We have set cookies to enhance your experience, but you have the option to disable them if you prefer. Please click to provide your consent for the use of cookies on this site. Your acceptance ensures an improved browsing experience. Please refer to our privacy policy for more information regarding cookies and other third-party tracking that may be enabled.
We’re looking for an organised and enthusiastic Administrator to join our Regional Services team in Hull.
This is an office-based role where you’ll play a crucial part in keeping our services running smoothly and ensuring families receive the support they need.
Make a difference every day. Join the team at Kids.
Kids is a national charity dedicated to supporting children and young people with special educational needs and disabilities (SEND). From early years support and inclusive play to youth programmes, mediation, and family services — we help thousands of families each year to thrive.
At Kids, our values shape everything we do:
Celebrate Individuality
We support children and young people with disabilities and special educational needs, recognising every individual’s unique strengths.
Think Creatively
We combine expertise and imagination to create life-changing services and opportunities for families.
Work Together
We collaborate with kindness and determination to make a positive difference for every family.
Speak Up
We amplify the voices of children and young people to drive positive social change.
If these values resonate with you, you’ll fit right in.
As our Administrator, you’ll be the friendly, reliable, and organised presence that keeps our office and services running effectively. Your responsibilities will include:
Supporting Regional Services
- Providing efficient administrative support across the region.
- Updating and maintaining our central database.
- Assisting with HR and personnel administration.
Being a First Point of Contact
- Handling incoming calls with professionalism and empathy.
- Communicating daily with families, professionals, and colleagues.
- Managing referrals promptly and accurately.
- Welcoming visitors and creating a positive first impression of Kids.
Keeping the Team Running Smoothly
- Drafting letters, reports, agreements, and other documents.
- Maintaining organised filing systems and ensuring documentation is up to date.
- Supporting diary management, room bookings, and meeting arrangements.
- Managing office supplies and ordering stock.
- Assisting with housekeeping and general office duties.
- Taking minutes when required.
- Handling petty cash and basic financial administration.
- Providing cover for the Office Manager when needed.
We’re looking for someone positive, proactive, and ready to contribute to a busy, friendly team. You’ll need:
- Strong IT skills, including Microsoft Office.
- Previous admin or secretarial experience.
- A confident and welcoming telephone manner.
- Experience in customer service, reception, or frontline communication.
- Excellent organisation and time-management skills.
- Ability to prioritise a busy workload.
- Strong written and verbal communication skills.
- Discretion, reliability, and the ability to handle sensitive information.
- A flexible, team-focused approach.
- (Desirable) Understanding of the needs of disabled children and families.
Join us and be part of a team that truly changes lives.
If you’re organised, caring, and motivated to make a difference, we’d love to hear from you.
Administrator
Hull, East Riding of Yorkshire, United Kingdom
HU5 4DJ
£12,742.78 per year
Permanent - Part-time
Posted today
Closing date: 27/12/2025
Job reference: AdministratorHull
Documents
Administrator Hull 2026.pdf
Kids Benefits Nov 2025.pdf
Kids Strategy.pdf
Safer Recruitment and Selection Policy and Procedures.pdf
Safeguarding.pdf
Administrator
Hull, East Riding of Yorkshire, United Kingdom
£12,742.78 per year
We have set cookies to enhance your experience, but you have the option to disable them if you prefer. Please click to provide your consent for the use of cookies on this site. Your acceptance ensures an improved browsing experience. Please refer to our privacy policy for more information regarding cookies and other third-party tracking that may be enabled.
Can you spare a few hours as a SENDIASS Volunteer Practitioner?
You will be helping to support disabled children, young people and their families.
This is a great opportunity to develop your skills in a rewarding role, and gain a strong sense of achievement.
Croydon SENDIASS provides free, confidential and impartial legally-based information, advice and support relating to education, health and social care for families of children and young people aged 0-25 with SEND who live in Croydon.
Our aim is to empower families and young people to understand their rights and to be confident when making informed decisions and advocating for their child with SEND.
About Kids
We’re here for children and young people with special education needs and disabilities, young carers and families. We’re on a mission to create a world where all kinds of children and young people have all kinds of opportunities. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children and families to stand up for their rights.
The Role:
SENDIASS Volunteer Practitioner
Duties may include all or some of the following-
General administrative support:
- Updating our database using our internal systems
- Sending out general IAS emails to support the service delivery
- Maintaining the safe and secure filing of personal data at all times
- Monitoring and recording contacts with the service (phone calls, voicemails, emails, Facebook queries)
Telephone Advice Line:
- Working with confidential information
- Capturing key information during the initial calls
- Providing information, advice and support as required
Face-to-face consultations:
- Supporting parents and young people to understand, interpret and/or complete relevant SEND paperwork
Focused support:
- Supporting parents and young people to understand and exercise their rights around a particular issue; and/or express their views and take part in discussions, for example, in a meeting with school, at Education, Health and Care Plan annual review meetings
Training and publicity:
- Supporting at our training sessions for parents and/ or professionals
- Attending events such as school SEND coffee mornings to publicise the service and offer information, advice and support to attendees
Personal Qualities:
Please note these are desirable but not essential
- Experience of working with/supporting families of disabled children and young people
- Being a confident communicator
- Being a confident IT user, with the ability to navigate bespoke database systems; MS Outlook; MS Excel and MS Word
- Having great interpersonal skills
- Having confidence and enthusiasm to offer help and information to service users
- Having the ability to travel independently to and from meetings and events
The details:
Employer –SENDIASS (hosted by Kids)
Contract – Volunteer Work
Location – Croydon SENDIASS, flexible:
- Office (24 George Street, Croydon, CR0 1PB)
- Meetings – as required, online or in person; locations vary, across the city
- Working from home
SENDIASS Volunteer
Croydon, Croydon, Greater London, United Kingdom
CR0 1PB
£
Temporary - Part-time
Posted yesterday
Closing date: 31/01/2026
Job reference: LM1461289CroSV
Documents
Kids Strategy.pdf
Safer Recruitment and Selection Policy and Procedures.pdf
Safeguarding.pdf
SENDIASS Volunteer
Croydon, Croydon, Greater London, United Kingdom
£