广告营销&客户管理专家(Marketing Solutions)-杭州
Department:
Location:
Department: Commercial
Location: China
我们正在招聘一位经验丰富的专业人士,负责领导中国卖家业务,通过战略客户管理、效果营销和团队领导,推动营销方案及广告投入增长。候选人需具备扎实的效果营销专业知识、出色的跨部门协作能力,并能构建可扩展的业务流程。
主要职责:
1)战略业务管理
- 管理中国品牌与卖家业务组合,提升营销投入与长期合作价值
- 制定并执行涵盖媒体规划、效果营销、品牌建设与整合方案的综合策略
- 分析业务与卖家表现,识别增长机会、绩效短板及优化方向
- 通过客户规划、追加销售和新产品推广,推动卖家广告投入目标达成
2)利益相关者管理与咨询
- 协调商务团队、区域伙伴及跨职能团队等多方关系
- 为卖家提供效果营销策略支持,包括活动优化与数字营销指导
- 主导季度业务回顾与战略规划会议,协同核心客户与内部团队
- 在高层战略会议中代表中国卖家立场
3)团队发展与运营优化
- 培养团队成员,提升客户管理与营销执行能力
- 制定行业指南与中国市场标准化操作流程
- 设计并实施面向内外部合作伙伴的培训项目
- 搭建可扩展的运营体系,支撑业务与团队扩张
4)市场洞察与创新
- 跟踪中国市场趋势与竞争动态,支持战略决策
- 探索并试点适配卖家需求的新营销解决方案
- 牵头跨部门项目,提升卖家体验与平台使用率
主要职责:
1)战略业务管理
- 管理中国品牌与卖家业务组合,提升营销投入与长期合作价值
- 制定并执行涵盖媒体规划、效果营销、品牌建设与整合方案的综合策略
- 分析业务与卖家表现,识别增长机会、绩效短板及优化方向
- 通过客户规划、追加销售和新产品推广,推动卖家广告投入目标达成
2)利益相关者管理与咨询
- 协调商务团队、区域伙伴及跨职能团队等多方关系
- 为卖家提供效果营销策略支持,包括活动优化与数字营销指导
- 主导季度业务回顾与战略规划会议,协同核心客户与内部团队
- 在高层战略会议中代表中国卖家立场
3)团队发展与运营优化
- 培养团队成员,提升客户管理与营销执行能力
- 制定行业指南与中国市场标准化操作流程
- 设计并实施面向内外部合作伙伴的培训项目
- 搭建可扩展的运营体系,支撑业务与团队扩张
4)市场洞察与创新
- 跟踪中国市场趋势与竞争动态,支持战略决策
- 探索并试点适配卖家需求的新营销解决方案
- 牵头跨部门项目,提升卖家体验与平台使用率
1)经验与专业能力
- 本科及以上学历,有5年以上广告营销相关经验,具备客户管理经验,有服务企业级或战略客户的优先
- 精通数字营销,包括SEM、展示广告、社交媒体营销及营销数据分析
- 有P&L管理经验,能在竞争环境中推动广告预算增长
2)核心技能
- 中英文流利,可高效对接中国卖家及全球利益相关者
- 具备扎实的数据分析能力,熟练使用营销分析工具、数据可视化及绩效评估方法
- 具备高管沟通风格,擅长高层利益相关者管理和外部客户咨询
- 有团队领导经验,能够组建、指导并保留高绩效团队
3)行业认知
- 熟悉中国商业文化及电商与数字营销生态
- 了解营销技术栈,如CRM、营销自动化和效果衡量工具
- 具备跨境电商或国际市场拓展经验者优先
- 持有Google Ads、Facebook Marketing等平台认证者优先
- 本科及以上学历,有5年以上广告营销相关经验,具备客户管理经验,有服务企业级或战略客户的优先
- 精通数字营销,包括SEM、展示广告、社交媒体营销及营销数据分析
- 有P&L管理经验,能在竞争环境中推动广告预算增长
2)核心技能
- 中英文流利,可高效对接中国卖家及全球利益相关者
- 具备扎实的数据分析能力,熟练使用营销分析工具、数据可视化及绩效评估方法
- 具备高管沟通风格,擅长高层利益相关者管理和外部客户咨询
- 有团队领导经验,能够组建、指导并保留高绩效团队
3)行业认知
- 熟悉中国商业文化及电商与数字营销生态
- 了解营销技术栈,如CRM、营销自动化和效果衡量工具
- 具备跨境电商或国际市场拓展经验者优先
- 持有Google Ads、Facebook Marketing等平台认证者优先
© 2025 Lazada Group.
经营分析BI专家-杭州
Department:
Location:
Department: Data & Business Intelligence
Location: China
1、负责制定并实施经营分析策略,通过BI工具提供数据驱动的洞察,支持业务决策。
2、领导团队进行数据挖掘和分析,识别业务增长点和优化机会,提升运营效率。
3、与各部门合作,确保数据准确性和及时性,为业务发展提供可靠的数据支持。
4、设计和优化报表系统,提升数据可视化效果,使业务信息更易理解和应用。
5、指导团队成员提升分析技能,推动数据文化在组织内的普及和应用。
1、Responsible for developing and implementing business analytics strategies, providing data-driven insights through BI tools to support decision-making.
2、Lead a team in data mining and analysis, identifying growth areas and optimization opportunities to enhance operational efficiency.
3、Collaborate with departments to ensure data accuracy and timeliness, providing reliable data support for business development.
4、Design and optimize reporting systems to enhance data visualization, making business information more understandable and actionable.
5、Coach team members to improve analytical skills and promote the adoption of data culture within the organization.
2、领导团队进行数据挖掘和分析,识别业务增长点和优化机会,提升运营效率。
3、与各部门合作,确保数据准确性和及时性,为业务发展提供可靠的数据支持。
4、设计和优化报表系统,提升数据可视化效果,使业务信息更易理解和应用。
5、指导团队成员提升分析技能,推动数据文化在组织内的普及和应用。
1、Responsible for developing and implementing business analytics strategies, providing data-driven insights through BI tools to support decision-making.
2、Lead a team in data mining and analysis, identifying growth areas and optimization opportunities to enhance operational efficiency.
3、Collaborate with departments to ensure data accuracy and timeliness, providing reliable data support for business development.
4、Design and optimize reporting systems to enhance data visualization, making business information more understandable and actionable.
5、Coach team members to improve analytical skills and promote the adoption of data culture within the organization.
1、本科及以上学历,统计学、信息管理、商业分析或相关专业。
2、5年以上BI或数据分析经验,有经营分析背景,具备团队管理经验者优先。
3、精通SQL、Python/R等数据处理语言,熟悉BI工具如Tableau、Power BI等。
4、流利的英文沟通能力,能够与国际团队有效协作。
5、具备出色的领导力,能够激励团队,推动创新,解决复杂问题。
1、Bachelor's degree or above in Statistics, Information Management, Business Analytics, or related fields.
2、More than 5 years of experience in BI or data analysis, with a background in business analytics and a preference for team management experience.
3、Proficient in SQL, Python/R, and familiar with BI tools such as Tableau, Power BI.
4、Fluent in English for effective communication with international teams.
5、Outstanding leadership skills to motivate the team, drive innovation, and solve complex problems.
2、5年以上BI或数据分析经验,有经营分析背景,具备团队管理经验者优先。
3、精通SQL、Python/R等数据处理语言,熟悉BI工具如Tableau、Power BI等。
4、流利的英文沟通能力,能够与国际团队有效协作。
5、具备出色的领导力,能够激励团队,推动创新,解决复杂问题。
1、Bachelor's degree or above in Statistics, Information Management, Business Analytics, or related fields.
2、More than 5 years of experience in BI or data analysis, with a background in business analytics and a preference for team management experience.
3、Proficient in SQL, Python/R, and familiar with BI tools such as Tableau, Power BI.
4、Fluent in English for effective communication with international teams.
5、Outstanding leadership skills to motivate the team, drive innovation, and solve complex problems.
© 2025 Lazada Group.
Key Account Manager-Electronics (5)
Department:
Location:
Department: Commercial
Location: Malaysia
Responsible for:
Drive sales growth and advertising revenue growth in accordance with company objectives.
Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities.
Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence.
Collaborate cross-functionally with internal teams to identify market trends.
Drive sales growth and advertising revenue growth in accordance with company objectives.
Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities.
Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence.
Collaborate cross-functionally with internal teams to identify market trends.
Requirements/Qualifications(must have):
Minimum of 3 years of professional experience.
Experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals.
Excellent communication and interpersonal skills.
Minimum of 3 years of professional experience.
Experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals.
Excellent communication and interpersonal skills.
© 2025 Lazada Group.
Senior Associate-Finance
Department:
Location:
Department: Finance/Legal
Location: China
In this position you will:
This role will focus mainly on cross border logistics and cross border business, but will handle other business areas as required.
Perform & review the accounting functions within Lazada Group including:
Month-end closing, including reviewing accounting entries and accruals
Review Balance sheet reconciliation schedules
Prepare Balance sheet, profit and loss and reporting packages
VAT reporting, withholding tax, transfer pricing and corporate tax reporting
Intercompany reconciliation
Month vs month analysis of balance sheet and P&L.
Ensure local accounting standards application, issue identification and resolution.
Work closely with the Shared Services and Outsource team.
Work closely with finance business partners to understand the business and review reasonableness of financial statements.
Involve and maintain reporting procedures to comply with internal control requirements.
Review vendor aging to ensure existence of liabilities, long overdue are reviewed and followed up promptly.
Monthly accruals for expenses that are not recorded via the procurement system.
Review reporting packages before submission to Regional.
Preparation of annual Statutory financial statements.
Assist with audit request during annual financial statements audit.
Perform continuous assessment of the close process and process re-engineering to reduce the timing to close the financial period.
Subject matter expert for key systems, including suggesting improvement areas and documented the SOP.
Understand business and process flows, and impact to financial statements.
Participate in projects as required.
This role will focus mainly on cross border logistics and cross border business, but will handle other business areas as required.
Perform & review the accounting functions within Lazada Group including:
Month-end closing, including reviewing accounting entries and accruals
Review Balance sheet reconciliation schedules
Prepare Balance sheet, profit and loss and reporting packages
VAT reporting, withholding tax, transfer pricing and corporate tax reporting
Intercompany reconciliation
Month vs month analysis of balance sheet and P&L.
Ensure local accounting standards application, issue identification and resolution.
Work closely with the Shared Services and Outsource team.
Work closely with finance business partners to understand the business and review reasonableness of financial statements.
Involve and maintain reporting procedures to comply with internal control requirements.
Review vendor aging to ensure existence of liabilities, long overdue are reviewed and followed up promptly.
Monthly accruals for expenses that are not recorded via the procurement system.
Review reporting packages before submission to Regional.
Preparation of annual Statutory financial statements.
Assist with audit request during annual financial statements audit.
Perform continuous assessment of the close process and process re-engineering to reduce the timing to close the financial period.
Subject matter expert for key systems, including suggesting improvement areas and documented the SOP.
Understand business and process flows, and impact to financial statements.
Participate in projects as required.
Bachelor's degree or equivalent in Accounting
At least 5 years of relevant experience in operational accounting.
CA/CPA and prior experiences in Big 4 would be advantageous
Experience in financial services e.g. digital credits is advantageous.
Exposure to SEC reporting is preferred.
Ability to work in a fast-paced environment and manage well through ambiguity and complexity
Ability to execute and follow-through completion and documentation
Experience in SAP is required.
Meticulous and with good attention to details
Good problem solving skills
Strong written and verbal English communication and interpersonal skills
At least 5 years of relevant experience in operational accounting.
CA/CPA and prior experiences in Big 4 would be advantageous
Experience in financial services e.g. digital credits is advantageous.
Exposure to SEC reporting is preferred.
Ability to work in a fast-paced environment and manage well through ambiguity and complexity
Ability to execute and follow-through completion and documentation
Experience in SAP is required.
Meticulous and with good attention to details
Good problem solving skills
Strong written and verbal English communication and interpersonal skills
© 2025 Lazada Group.
Sales & BD-Key Account Manager-ISC
Department:
Location:
Department: Sales, Business Development & Strategy
Location: Thailand
In charge of International Supply Chain Key Account (Mainly China Key Account)’s general growth on Lazada, focus on the Thailand side (Lazada MP store) development
China and international new key account seller BD and incubation; Marketing & onsite management: working closely with cross-functional teams including traffic and marketing teams to plan for campaigns as per the identified assortment and growth direction of the subcategory and manage onsite merchandising and deal hunting from the sellers
The key account sellers' overall store commercial operation quality control, mainly including the logistic performance, business risk control, buyer experience maintains
The key account sellers' refinement operation quality management, including top item hunting from China Supply Chain and incubation, store/product page decoration & content quality, and seller tools authorization & adoption quality monitor/control
Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
Assist Manager/Director on relative works.
China and international new key account seller BD and incubation; Marketing & onsite management: working closely with cross-functional teams including traffic and marketing teams to plan for campaigns as per the identified assortment and growth direction of the subcategory and manage onsite merchandising and deal hunting from the sellers
The key account sellers' overall store commercial operation quality control, mainly including the logistic performance, business risk control, buyer experience maintains
The key account sellers' refinement operation quality management, including top item hunting from China Supply Chain and incubation, store/product page decoration & content quality, and seller tools authorization & adoption quality monitor/control
Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
Assist Manager/Director on relative works.
1. Bachelor’s Degree or above
2. At least 3-5 years of ecommerce experience, business development, or market research
3. For category manager role, a solid team managememt experience (over 3 years) and leadership is a must
-Strong analytical skills with systematic and structured thinking Excellent negotiation and problem-solving skills
-Ability to work in a fast-paced and dynamic cross-functional environment
-Good verbal and written communication skills both Chinese and English (both are working languages)
2. At least 3-5 years of ecommerce experience, business development, or market research
3. For category manager role, a solid team managememt experience (over 3 years) and leadership is a must
-Strong analytical skills with systematic and structured thinking Excellent negotiation and problem-solving skills
-Ability to work in a fast-paced and dynamic cross-functional environment
-Good verbal and written communication skills both Chinese and English (both are working languages)
© 2025 Lazada Group.
Senior Associate-Route
Department:
Location:
Department: Supply Chain & Logistics
Location: Philippines
Note: P32 or higher.
RESPONSIBILITIES
• Lead collaborative planning across First Mile functions to ensure optimal route design, capacity build-up, and efficient end-to-end processes. Integrate reliable capacity planning with historical data to achieve the right balance between cost efficiency (resource productivity) and service excellence (lead time).
• Manage Pick-up Planning (BAU and Campaign): Oversee daily and weekly seller and station pick-up planning, ensuring optimal vehicle productivity, utilization, and a seamless seller experience.
• Drive Route Design and Optimization: Maintain overall route plan by maximizing efficiency, minimizing resource wastage (fleet, mileage, man-hours), and eliminating overlap of routes covering the same merchant.
• Develop a Data-Driven Operations Planning Framework: Build both tactical (long-range) and operational (weekly-to-daily) planning layers to enable integrated and data-centric First Mile operations.
• Deliver Accurate Volume Forecasting: Provide daily, weekly, and monthly volume predictions that determine vehicle capacity requirements, including vehicle allocation, unloading plans, and arrival schedules at sortation centers.
• Monitor Forecast Accuracy and Operational Efficiency: Track volume injection forecasts and manage deviation margins to achieve vehicle productivity, utilization, and pick-up performance targets.
• Collaborate with Central Planning and Support Teams: Work closely with regional and PH planning groups to align capacity, improve accuracy, and ensure smooth execution of First Mile operations.
• Perform Data Analysis and Performance Reviews: Interpret complex datasets to identify cost and performance gaps, recommend actionable improvements, and support decision-making for both local and regional teams.
• Identify and Resolve Operational Gaps: Partner with Route Ops and DOP Ops to diagnose issues, drive corrective actions, and ensure process compliance.
• Develop and Maintain Dashboards: Create and sustain internal First Mile dashboards for performance tracking and reporting.
• Maintain LEX First Mile Configuration Systems (LOP/LNP/Galaxy): Oversee seller mapping, review and approve seller information updates (3PL assignments, address or shipment type changes).
• Support System Enhancements and Cost Optimization Initiatives: Participate in improvement projects and system developments that enhance efficiency and reduce operational costs.
RESPONSIBILITIES
• Lead collaborative planning across First Mile functions to ensure optimal route design, capacity build-up, and efficient end-to-end processes. Integrate reliable capacity planning with historical data to achieve the right balance between cost efficiency (resource productivity) and service excellence (lead time).
• Manage Pick-up Planning (BAU and Campaign): Oversee daily and weekly seller and station pick-up planning, ensuring optimal vehicle productivity, utilization, and a seamless seller experience.
• Drive Route Design and Optimization: Maintain overall route plan by maximizing efficiency, minimizing resource wastage (fleet, mileage, man-hours), and eliminating overlap of routes covering the same merchant.
• Develop a Data-Driven Operations Planning Framework: Build both tactical (long-range) and operational (weekly-to-daily) planning layers to enable integrated and data-centric First Mile operations.
• Deliver Accurate Volume Forecasting: Provide daily, weekly, and monthly volume predictions that determine vehicle capacity requirements, including vehicle allocation, unloading plans, and arrival schedules at sortation centers.
• Monitor Forecast Accuracy and Operational Efficiency: Track volume injection forecasts and manage deviation margins to achieve vehicle productivity, utilization, and pick-up performance targets.
• Collaborate with Central Planning and Support Teams: Work closely with regional and PH planning groups to align capacity, improve accuracy, and ensure smooth execution of First Mile operations.
• Perform Data Analysis and Performance Reviews: Interpret complex datasets to identify cost and performance gaps, recommend actionable improvements, and support decision-making for both local and regional teams.
• Identify and Resolve Operational Gaps: Partner with Route Ops and DOP Ops to diagnose issues, drive corrective actions, and ensure process compliance.
• Develop and Maintain Dashboards: Create and sustain internal First Mile dashboards for performance tracking and reporting.
• Maintain LEX First Mile Configuration Systems (LOP/LNP/Galaxy): Oversee seller mapping, review and approve seller information updates (3PL assignments, address or shipment type changes).
• Support System Enhancements and Cost Optimization Initiatives: Participate in improvement projects and system developments that enhance efficiency and reduce operational costs.
1、Bachelor's degree in Supply Chain Management, Logistics, or a related field.
2、More than 5 years of experience in network planning, preferably in a fast-paced e-commerce environment.
3、Solid understanding of transportation management, warehouse operations, and supply chain optimization techniques.
4、Proven leadership skills, with experience managing a team and driving performance in a dynamic environment.
5、Strong analytical skills, with the ability to interpret data and make strategic decisions based on insights (with expertise in Excel, data visualization, Google Maps, and other statistical tools)
6、Effective communicator with the ability to collaborate across departments and influence stakeholders at all levels. 7、Familiarity with the Philippines logistics landscape and regulatory requirements is a plus.
Note: This position is based in Manila, Philippines, and is part of the LAZADA team. The successful candidate will be expected to demonstrate a strong commitment to driving operational excellence within the First Mile network.
2、More than 5 years of experience in network planning, preferably in a fast-paced e-commerce environment.
3、Solid understanding of transportation management, warehouse operations, and supply chain optimization techniques.
4、Proven leadership skills, with experience managing a team and driving performance in a dynamic environment.
5、Strong analytical skills, with the ability to interpret data and make strategic decisions based on insights (with expertise in Excel, data visualization, Google Maps, and other statistical tools)
6、Effective communicator with the ability to collaborate across departments and influence stakeholders at all levels. 7、Familiarity with the Philippines logistics landscape and regulatory requirements is a plus.
Note: This position is based in Manila, Philippines, and is part of the LAZADA team. The successful candidate will be expected to demonstrate a strong commitment to driving operational excellence within the First Mile network.
© 2025 Lazada Group.
Key Account Management-FMCG KA - Pet Supplies
Department:
Location:
Department: Commercial
Location: Thailand
1、Manage and develop a portfolio of key accounts within the mass segment, focusing on FCMG
2、Establish and maintain strong relationships with decision-makers at various levels within the client organizations to drive sales growth and ensure customer satisfaction.
3、Create and implement strategic account plans to penetrate new markets, increase market share, and achieve sales targets.
4、Collaborate with cross-functional teams, including product development, supply chain, and marketing to align on product launches, promotions, and customer-specific initiatives.
5、Conduct regular business reviews with clients to analyze sales performance, identify opportunities, and address potential issues.
6、Negotiate contracts and agreements, ensuring competitive pricing, terms, and conditions that align with company objectives.
7、Monitor industry trends, competitors, and market conditions to inform sales strategies and adapt to changing customer needs.
2、Establish and maintain strong relationships with decision-makers at various levels within the client organizations to drive sales growth and ensure customer satisfaction.
3、Create and implement strategic account plans to penetrate new markets, increase market share, and achieve sales targets.
4、Collaborate with cross-functional teams, including product development, supply chain, and marketing to align on product launches, promotions, and customer-specific initiatives.
5、Conduct regular business reviews with clients to analyze sales performance, identify opportunities, and address potential issues.
6、Negotiate contracts and agreements, ensuring competitive pricing, terms, and conditions that align with company objectives.
7、Monitor industry trends, competitors, and market conditions to inform sales strategies and adapt to changing customer needs.
1、Bachelor's degree in Business, Marketing, or a related field.
2、Minimum of 3-4 years+ of experience in key account management, preferably in the FCMG sector.
3、Strong understanding of the mass segment and FCMG market dynamics, with the ability to identify and capitalize on new business opportunities.
4、Excellent interpersonal and communication skills, capable of building and maintaining strong relationships with clients and internal stakeholders.
5、Effective negotiation and problem-solving skills, with the ability to influence and drive decisions at all levels.
6、Self-motivated with a results-driven mindset, able to work independently and manage multiple tasks in a fast-paced environment.
2、Minimum of 3-4 years+ of experience in key account management, preferably in the FCMG sector.
3、Strong understanding of the mass segment and FCMG market dynamics, with the ability to identify and capitalize on new business opportunities.
4、Excellent interpersonal and communication skills, capable of building and maintaining strong relationships with clients and internal stakeholders.
5、Effective negotiation and problem-solving skills, with the ability to influence and drive decisions at all levels.
6、Self-motivated with a results-driven mindset, able to work independently and manage multiple tasks in a fast-paced environment.
© 2025 Lazada Group.
Manage, Operation Performance-Sortation
Department:
Location:
Department: Supply Chain & Logistics
Location: Thailand
Team and Role Introduction:
Perform Day-to-Day daily report to support operations, assisting and supporting Snr. Manager/SVP in Site management Reports Directly to Snr Manager
Responsibilities:
- Develop daily, weekly and monthly report & dashboard for monitoring Operation performance.
- Collaborate with Operation team to improvement performance to achieve their target SDPU, CPP, Productivity, Lead time and mis-sort mis-scan performance
- Prepare data for operation team to investigate operation improvement (FM, LHS, Sort, Return) follow through Bi Weekly meeting agenda.
- Analyze problems and determines root causes for operation issues.
- Resource planning for Sortation manpower according to productivity target.
- Monitor unusual order and work with reprocess team to screen out and collaborate with Platform Log team.
- P&L management
Perform Day-to-Day daily report to support operations, assisting and supporting Snr. Manager/SVP in Site management Reports Directly to Snr Manager
Responsibilities:
- Develop daily, weekly and monthly report & dashboard for monitoring Operation performance.
- Collaborate with Operation team to improvement performance to achieve their target SDPU, CPP, Productivity, Lead time and mis-sort mis-scan performance
- Prepare data for operation team to investigate operation improvement (FM, LHS, Sort, Return) follow through Bi Weekly meeting agenda.
- Analyze problems and determines root causes for operation issues.
- Resource planning for Sortation manpower according to productivity target.
- Monitor unusual order and work with reprocess team to screen out and collaborate with Platform Log team.
- P&L management
- Computer literacy (Microsoft Office) with advance skills in Excel.
- Bachelor degree or Master Degree in Warehouse, Logistics and Supply Chain, MBA, or related field
- Minimum 2-3 years’ experience as a Analyst or other similar experience for Logistics operation & Management' role.
- Experience the in areas such as Warehouse management
- Good communication skills.
- Experience in eCom Sortation business & 3PL operation solution are highly preferred.
- Excellent in Excel.
- Good command in English & Presentation Skill.
- Bachelor degree or Master Degree in Warehouse, Logistics and Supply Chain, MBA, or related field
- Minimum 2-3 years’ experience as a Analyst or other similar experience for Logistics operation & Management' role.
- Experience the in areas such as Warehouse management
- Good communication skills.
- Experience in eCom Sortation business & 3PL operation solution are highly preferred.
- Excellent in Excel.
- Good command in English & Presentation Skill.
© 2025 Lazada Group.
HSE Supervisor-HSSE
Department:
Location:
Department: Administration
Location: Philippines
2.1 Help to Implement and maintain the HSE management system under group certification of ISO 45001 and ISO 14001.
2.2 Help to manage warehouse fulfilment/logistics activities comply with all local regulations, Lazada and international standards requirements.
2.3 Help to prepare the HSE performance reports and identify the opportunities for improvement
2.4 Support and conduct Risk Assessments for the Warehouse/Sort/Hub sites in the country.
2.5 Participate in the internal ISO audits to identify the non-conformities and follow up with the corrective actions.
2.6 Responsible for managing HSE for contractors to ensure all the contract jobs are conducted safely in the Warehouse/Sort/Hub premises.
2.7 Help to drive preparedness in addressing emergencies, and ensure that appropriate corrective measures are taken promptly in response to any accident or near-miss.
2.8 Help to prepare the HSE incident reports and carry out investigations into accidents, ill health, dangerous occurrences and near miss incidents and ensure that appropriate reporting action is taken.
2.9 Help develop programs and training to educate, train and motivate employees to be aware of HSE aspects and impacts in order to conduct activities with minimal risk.
2.10 Help to share and implement the best HSE practices and support initiatives from regional and promote its application, consistently, across all the warehouses
2.11 Monitor and ensure compliance with the requirements specified by the DENR/EMB (PD 1586, RA 6969, RA 8749, RA 9003, RA 9275), their respective implementing rules and regulations, and other pertinent rules and regulations.
2.2 Help to manage warehouse fulfilment/logistics activities comply with all local regulations, Lazada and international standards requirements.
2.3 Help to prepare the HSE performance reports and identify the opportunities for improvement
2.4 Support and conduct Risk Assessments for the Warehouse/Sort/Hub sites in the country.
2.5 Participate in the internal ISO audits to identify the non-conformities and follow up with the corrective actions.
2.6 Responsible for managing HSE for contractors to ensure all the contract jobs are conducted safely in the Warehouse/Sort/Hub premises.
2.7 Help to drive preparedness in addressing emergencies, and ensure that appropriate corrective measures are taken promptly in response to any accident or near-miss.
2.8 Help to prepare the HSE incident reports and carry out investigations into accidents, ill health, dangerous occurrences and near miss incidents and ensure that appropriate reporting action is taken.
2.9 Help develop programs and training to educate, train and motivate employees to be aware of HSE aspects and impacts in order to conduct activities with minimal risk.
2.10 Help to share and implement the best HSE practices and support initiatives from regional and promote its application, consistently, across all the warehouses
2.11 Monitor and ensure compliance with the requirements specified by the DENR/EMB (PD 1586, RA 6969, RA 8749, RA 9003, RA 9275), their respective implementing rules and regulations, and other pertinent rules and regulations.
HSE Supervisor is responsible to work with respective functional stakeholders to upkeep the workplace health, safety and environmental standards with the aim of zero incidents/accidents including the protection of the environment across the operations in the Site/s.
Create leadership culture in HSSE department to drive the desired service & growth. Planning, reporting, optimizing, and ensuring compliance.
MINIMUM REQUIREMENTS
1 Certified/Qualified Safety Officer 2 (BOSH Training,8 Hour Mandatory OSH Training, LCM Training)
2 Certified Pollution Control Officer
3 Relevant graduate qualifications with minimum 2-3 years of experience in HSE controls
4 Good written and verbal communication skills, people skills, and an ability to work under pressure within deadlines as required
5 Have a sense of urgency, proactiveness and good problem-solving skills to provide quick and efficient responses to near misses, accidents and emergencies.
6 Experienced of ISO 14001 and ISO 45001 in warehousing and/or logistics is an advantage
Create leadership culture in HSSE department to drive the desired service & growth. Planning, reporting, optimizing, and ensuring compliance.
MINIMUM REQUIREMENTS
1 Certified/Qualified Safety Officer 2 (BOSH Training,8 Hour Mandatory OSH Training, LCM Training)
2 Certified Pollution Control Officer
3 Relevant graduate qualifications with minimum 2-3 years of experience in HSE controls
4 Good written and verbal communication skills, people skills, and an ability to work under pressure within deadlines as required
5 Have a sense of urgency, proactiveness and good problem-solving skills to provide quick and efficient responses to near misses, accidents and emergencies.
6 Experienced of ISO 14001 and ISO 45001 in warehousing and/or logistics is an advantage
© 2025 Lazada Group.
电商B端商家商品基础产品经理-杭州
Department:
Location:
Department: Technology
Location: China
1. 商品基础体系设计:主导商品类目树、属性库、标准化模板等基础架构的规划与迭代,确保其可扩展并适配东南亚多国市场的差异化需求(如语言、合规性、消费习惯)。
2. 数据驱动与AI应用:构建商品数据质量监控与优化机制,探索AI技术在商品信息自动化填充、智能审核、知识图谱构建等场景的落地,提升运营效率与用户体验。
3. 卖家端工具与流程优化:负责卖家商品发布、管理平台的产品设计,简化操作流程,通过卖家反馈和数据分析持续提升工具易用性与效率。
4. 跨团队协同推进:紧密协同业务运营、技术、算法、设计等团队,明确产品需求并推动项目落地,确保商品策略与平台整体目标对齐。
5. 全生命周期管理:跟踪产品上线后数据(如商品信息完备率、搜索转化率),基于用户反馈和市场趋势持续迭代优化。
2. 数据驱动与AI应用:构建商品数据质量监控与优化机制,探索AI技术在商品信息自动化填充、智能审核、知识图谱构建等场景的落地,提升运营效率与用户体验。
3. 卖家端工具与流程优化:负责卖家商品发布、管理平台的产品设计,简化操作流程,通过卖家反馈和数据分析持续提升工具易用性与效率。
4. 跨团队协同推进:紧密协同业务运营、技术、算法、设计等团队,明确产品需求并推动项目落地,确保商品策略与平台整体目标对齐。
5. 全生命周期管理:跟踪产品上线后数据(如商品信息完备率、搜索转化率),基于用户反馈和市场趋势持续迭代优化。
1. 本科及以上学历,5年以上电商或互联网行业产品经理经验,有商品域(如类目管理、商品信息库、卖家平台)或AI产品实战经验者优先。
2. 商品业务理解:熟悉电商商品链路,包括SPU/SKU模型、库存管理、供应链协同等,能结合东南亚市场特点(如跨境商品合规、多语言适配)制定产品方案。
3. AI技术应用能力:了解大模型、机器学习、自然语言处理、图像识别等AI技术原理与边界,能将其与商品场景结合(如智能标题生成、属性自动提取),并有实际落地案例者优先。
4. 数据与工具能力:具备强数据分析能力,熟练使用SQL、Excel等工具进行数据验证;掌握Axure、Xmind等产品设计工具,能输出清晰的产品需求文档。
加分项:
1. 有东南亚或跨文化电商产品经验,熟悉Lazada平台者更佳。
2. 具备跨部门协作和项目管理能力,能适应多任务并行的高效工作环境。
3. 对用户体验有敏锐洞察,能通过用户调研、A/B测试等方法驱动产品决策。
个人素质:
结果导向,具备创新思维和强自驱力,能适应跨境电商的快节奏变化,擅长在复杂业务中推动问题解决
2. 商品业务理解:熟悉电商商品链路,包括SPU/SKU模型、库存管理、供应链协同等,能结合东南亚市场特点(如跨境商品合规、多语言适配)制定产品方案。
3. AI技术应用能力:了解大模型、机器学习、自然语言处理、图像识别等AI技术原理与边界,能将其与商品场景结合(如智能标题生成、属性自动提取),并有实际落地案例者优先。
4. 数据与工具能力:具备强数据分析能力,熟练使用SQL、Excel等工具进行数据验证;掌握Axure、Xmind等产品设计工具,能输出清晰的产品需求文档。
加分项:
1. 有东南亚或跨文化电商产品经验,熟悉Lazada平台者更佳。
2. 具备跨部门协作和项目管理能力,能适应多任务并行的高效工作环境。
3. 对用户体验有敏锐洞察,能通过用户调研、A/B测试等方法驱动产品决策。
个人素质:
结果导向,具备创新思维和强自驱力,能适应跨境电商的快节奏变化,擅长在复杂业务中推动问题解决
© 2025 Lazada Group.
Tax Manager-Singapore
Department:
Location:
Department: Finance/Legal
Location: Singapore
• Manage and support tax compliance and advisory for the South East Asia (SEA) business, in aspects of corporate income tax, indirect taxes (e.g. Goods and Services Tax; Value Added Tax; Sales and Services Tax; withholding tax, etc) and transfer pricing
• Develop and maintain a deep understanding of Lazada's business operations to identify tax implications and provide strategic tax planning advice
• Collaborate with cross-functional teams, including finance, legal, and operations, to ensure tax considerations are integrated into business decisions.
• Manage tax audits and conduct assessments, working closely with external advisors and tax authorities to resolve any inquiries or disputes
• Manage and ensure compliance with tax regulations in Singapore, ensuring timely and accurate filing of tax returns and reports
• Stay updated on changes in tax laws and regulations, providing guidance on potential impacts to the company and recommending appropriate actions
• Continuously improve company financial systems, processes and productivity, supporting tax compliance project initiatives, contributing significantly to the change and improvement
• Develop and maintain a deep understanding of Lazada's business operations to identify tax implications and provide strategic tax planning advice
• Collaborate with cross-functional teams, including finance, legal, and operations, to ensure tax considerations are integrated into business decisions.
• Manage tax audits and conduct assessments, working closely with external advisors and tax authorities to resolve any inquiries or disputes
• Manage and ensure compliance with tax regulations in Singapore, ensuring timely and accurate filing of tax returns and reports
• Stay updated on changes in tax laws and regulations, providing guidance on potential impacts to the company and recommending appropriate actions
• Continuously improve company financial systems, processes and productivity, supporting tax compliance project initiatives, contributing significantly to the change and improvement
- Bachelor's degree in Accounting, Finance, or a related field, with a focus on taxation.
- Above 5 years of experience in tax compliance and planning, preferably in the e-commerce or technology industry.
- In-depth knowledge of Singapore tax laws and regulations, with a strong understanding of e-commerce tax implications.
- Proven ability to work effectively in a fast-paced environment, managing multiple tasks and meeting tight deadlines.
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
- Strong analytical skills and attention to detail, with the ability to interpret complex tax regulations and apply them practically.
- Fluent in English, with proficiency in additional languages relevant to the Southeast Asian market being a plus.
- Above 5 years of experience in tax compliance and planning, preferably in the e-commerce or technology industry.
- In-depth knowledge of Singapore tax laws and regulations, with a strong understanding of e-commerce tax implications.
- Proven ability to work effectively in a fast-paced environment, managing multiple tasks and meeting tight deadlines.
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
- Strong analytical skills and attention to detail, with the ability to interpret complex tax regulations and apply them practically.
- Fluent in English, with proficiency in additional languages relevant to the Southeast Asian market being a plus.
© 2025 Lazada Group.
Manager/ Senior Manager, Regional Strategy & Planning - Marketing Solution-Bangkok
Department:
Location:
Department: Commercial
Location: Thailand
Lazada Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We are looking for curious, ambitious talents who act as a bridge between the technical and commercial sides of the business, and use data to drive our business toward our strategic goals. If you enjoy a good challenge, love to find new ways of interpreting data and use data to drive business decisions, then you're a perfect fit.
Role Introduction:
Looking for an exciting leadership opportunity in the dynamic world of e-commerce? Join us as a strategy and insight manager/senior manager at Regional Marketing Solutions, where you'll play a key role in leading key projects and initiatives to support growth of Lazada Marketing Solutions.
Responsibilities:
● Lead key projects/initiatives end to end: setup key SOP, own & track performance of the projects
● Design key processes and cadence and key performance metrics to ensure project success
● Work effectively with regional, local and cross functional teams to ensure project success
● Present key insights reports and performance monitoring dashboards to share key business summary and analysis with senior managements
● Initiate ad-hoc analysis to address specific business/product/project performance and issues, and produce analysis report to senior management/business stakeholders
Role Introduction:
Looking for an exciting leadership opportunity in the dynamic world of e-commerce? Join us as a strategy and insight manager/senior manager at Regional Marketing Solutions, where you'll play a key role in leading key projects and initiatives to support growth of Lazada Marketing Solutions.
Responsibilities:
● Lead key projects/initiatives end to end: setup key SOP, own & track performance of the projects
● Design key processes and cadence and key performance metrics to ensure project success
● Work effectively with regional, local and cross functional teams to ensure project success
● Present key insights reports and performance monitoring dashboards to share key business summary and analysis with senior managements
● Initiate ad-hoc analysis to address specific business/product/project performance and issues, and produce analysis report to senior management/business stakeholders
Job Requirement
● Bachelor of Science in Statistics, or business administration, or engineering, or Economics
● 6-9 years of experience in project management, performance management, or data analysis & insights.
● Experience in business, strategy/consulting, platform operation, Sales strategy/operation would be an advantage
● Proficient in analytical and statistical analysis skills
● Deep understanding in digital marketing/online media or commercial business. Experience in ecommerce platforms is a plus.
● Strong communication skills and ability to deliver complex analysis to business operation teams
● Strong business acumen with analytical skill to deep dive business performance and provide actionable insights.
● Experienced project management and stakeholder management skills
● Willingness to learn and use new business intelligence tools (i.e. Alibaba's platforms)
● Familiarity with Data tools and languages, with SQL and Excel are a must
● Ability to prioritize multiple tasks and navigate independently in ambiguity
● Bachelor of Science in Statistics, or business administration, or engineering, or Economics
● 6-9 years of experience in project management, performance management, or data analysis & insights.
● Experience in business, strategy/consulting, platform operation, Sales strategy/operation would be an advantage
● Proficient in analytical and statistical analysis skills
● Deep understanding in digital marketing/online media or commercial business. Experience in ecommerce platforms is a plus.
● Strong communication skills and ability to deliver complex analysis to business operation teams
● Strong business acumen with analytical skill to deep dive business performance and provide actionable insights.
● Experienced project management and stakeholder management skills
● Willingness to learn and use new business intelligence tools (i.e. Alibaba's platforms)
● Familiarity with Data tools and languages, with SQL and Excel are a must
● Ability to prioritize multiple tasks and navigate independently in ambiguity
© 2025 Lazada Group.
Account Growth Manager-BD & Incubation
Department:
Location:
Department: Commercial
Location: Malaysia
We are looking for an entrepreneurial and driven candidate for the role – Account Growth Manager to drive the performance of targeted sellers. You will ensure our sellers are equipped with the available seller tools, promotions, and strategies to maximize their business on the platform, while maintaining the platform’s customer service standards and policies. You are expected to work closely with relevant internal teams to support and execute the growth strategy of sellers on Lazada.
- Build and manage relationships with our sellers to negotiate promotions, marketing spends, selling strategies, and more, to achieve commercial and operational excellence, and ultimately help them grow their business.
-Ensure Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
- Support the execution of growth strategies and frameworks cross-functionally with internal teams. E.g. Proactively seek out opportunities to boost our sellers’ visibility and performance through implementing campaigns and traffic initiatives.
- Ensure our sellers achieve the required service standards as defined by the platform guidelines and policies.
- Other adhoc responsibilities and tasks disseminated by internal stakeholders.
- Build and manage relationships with our sellers to negotiate promotions, marketing spends, selling strategies, and more, to achieve commercial and operational excellence, and ultimately help them grow their business.
-Ensure Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
- Support the execution of growth strategies and frameworks cross-functionally with internal teams. E.g. Proactively seek out opportunities to boost our sellers’ visibility and performance through implementing campaigns and traffic initiatives.
- Ensure our sellers achieve the required service standards as defined by the platform guidelines and policies.
- Other adhoc responsibilities and tasks disseminated by internal stakeholders.
The ideal candidate has demonstrated business judgment with a desire to actively manage and grow your own business. You must be a team player and demonstrate a passion for working cross-functionally to achieve own and team KPIs. You must be self-motivated and able to quickly dive deep into data to determine root causes of problems and implement scalable solutions. You will have a strong interest in eCommerce and sales, with a desire to actively manage and grow your portfolio. You have a strong work ethic, excellent communication skills coupled with a mastery of office and data analytics.
- Bachelor's degree or above in Marketing, Business, or related fields.
- Strong analytical skills, proficiency with Microsoft Excel (Pivot Table & vLookup) and Microsoft PowerPoint with good sensitivity to data
- Minimum of 1 to 3 year(s) of working experience in the related fields relating to account management, or customer service, ideally in e-commerce industry. Fresh graduates with relevant internship experience in eCommerce are highly encouraged to apply.
- Outstanding communication and negotiation skills, capable of influencing and persuading key decision-makers, and the ability to interact with a broad set of businesses and stakeholders. Comfortably and effectively present over the phone, virtually through video calls or face-to-face in person.
- Tenacity to develop ideas and problem-solve independently, and creatively, and thrive in a fast-paced start-up environment. Ability to manage and lead projects will be a plus.
- Familiarity with the e-commerce market, in-depth understanding of the Lazada platform, and a good sense of market insights.
- A good team player with a strong sense of ownership and accountability, and a high personal standard for the quality of execution will be ideal.
- Excellent verbal and written communication in English.
- Bachelor's degree or above in Marketing, Business, or related fields.
- Strong analytical skills, proficiency with Microsoft Excel (Pivot Table & vLookup) and Microsoft PowerPoint with good sensitivity to data
- Minimum of 1 to 3 year(s) of working experience in the related fields relating to account management, or customer service, ideally in e-commerce industry. Fresh graduates with relevant internship experience in eCommerce are highly encouraged to apply.
- Outstanding communication and negotiation skills, capable of influencing and persuading key decision-makers, and the ability to interact with a broad set of businesses and stakeholders. Comfortably and effectively present over the phone, virtually through video calls or face-to-face in person.
- Tenacity to develop ideas and problem-solve independently, and creatively, and thrive in a fast-paced start-up environment. Ability to manage and lead projects will be a plus.
- Familiarity with the e-commerce market, in-depth understanding of the Lazada platform, and a good sense of market insights.
- A good team player with a strong sense of ownership and accountability, and a high personal standard for the quality of execution will be ideal.
- Excellent verbal and written communication in English.
© 2025 Lazada Group.
Senior Manager, Strategic Brand Partnership (Marketing Solutions Lead)-Jakarta
Department:
Location:
Department: Commercial
Location: Indonesia
-Understanding the brands’ marketing objectives, pain points, and opportunities.
-Drive revenue growth performance through account management operations, owned initiatives and stakeholders performance steering
-Lead project management initiatives, including designing work process/ related materials, prioritizing tasks, and managing internal/ external teams to various deliverables through collaboration with other departments
-Working closely with Category leaderships to support the brands in adopting and maximizing the Lazada Sponsored Solutions' potential in achieving their business objectives.
-Monitoring the marketing performance and providing actionable insights for brands to effectively utilize their marketing spend.
-Build relationships to plan future direction to increase traffic and sales with Sponsored Solutions
-Drive revenue growth performance through account management operations, owned initiatives and stakeholders performance steering
-Lead project management initiatives, including designing work process/ related materials, prioritizing tasks, and managing internal/ external teams to various deliverables through collaboration with other departments
-Working closely with Category leaderships to support the brands in adopting and maximizing the Lazada Sponsored Solutions' potential in achieving their business objectives.
-Monitoring the marketing performance and providing actionable insights for brands to effectively utilize their marketing spend.
-Build relationships to plan future direction to increase traffic and sales with Sponsored Solutions
-Fluent English Speaking
-[7-8+ years] working experience in key account management or relationship management role. Prior experience in Project Management / Business Development / e-Commerce / Account management
-Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity.
-Adept with numbers and able to spot actionable insights through data and analytics. Ability to run basic analytics using Microsoft Excel and story-lining business proposals using Microsoft PowerPoint
-Excellent communication, negotiation, and relationship management skills.
-Excellent written and verbal communication skills
-Strong analytical and problem-solving skills
-Good leadership skills with ability to work independently and initiate projects/ solutions
-Good team player, positive attitude and eager to learn
-[7-8+ years] working experience in key account management or relationship management role. Prior experience in Project Management / Business Development / e-Commerce / Account management
-Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity.
-Adept with numbers and able to spot actionable insights through data and analytics. Ability to run basic analytics using Microsoft Excel and story-lining business proposals using Microsoft PowerPoint
-Excellent communication, negotiation, and relationship management skills.
-Excellent written and verbal communication skills
-Strong analytical and problem-solving skills
-Good leadership skills with ability to work independently and initiate projects/ solutions
-Good team player, positive attitude and eager to learn
© 2025 Lazada Group.