Job Advert: Operations Coordinator

Help bring live events, music, and unforgettable experiences to campus

Job title: Operations Coordinator

Location: Newcastle University campus (office based)

Employment type: Full time (37 hours per week)

Salary: Per annum with annual incremental rises (Grade B)

About NUSU:

We are Newcastle University Students' Union (NUSU) – an innovative, and student-led organisation dedicated to making the university experience unforgettable. As a charity, we are committed to enriching student life through exciting opportunities, wellbeing support, and championing the student voice. Working closely with Newcastle University, we’re right at the heart of campus, offering a dynamic space that includes a live music venue, bar, supermarket, merchandise shop, food outlets, study spaces, and more.

The role:

Are you highly organised, proactive, and passionate about creating exceptional events and live entertainment experiences?

We’re looking for an Operations Coordinator with a background in events or live music to play a key role in sourcing, planning, and delivering a wide range of activities across NUSU’s venues and spaces. This includes live music performances, student-led events, and external bookings such as conferences and corporate functions.

Working closely with student groups, colleagues, artists, promoters, and external partners, you’ll help shape and coordinate events that leave a lasting impression. You’ll ensure each activity is delivered smoothly, safely, and to a high standard—enhancing the student experience at every step.

Your responsibilities will include:

Sourcing and developing events and entertainment, including live music, themed events, and student focused activities
Supporting the planning, coordination, and delivery of events and live music performances across NUSU venues
Acting as a key operational contact for student societies, internal teams, artists, promoters, and external event organisers
Coordinating event logistics, including room setups, stage and technical requirements, schedules, and supplier arrangements
Assisting with operational planning for live music gigs, entertainment events, and student celebrations
Ensuring events comply with health & safety, licensing, and operational procedures
Liaising with venue, security, technical, and facilities teams to deliver events effectively
Working with the finance team to ensure purchase orders, invoices, and payments are processed correctly
Providing administrative and operational support to the wider Commercial team
Helping create a welcoming, safe, and inclusive environment for performers, organisers, and attendees

This role is ideal for someone who thrives in a fast-paced events environment, enjoys working with people, and wants to play an active part in creating and delivering exciting events and live entertainment for students.

Why Join Us?

At NUSU, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you’ll enjoy:

✔️ 30 days holiday (plus bank holidays)

✔️Mental health and wellbeing support

✔️Employer pension contribution (4%) No dress code – be yourself at work!

✔️ Hybrid and flexible working options (role-dependent) plus annual Rest & Recharge closure

✔️ Exclusive student and staff discounts

✔️ Paid time off for volunteering and charity work

✔️Subsidised food in our Co-op shop and Wetherspoons bar

How to apply:

Visit our website Newcastle University Students' Union to learn more about us and the role. Send your named CV and a letter of application to vacancies.union@newcastle.ac.uk. In your letter, please specify which role you are applying for and outline how your knowledge, skills, and experience meet the requirements of the role.

If you require any adjustments to support your application or interview process, please let us know, we are happy to help.

Application deadline:

Applications will be accepted until 21.04.26. Shortlisted candidates will be contacted for an interview which will take place on 07.05.26.

We truly appreciate every application; however, we can only respond to shortlisted candidates.

Unfortunately, we will not be able to contact those applicants who haven’t been shortlisted, so if you haven’t heard from us by 6.5.26 this means that you haven’t been successful on this occasion.

Contact info: For further information please contact Dawn Hathaway at Dawn.Hathaway2@newcastle.ac.uk

Equality, Diversity & Inclusion Statement

At NUSU, we are committed to creating a diverse, inclusive, and equitable environment where everyone can thrive. We celebrate and value the differences that make each individual unique and strive to create a workplace that reflects the diverse communities we serve.

We welcome applications from all individuals, regardless of race, ethnicity, sex, gender identity, sexual orientation, disability, age, religion, nationality, or marital/civil partnership status. As part of our commitment to continuous improvement, all applicants will be asked to complete an equal opportunities monitoring form to help us ensure fair and inclusive recruitment practices.

NEWCASTLE UNIVERSITY STUDENTS' UNION

1 role available