HR & Operations Manager. It is not
wholly comprehensive or restrictive and may be reviewed as required

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                                APPLICATION PACK FOR:
HR Manager

Personal Specification

Qualifications
CIPD Level 5 or above (or working towards)

Relevant degree

Experience
Demonstrable experience in managing HR, including drafting &
negotiating contracts, recruitment, developing and maintaining
processes and policies, performance management, safeguarding,
business partnering, and leading on appraisal processes and rolling
out L&D plans
Knowledgeable about all aspects of employment law and people best
practice in the UK
Demonstrable experience of establishing credibility and influencing
senior managers, building strong relationships and delivering projects
against a People Strategy
Operations Management

Experience in building and facilities management, including
demonstratable understanding of Health and Safety, compliance and
licensing considerations
Experience of working with a Board of Trustees

Governance/ Company secretarial experience

Experience in and knowledge of financial management, control and
budget setting

Skills & Knowledge
Employment legislation

Health and Safety

High level IT skills across Microsoft Office suite and ability to use other
digital platforms
Ability to organise and plan strategically whilst being able to pay
attention to detail
Problem-solving, focused on finding practical solutions

Attributes
An affinity and enthusiasm with the purpose, vision, mission and
values of the LIC
Proactive, open-minded and flexible approach

Values diversity and difference, operates with integrity and openness

Strong interpersonal and communication skills to support and build
internal and external relationships
Enjoys working in a collaborative and solution-focused manner to
achieve win-win outcomes; ability to effectively plan ahead to
anticipate problems.
Resilient, calm under pressure and able to work to deadlines and
adapt to changing conditions.

Essential
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Desirable

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Essential
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Desirable

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Essential
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Desirable

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                                APPLICATION PACK FOR:
HR Manager

Employee Benefits

•  Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of

service pro rata).

•  Enhanced  sick  pay  -  4  weeks  of  contractual  hours  on  full  pay  after  completion  of

probationary period pro rata *

•  Enhanced maternity and adoption leave pay*

•  Cycle to Work Scheme*

•  Tech Scheme*

•  Eyesight tests and contribution to corrective glasses*

•

Jury Duty leave pay*

•  Employee Assistance Programme.

•  Complimentary tickets to select events.

•  50% discount on LIC education courses (subject to availability).

•  20% discount at the LIC shop and 10% discount at the LIC bar.

•  Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

LONDON IRISH CENTRE

OUR SIX CORE VALUES

At the London Irish Centre we strive to be:

1.  Welcoming
2.  Compassionate
3.  Inclusive
4.  Creative
5.  Community-centred
6.  Sustainable

The London Irish Centre is an equal opportunities employer. We actively encourage applications
from diverse backgrounds, communities and industries, and are committed to equality and diversity
within our workforce. Please note our offices have some barriers to access, which is one of the core
missions that our redevelopment will overcome.

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