WIRRAL MULTICULTURAL ORGANISATION
25,204.68 per year
Wirral
Full-time
YOUR ROLE Migrant Community Well- Being Worker RESPONSIBLE TO Opp’s manager/CEO YOUR DEPARTMENT YOUR HOURS OF DUTY SALARY PER ANNUM Ethnic Minority Health and Well-Being service 37.5 hours 9 am – 5 pm. Job share available £25,204.68 pa (£12.89 p hr) YOUR BASE WMO Centre YOUR DAYS OF DUTY Monday - Friday Main purpose of the role The overall aim of the service is to identify, engage and support people from within Ethnic Minority backgrounds, including Asylum Seekers and refugees. You are part of a small team, providing support, advice and information to vulnerable Ethnic Minority residents in Wirral, improving health literacy and facilitating access to a range of public and voluntary services. You will be expected to work with relevant professionals to provide service users with timely information and promote appropriate access to primary and acute health care services as part of admission prevention initiatives. You will be providing support, and signpost to your colleagues from other WMO services, to ensure that a seamless service is provided for service users. Together with other members of the team you will also operate on an outreach basis as part of service user engagement. The role includes travelling throughout Wirral, and occasionally outside the borough Job Description • To increase access to technology to allow people to be able to access information and support in a timely and appropriate way. • Support the development of health literacy materials and training materials to support people to access main stream services including easy read communications. • To increase engagement with local BAME communities and increase their knowledge of what local support is available to them and their families. • To work collaboratively as a collective to support the needs of the local Ethnic Minority population in relation to overall health and well-being. • To work across Wirral to support the development of effective service links and pathways with health care teams and other professionals to deliver the service. • To work with Health Service providers to ensure health improvement materials are made available in different formats and languages. • To register service users with their preferred GP practice, support them to apply for HC2, and make appointments where this is needed • To support service users with community health, optician and dental appointments • Liaise with health professionals and other agencies, to support the wants and needs of service users, and where needed signpost to other Organisation where the support needed is outside WMO’s remit • Establish and implement a variety of engagements mechanisms to make contact with and ensure people from Ethnic Minority backgrounds are able to access the service • Offer health checks and health MOT for people who are eligible. • Keep records and produce monthly reports, case studies and PMF, as required by our commissioners Native speaking in one of the following languages and with a good command of the English Language and Farsi, and/or Kurdish- Sorani, Essential Person Specification Good communication skills, including oral and written fluency in English and one of the languages mentioned above Essential Community Interpreting OCN Level 2 or above. Team player with an open and honest manner and ability to build effective relationships with a wide range of individuals. Ability to build strong relationships and work collaboratively with community leaders, local authority and professionals Ability to work to and achieve work specific targets and monitor and report as required Working and supporting vulnerable adults from Ethnic Minority backgrounds and overcoming social isolation for a minimum of 3 years Experience of working/volunteering in the third sector or health and social care organisations Experience of working, either paid or unpaid, in a community setting, using bilingual Skills for a minimum of 2 years Knowledge and understanding of the needs of people from ethnic minority backgrounds, refugees and Asylum Seekers in relation to health and health systems Ability to work as part of a team, and use their own initiative Respect for confidentiality Proficiency in the use of computers for word processing, e-mail and Internet. Commitment to working within an equal opportunities and cultural diversity organisation Knowledge of statutory and community services in Wirral Willingness to undertake appropriate training and education as part of a commitment to continued professional development Preferably to have access to a car, with business insurance, and hold a current, clean driving license Ability to work flexible hours, including evenings and occasional weekends. Desirable Essential Essential Essential Essential Desirable Desirable Essential Essential Essential Essential Essential Desirable Essential Desirable Desirable