ASTER FOUNDATION

Salary: £34,179 per annum

Location: Greater London

Hours: 37 Hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 18/01/2026 23:59

The Vacancy

Are you an experienced Housing Officer looking for a new role? If so, please keep reading.

As a Housing Officer you’ll be working across Greater London on a dispersed patch of agency managed and covering some general needs properties. You will be responsible for delivering a successful housing and tenancy management service.

You will ensure there is a strong focus on delivering excellent customer service, whilst effectively supporting your customers who will have varying and diverse needs.

On a day to day basis you may find yourself

• Liaising with agents onsite.

• Customer focused, working with residents in the community.

• Working collaboratively with other teams, safer neighbourhood teams and external stakeholders.

• Investigating and actioning tenancy breaches, undertaking the necessary action to enforce the terms & conditions of the tenancy agreement.

• Attending court / undertaking evictions.

• Conducting viewings and sign ups.

• Delivering a programme of property / estate inspections, prioritising FRA / H&S actions.

This role is a 12-month fixed-term contract. Internally, this vacancy will be offered as a secondment, so please discuss it with your leader before applying.

About you

You will come to the role with a CIH or equivalent housing qualification or significant housing management experience. You will have experience of housing management.

You’ll have a proven track record of dealing with challenging situations, taking into account a broad range of customer needs.

You will be very aware of current housing issues and practice, housing law, regulations with knowledge of leasehold and shared ownership management.

You will be confident in your communication style, able to adapt it to suit the needs of your customers.

You will have strong IT skills and have previous experience of using CRMS.

The role will require you to travel throughout the patch, so a full UK driving licence and access to a vehicle for work purposes would be desirable.

When not out and about in the community you’ll be able to base yourself from home or the office whichever suits you. Ideal candidates will be based in the Greater London area.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

You will be required to undertake an enhanced DBS check if successful.

Internally this vacancy will be offered as a secondment, please discuss with your leader before applying.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

Salary: £72,000 per annum

Location: Flexible - able to travel within our operating region

Hours: 37 hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 18/01/2026 23:59

The Vacancy

As our Senior Regional Delivery Manager Contracted Delivery you will lead of a team of Surveyors and admin staff in effectively maximising all aspects of business performance for the delivery of our repairs and maintenance contracted works via external contractors.

You’ll be ensuring financial, service level agreements and KPI objectives and targets are delivery through a fully engaged workforce. You will be seen as the subject matter experts for all regions, being the escalation point for the wider business.
 

You will support the Assistant Director and will deputise for them and will have the autonomy to make strategic and operational decisions.

The role will see you -

• Be accountable for the creation and delivery of the strategy to fulfil the contracted delivery service
• Being the subject matter expert for this area of delivery and provide SME knowledge and support for all property services, and the wider business. This will also include being the SE for the business reference transformation programs that require specific SME knowledge and guidance
• Creating a best in class service offering, that is truly effortless for all of our customers both internal and external.
• Providing a contracted fulfilment R&M service that the inhouse trades team cannot fulfil, ensuring that it is carried out to a high quality standard that meets regulatory targets and is completed within all financial and performance related service level agreements and KPI’s
• Lead by example on all Aster values and behaviours and coaching and developing a high performing team that can deliver and implement the strategic direction and objectives for the service, including financial planning, risk, and performance monitoring.
• Managing the budget of circa £5m but also to input into the Property Services wider budget of £15m, including producing reports that show cost of contracted works service via contractors, that includes value for money, productivity and utilisation of the inhouse workforce

About you

You will come to the role having held a similar position of a senior manager/Head of Service within the Property Services umbrella of associated works.

You will likely hold a CIH Level 5 qualification or be working towards it.

You’ll be professionally qualified in a construction or building related discipline and/or the ability to demonstrate relevant experience.

You will have significant senior experience of managing a large social housing asset portfolio and/or working in a regulated compliance section in a management role.

You will consider contract management to be a strength and will have a proven commercial/financial track record.

You’ll be experienced in proactively leading and managing large multi-disciplined teams, with the ability to motivate and coach to inspire teams to highly perform.

The role will require travel within our operating region so you will hold a full UK driving licence and have access to a vehicle for work purposes.
 

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

Salary: £38,815 per annum

Location: Hampshire

Hours: 37 hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 31/01/2026 23:59

The Vacancy

Are you a plumber with some additional skills in your toolkit? Looking for a challenging, varied role where 2 days truly are never the same?

What you’ll be doing

You’ll be using your skills and experience to complete plumbing repair works in our properties across Hampshire, finding a first-fix solution at every opportunity.

As a multi skilled plumber, we’re looking for those extra skills in carpentry, wall tiling, and ideally vinyl flooring, although training can be provided and internally we will recognise you as a Level 2 Plumber.

You’ll be working in our void properties in our communities, so you’ll have a customer service focus with an inquisitive mind to get to the bottom of the problems. You’ll predominantly work alone but there is always someone on hand to support you where required.

Within the role you will -

• Install new domestic hot water systems or extensions to existing systems
• Complete plumbing works associated with kitchen, bathrooms including over bath showers and shower trays within agreed timescales and to a high standard.
• Liaise with merchants to obtain the correct materials to complete tasks.
• Keep daily appointments as arrange to ensure works are carried out within target dates and report areas of concern to the team Supervisor

About you

You’ll have a plumbing qualification, NVQ or equivalent or demonstrable time-served experience working in a plumbing role. You’ll be able to identify causes and specify materials required to rectify plumbing issues. You will also have additional skills such as carpentry.

You’ll be working in a team of operatives, delivering excellent customer service working together to improve our customers homes. Teamwork and collaboration are essential to get the job done.

You’ll be working in our communities, so being happy to communicate with both customers and colleagues will be really important. You’ll take pride in your customer service and endeavour to first fix at every opportunity.

We will supply a company vehicle to get you around, so you’ll need a full, UK driving licence. You’ll need to be willing and able to take part in an out of hours rota. You’ll also be willing and able to comply with facefit regulations.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

Successful candidates will be required to complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

We may choose to interview during the advertised period.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

Salary: £12.71 per hour

Location: Kew, Richmond

Hours: Up to 37 Hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 18/01/2026 23:59

The Vacancy

Join our dedicated Care Team at Cecil Court Care Home, where compassion and community are at the heart of everything we do. As a Care Assistant, you’ll be part of an incredible team that works tirelessly to keep our residents engaged, active, and enjoying life.

Whether you're supporting residents with their personal care and hygiene needs or helping maintain high standards of cleanliness throughout the home, your contribution will make a meaningful difference.

Standard shifts are 12 hours and 20 minutes, 37 hours per week working across 3 days.

We also have Casual hours available for those seeking more flexibility

We’re happy to accommodate alternative shift lengths, especially during peak times

About us 

C&C is a forward-thinking and innovative charitable provider of housing, care, and bespoke services exclusively for older people in London. We have 90 years’ experience of retirement home design and living in London. We are very proud of the ‘family’ feel of our Care Homes.

You will work alongside an amazing team that care passionately about our residents. We work hard to keep our residents engaged, active and enjoying their lives. Whether you would like to support our residents directly with their physical care and personal hygiene needs or instead help us in maintaining high levels of cleanliness across our homes, you can make a real contribution.

About you 

You will need:

• Good communication skills
• Basic literacy and numeracy skills
• To be compassionate and patient
• Ideally some experience in a caring industry, for example hospitality or schools
• To pass our DBS check or be on the DBS Update Service

Even better if you have previous experience of a care environment, providing personal care or knowledge of dementia.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

Please note, we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

If you'd like any support please contact the Recruitment Team on recruitment@aster.co.uk.

Copyright © 2016 Aster Group Ltd. All rights reserved.

Alternatively, please sign in with...

You have already applied for this vacancy, please go to your account to see your progress.

Aster Group Privacy Statement

The following explains how we Aster Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) Aster Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com

Networx candidates

As defined by the General Data Protection Regulation (GDPR) Aster Group, Sarsen Court, Horton Avenue, Devizes, Wiltshire SN10 2AZ is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.  As part of our Data Controller responsibilities we have an assigned Data Protection Officer. Nicola Miller can be contacted at data.protection@aster.co.uk.

The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR.  They will only process your data in accordance with our instructions.  Networx can be contacted at: The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.  The Data Protection Officer for networx is Rob Baker and can be contacted at dpo@networxrecruitment.com

When you apply for a position at aster using the Networx site

We will need to collect, process and store personal information about you relating to your application, appointment or employment with Aster. Our lawful basis for doing this is,

‘Entering into an Employer/Employee contract or Agreement’

What personal data will we collect?

As part of processing your job application we will collect the following personal data about you,

• Name
• Address and contact details
• CV and career history, including written and/or video formats
• Answers to application questions
• Any other information you wish to provide in support of your application
• Disability (known as ‘Special Categories’ of information)
• Declaration of Interest
• Any criminal or driving convictions (for certain roles)

Aster use a third party (or ‘Data Processor’) Networx to carry out aspects of the recruitment processes on our behalf. Data processed may only be used in accordance with our instructions and Data Protection legislation.

As part of the recruitment process, we may send your data to our third party personality test provider to complete assessments required relating to the position applied for. They will handle your data in line with our instructions only

How will your personal data be used?

Data will be stored, used and shared in accordance with Data Protection legislation and will not be used for any purposes other than processing your application.

If you are invited for an interview and consider yourself to have a disability, you will have the opportunity to request any reasonable adjustments that need to be made for the interview. This information will only be used for the purposes of the interview.

If you provide us with employment referees we will ask for your consent before contacting them.

How long will we retain your personal data for?

If you are successful in your job application, the data you provided during your application and interview processes will be stored in your Aster employee file for the duration of your employment. It will then be retained for 6 years after you leave employment after which time it will be securely destroyed.

If your application is unsuccessful, the data you have provided as part of your application will be kept for 6 months after which time it will be securely destroyed. It will not be used for any other purpose.

Applicant equality and diversity (‘Special Category’) data will be retained for monitoring and statistical purposes only and will be anonymised. We collect profiling statistics so we can ensure a diverse group is being attracted to work for Aster.

By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.

We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.

Our recruitment process requires that we contact the referees provided by you as part of our checks to ascertain suitability of employment. The content of the reference will not be shared without the referee's permission.

How can I access the information you hold about me? 

Your rights

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

You have the following rights in relation to the way in which we deal with your personal data:

• the right of erasure or to be forgotten
• the right to rectification if information is inaccurate or out of date
• the right of data portability (to obtain and reuse your personal data)
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• you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
• You have the right to lodge a complaint with a supervisory authority - the ICO

Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.

Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.

If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.

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Salary: £13.95 per hour

Location: Swiss Cottage, Camden

Hours: 37 Hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 18/01/2026 23:59

The Vacancy

As a Night Team Leader based at Rathmore House, Central and Cecil, you’ll be supported by the Home Manager and play a key role in leading and supervising a dedicated team of caring professionals. Working closely with your team, you’ll ensure that the highest standards of care are consistently maintained and that each resident’s individual needs are met with compassion and respect.

You will have previous experience providing personal and social care to older people in a residential setting. A minimum of a Level 2 Diploma in Health and Social Care is required, and you should either be working towards a Level 3 or demonstrate clear evidence of ongoing post-qualification learning and development.

This role is an excellent opportunity if you’re already in a senior care position or are ready to step up into a role with greater responsibility and autonomy.

Shifts are 12 hours and 20 minutes in duration, typically across three days per week. Additional shifts may also be available. We offer flexibility in shift lengths to suit both your availability and the needs of the home - for example, during peak times.

About us 

C&C is a forward-thinking and innovative charitable provider of housing, care, and bespoke services exclusively for older people in London. We have 90 years’ experience of retirement home design and living in London. We are very proud of the ‘family’ feel of our Care Homes.

You will work alongside an amazing team that care passionately about our residents. We work hard to keep our residents engaged, active and enjoying their lives. Whether you would like to support our residents directly with their physical care and personal hygiene needs or instead help us in maintaining high levels of cleanliness across our homes, you can make a real contribution.

About you

You'll be an excellent communicator who understands the level of care needed by people with dementia, you will also have a good knowledge of the CQC standards for care homes and extensive experience of leading and working within a team.

You will need:

• To have experience of working in a residential care setting
• Demonstrable understanding and experience of administering medication
• Excellent understanding of Personalised Care Plans
• Knowledge of dementia
• Very good literacy and numeracy skills
• To be compassionate and patient
• Hold a Minimum of Level 2 diploma in Health and Social Care and willingness to work towards Level 3
• To pass our DBS check or be on the update service

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

Please note, we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

We cannot wait to hear from you! Apply as soon as possible with your most updated CV.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

Salary: £12.71 per hour

Location: Swiss Cottage, Camden

Hours: Casual Hours

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 25/01/2026 23:59

The Vacancy

Join our dedicated Care Team at Compton Lodge Care Home, where compassion and community are at the heart of everything we do. As a Casual Care Assistant, you’ll be part of an incredible team that works tirelessly to keep our residents engaged, active, and enjoying life.

Whether you're supporting residents with their personal care and hygiene needs or helping maintain high standards of cleanliness throughout the home, your contribution will make a meaningful difference.

This opportunity is available for those seeking more flexibility. Standard shifts are 12 hours and 20 minutes, and this vacancy is offered as casual contracted hours in line with this shift pattern.

We’re happy to accommodate alternative shift lengths, especially during peak times

About us 

C&C is a forward-thinking and innovative charitable provider of housing, care, and bespoke services exclusively for older people in London. We have 90 years’ experience of retirement home design and living in London. We are very proud of the ‘family’ feel of our Care Homes.

We appreciate it’s been a challenging time for everyone. So, if you are seeking a new job or a casual role where you can get paid while making a massive difference to the lives of our residents, then apply now.

You will work alongside an amazing team that care passionately about our residents. We work hard to keep our residents engaged, active and enjoying their lives. Whether you would like to support our residents directly with their physical care and personal hygiene needs or instead help us in maintaining high levels of cleanliness across our homes, you can make a real contribution.

About you 

You will need:

• Good communication skills
• Basic literacy and numeracy skills
• To be compassionate and patient
• Ideally some experience in a caring industry, for example hospitality or schools
• To pass our DBS check or be on the DBS update service

Even better if you have previous experience of a care environment, providing personal care or knowledge of dementia.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

Please note, we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

INDCARE

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

If you'd like any support please contact the Recruitment Team on recruitment@aster.co.uk.

Copyright © 2016 Aster Group Ltd. All rights reserved.

Alternatively, please sign in with...

You have already applied for this vacancy, please go to your account to see your progress.

Aster Group Privacy Statement

The following explains how we Aster Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) Aster Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com

Networx candidates

As defined by the General Data Protection Regulation (GDPR) Aster Group, Sarsen Court, Horton Avenue, Devizes, Wiltshire SN10 2AZ is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.  As part of our Data Controller responsibilities we have an assigned Data Protection Officer. Nicola Miller can be contacted at data.protection@aster.co.uk.

The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR.  They will only process your data in accordance with our instructions.  Networx can be contacted at: The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.  The Data Protection Officer for networx is Rob Baker and can be contacted at dpo@networxrecruitment.com

When you apply for a position at aster using the Networx site

We will need to collect, process and store personal information about you relating to your application, appointment or employment with Aster. Our lawful basis for doing this is,

‘Entering into an Employer/Employee contract or Agreement’

What personal data will we collect?

As part of processing your job application we will collect the following personal data about you,

• Name
• Address and contact details
• CV and career history, including written and/or video formats
• Answers to application questions
• Any other information you wish to provide in support of your application
• Disability (known as ‘Special Categories’ of information)
• Declaration of Interest
• Any criminal or driving convictions (for certain roles)

Aster use a third party (or ‘Data Processor’) Networx to carry out aspects of the recruitment processes on our behalf. Data processed may only be used in accordance with our instructions and Data Protection legislation.

As part of the recruitment process, we may send your data to our third party personality test provider to complete assessments required relating to the position applied for. They will handle your data in line with our instructions only

How will your personal data be used?

Data will be stored, used and shared in accordance with Data Protection legislation and will not be used for any purposes other than processing your application.

If you are invited for an interview and consider yourself to have a disability, you will have the opportunity to request any reasonable adjustments that need to be made for the interview. This information will only be used for the purposes of the interview.

If you provide us with employment referees we will ask for your consent before contacting them.

How long will we retain your personal data for?

If you are successful in your job application, the data you provided during your application and interview processes will be stored in your Aster employee file for the duration of your employment. It will then be retained for 6 years after you leave employment after which time it will be securely destroyed.

If your application is unsuccessful, the data you have provided as part of your application will be kept for 6 months after which time it will be securely destroyed. It will not be used for any other purpose.

Applicant equality and diversity (‘Special Category’) data will be retained for monitoring and statistical purposes only and will be anonymised. We collect profiling statistics so we can ensure a diverse group is being attracted to work for Aster.

By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.

We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.

Our recruitment process requires that we contact the referees provided by you as part of our checks to ascertain suitability of employment. The content of the reference will not be shared without the referee's permission.

How can I access the information you hold about me? 

Your rights

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

You have the following rights in relation to the way in which we deal with your personal data:

• the right of erasure or to be forgotten
• the right to rectification if information is inaccurate or out of date
• the right of data portability (to obtain and reuse your personal data)
• the right to object to Networx and the controller and processors handling of your personal data
• the right to withdraw your consent with regards to the handling of your personal data
• you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
• You have the right to lodge a complaint with a supervisory authority - the ICO

Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.

Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.

If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.

To continue creating your account, please read the privacy policy and tick the box below

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Salary: £32,000 per annum

Location: Flexible - able to travel within our operating regions

Hours: 37 Hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 11/01/2026 23:59

The Vacancy

 
We’re looking for a highly organised and proactive People and Systems Coordinator to join our People Operations team. This pivotal role ensures the smooth delivery of core HR processes while driving system improvements, data integrity, and operational efficiency. You’ll be the first point of contact for leaders, colleagues, and external stakeholders, providing expert guidance, managing enquiries, and ensuring a consistent, compliant, and customer-focused service. 

This role is perfect for someone who enjoys balancing transactional HR responsibilities with digital and process-driven improvements. You’ll be involved in everything from payroll and recruitment support to HRIS system administration, process optimisation, and training colleagues on People systems.

This is a home-based role; however, you will be required to travel occasionally to attend meetings. Therefore, you must be able to travel within our operating region.

Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

About Us 
At Aster, we’re on a bold journey of transformation, putting our people at the heart of everything we do. We are committed to operational excellence, digital innovation, and delivering exceptional experiences for our colleagues and customers. If you thrive in a fast-paced, collaborative environment and want to make a tangible impact, you’ll feel right at home here. 

Key Responsibilities 

• Deliver accurate and compliant HR operations, including payroll support, recruitment, contractual changes, probation, offboarding, Right to Work checks, DBS renewals, and secondments.

• Act as a trusted point of contact for employment-related queries, empowering leaders and colleagues to navigate People processes and systems effectively.

• Maintain and enhance HRIS and case management systems, ensuring data integrity, accessibility, and GDPR compliance.

• Support system upgrades, implementations, and user acceptance testing (UAT), including creating documentation, guides, and training materials.

• Drive continuous improvement initiatives, identifying process efficiencies and enhancing the user experience.

• Collaborate with Payroll, IT, Workforce Management, and other stakeholders to deliver integrated services.

• Educate and support colleagues in People processes and systems, fostering a culture of accountability and continuous learning.

About You 

• Collaborative, adaptable, and able to manage multiple priorities in a dynamic environment.

• Proactive, detail-oriented, and confident working independently.

• Strong problem-solving skills with the ability to translate complex data into actionable insights.

• Excellent communicator with strong stakeholder engagement skills at all levels.

• Highly organised, professional, and resilient, with a commitment to continuous improvement.

Qualifications & Experience 

• A Levels (or equivalent), including English and Maths – essential.

• CIPD Level 5 – essential.

• Proven experience in HR operations and customer-facing roles.

• Strong understanding of GDPR and HR data governance.

• Advanced proficiency in Office365 and HR systems, particularly Dayforce (front and back end) - essential.

• Experience with ServiceNow, PowerApps, and Power BI is advantageous.

• Demonstrable success in HRIS solutions, system integrations, and user-centric process improvements.

  
  

What’s in it for me 

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan

• We invest in colleagues’ careers and development through our leader and colleague development frameworks

• Defined Contribution Pension and attached life assurance

• Volunteering hours available to all colleagues to enable them to give back

• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more

• Enhanced leave

• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply? 

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Please note: We will begin shortlisting applications and may invite candidates to interview both during and before the closing date of the advert.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

INDJOBS

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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