DE LA WARR PAVILION CHARITABLE TRUST

CAPITAL PROJECT

COMMUNICATIONS MANAGER

Reports to:

             Head of Marketing

Department:

             Communications

Location

De La Warr Pavilion

, Bexhill on Sea

Length of  contract

:          January 2026

–  March 2028  (fixed term)

Salary :

Holidays:

Terms:

Introduction

£ 31,800 pa (pro rata)

14 days over 12 months
Holiday entitlement

 (April  –  March)  + Bank

Part - time,  24  hours per week
availability for
working.

occasional

 requires flexibility
evenings and weekend

and

The De La Warr Pavilion

 is about to embark on an exciting new stage of its story

 to

deliver the  An Icon For Everyone

 (Transforming Heritag

e )  C apital  P roject.

By revealing, valuing and sharing the architectural and social heritage of the

Pavilion we will ensure our place as a vibrant arts and cultural hub for the south

-

east and beyond. Owned, and well used, by local communities we will deliver

transformative exp

eriences that build community, creativity and skills and, in turn,

develop opportunity and growth for our region.

F ind out more here:

https://www.dlwp.com/our

- capital

- project/

The Role

The  De La Warr Pavilion is seeking a flexible, energetic and hard

- working  Capital

Project  Communications  Manager

to  join  our busy  communications team

. This role

will co - ordinate, create

, deliver  and report on

 public facing

c ommunications

specific to the De La Warr Pavilion Capital Project, liaising with our partner

s at

Rother District Council

, Heart of  Sidley  and  external and internal

stakeholders.

 This

post will also be responsible for delivering

 the communications for

 public - facing

Capital Project

fundraising campaigns.

Summary of Post:

Working as a key member of the Communications team, the

Capital Project

Communications  Manager

  wil l manage  and co - ordinate the delivery and

evaluation of

 the c ommunication

plan to support our Capital Project

 and include

updates on progress and timelines.

The role will

 also  market  our  fundraising

campaigns t

o  b uild public awareness, excitement, and support for the

capital

project .

Main Responsibilities

•  T o support the Director of External Relations and Head of Marketing

to

implement a Capital Project communications plan that aligns with DLWP’s
Business Plan 2025

–  28.
•  To co - ordinate  and deliver

 communication campaigns

 to grow, diversify and

engage audiences for DLWP’ s
excitement, and support for the project

.

 Capital Project

, buil ding public awareness,

•  To work with architects Howarth Tompkins on national PR campaigns

pertaining to the Capital Project.

•  To co - ordinate

local and regional PR and

communications in a timely way

between key partners Rother District Council, Heart of Sidley and other

external  a nd internal

stakeholders

•

Liaise with partners at Rother District Council

, Heart of Sidley and

other

funders  to secure approval for communications

•  O versee the evaluation and

 regular  reporting of the Capital Project

to Rother

District  Council.

•  Work  across the  DLWP  F undraising and

 Communications team

s  to  deliver

co - ordinated

fundraising  marketing

campaigns and associated messaging

.

Tasks

•  Manage the Capital Project communications in a timely and strategic way.
•  Co - ordinate the r

espond to any e

x ternal comm unication s, articles, news in

an agile  and strategic  way .

•  Be aware of and respect all
•  B e the point of contact for

C apital  P roject sensitivities and confidentialities

.

C apital  P roject  communications

 internally  at

DLWP (approved by the CEO) and

 externally with partners

 (approved by all

partners)

.

•  Co - ordinate and attend regular internal meetings for co

- ordination of

messaging, taking notes

.

•

•

Liaise with and nurture DLWPs relationship with Rother District Council

(RDC), co - ordinating with them on key communications output.

Liaise with local

stakeholder

 groups and

local  press maintaining good

relationships.

•  T o create  and co - ordinate  engaging
Capital Project communications plan

, thoughtful
, reflect ing  DLWP’s  values  and brand

 content  that  aligns with

the

guidelines.  This includes  web pages, blogs,

 presentations,

 e- mailouts ,

photography and videography

and design

asset s . Content  will  be used on

website,  e- communication, social media and print

 and  will  sit in with the

wider  DLWP  communications

schedule.

•  Ensure all communications
•  PR  -  working  with  DLWP’s  Head of Marketing and Head of Development,

 are  access - friendly  and inclusive.

and

Rother District Council’s Press Office,
 in alignment with
timely coverage

write  press releases

and generate

the  C apital  P roject comms plan and

fundraising
•  Fundraising
Fundraising

 plan.

 -  deliver internal and external communications for

DLWP

Capital Project  marketing campaigns.

•  Evaluation and reporting
the Capital Project

C omms campaign to RDC.

–  deliver the evaluation and monthly reporting of

Knowledge and Skills

•  At least 3 years’ experience in a similar
preferably in the cultural sector.

press and communications role

,

 This is not an entry

- level position .

•  Experience in managing press, including local press

 on similar

large - scale or

cultural/ community

projects .

•  Experience in managing sensitive information and respecting

confidentialities
•  Experience and

.

Knowledge of how  to use  Adobe Creative Suite including

Photoshop, InDesign,
•  Experience in using a
(DLWP uses Spektrix)

PowerPoint,  pdf .

CRM/ database for targeting audiences and reporting

.

•  Experience of creating email campaigns (DLWP uses Dotmailer)
•  Experience in managing a Word Press
•  Knowledge of
insights tool

  Instagram, Facebook, Twitter, Tik Tok

- based CMS

s .

.

.

, LinkedIn  and their

•  Knowledge of how to use Google Analytics
•  Basic knowledge of Microsoft Excel
.
•  Knowledge and understanding of the Pavilion

.

and its work

.

, its impact, its communities

•  Be a problem solver, be able to work in an agile way and be resourceful with

limited budgets

.

•  Understanding the fundamentals of GDPR and data protection.

Personal Characteristics

 to different audiences

 in a clear and concise way

Is a problem solver and will self

•  Communicates
•  Takes an active interest in culture, Bexhill and the wider region
•  Understands the impact of the Pavilion on its communities
•  Discreet as to the timely release of confidential information
•
- learn to improve skills
•  Brings enthusiasm and energy to the organisation
•  Has a collaborative approach and works well as part of a small team
•
•
•

Is flexible and agile in their approach and a hard worker

Is thorough, with excellent attention to detail

Is super - organised with their own time

.

.

.

.

.

.

.

.

.

.

NOTES

The minimum working week for the post is

24  hours . However, due to the nature of

the work, actual working hours may exceed this total and will involve some evening

and weekend work.

The post is  mainly  based at the Pavilion.

The job description is current at

 October  2025 . It outlines the main duties of the

position and is designed for the benefit of both the post holder and the organisation

in understanding the prime functions of the post. It should not be regarded as

exclusive or exhaustive. The responsibilities of the p

ostholder may well change from

time to time. Management has the right to vary the responsibilities and duties after

consultation with you.

STAFF BENEFITS

•  Employer contributions to The People’s Pension
•  Free access to Employee Assistance Programme, Health Assured
•  Discounts in DLWP Café Bar and shop

 + staff lunch at special price

DIVERSITY, EQUALITY & INCLUSION

At the De La Warr Pavilion, we are committed to building a diverse and inclusive

community that reflects the diversity of our society as fully as possible.  A

community of staff, residents and audiences where everyone feels valued, where

their contribution

 matters and where they can reach their full potential, irrespective

of their background, identity or circumstances.

We are committed to ensuring we are hiring people that reflect the South East in its

broadest form and we are currently taking action to improve representation from

Black, Asian and ethnically diverse, LGBTQ+ and lower socio

- economic

communities and those

with a disability.

We welcome applications from the above under

- represented groups.

OUR VALUES

•  We believe in being bold and ambitious, growing and evolving to create

opportunities and inspire creativity.

•  We lead with honour and integrity, honest and open with ourselves and our

communities. We act professionally at all times.

•  We are inclusive accepting of differences and avoid making assumptions. We
actively listen to each other and our communities, treating each other with

respect and empathy.

•  We support each other with kindness, care and compassion to create a

healthy and happy community.

ABOUT THE DE LA WARR PAVILION

Please visit  https://www.dlwp.com/about

- us/   to find out more.

DATA AND INSIGHTS MANAGER

Reports to

Director of External Relations

Department

Organisation-wide

Length of Contract  18 months( fixed term)

Terms:

£40,000 p.a.

       23 days per annum+ Bank Holiday

              entitlement

       Full-time, 40 hours per week

Introduction

The De La Warr Pavilion (DLWP) is a unique Grade 1-

listed 1930s modernist building – a centre for arts and
culture, on the coast in Bexhill on Sea.

DLWP is about to embark on an exciting new stage of its

story to deliver the An Icon For Everyone (Transforming

Heritage) Capital Project.  By revealing, valuing and

sharing the architectural and social heritage of the

Pavilion we will ensure our place as a vibrant arts and

cultural hub for the south-east and beyond. Owned, and

well used, by local communities we will deliver

transformative experiences that build community,

creativity and skills and, in turn, develop opportunity and
growth for our region.

Find out more here: https://www.dlwp.com/our-capital-
project/

The Role

The De La Warr Pavilion is seeking an experienced

Data and Insights Manager to rationalise and optimise

DLWP's data for the purposes of audience growth and

income generation. The Manager will follow DLWP’s

Data and Insights Strategy (2025) and  implement the

Data and Insights Action Plan (2025) to meet clear
audience development and income- generating goals.

Working towards a overall target of an increase in

revenue by £452,500 over three years (2026/2029),
individual income stream targets include the following:

•

•

•

•

Increase Members and Patrons (including
secondary spend) by 18% by 2027/28

Increase donations over the counter, by phone
and web sales by 20% per year

Increase earned (commercial) income by 5% per
year by 2027/28

Increased Mailing list sign ups by 10% year on
year

The Manager will take the lead on the continued

development of DLWP's engagement with our CRM and

Box Office system Spektrix including rationalising the

database, training, new tools and integrations, share up-

to-date data trends and knowledge, and implement

greater engagement with Audience Finder

segmentation. DLWP uses the Current Data platforms :

Spektrix, website and social media analytics,

transactional platforms including Shopify and Bleep and

audience survey platforms Illuminate, Culture Counts
and Survey Monkey.

The Manager will take the lead on ensuring that DLWP

meets its data requirements for key core and project
funders.

MAIN RESPONSIBILITIES

•  Deliver the Data and Insights Action Plan to  grow

audiences, streamline the customer journey,

identify opportunities, grow income and support

organisational goals. These are responding to

targets and KPIs linked to the organisation
business plan (2025-28) and Capital Project.

The plan includes the following tasks:

•

Thorough cleansing of data on DLWP's Spektrix
system.

•  Work with each department to bridge gaps in data

knowledge and skills and optimise data collection.

Working across departments to join up and
streamline data collection.

•  Work across departments to help  devise new

approaches to improve the customer journey, to

grow visitor numbers, subscribers, engagement

and followers across all digital platforms,

including DLWP website, social media platforms
and emails.

•  Work with the Head of Marketing to help shape

marketing strategies that are informed by data

insights and lead on the strategic use of audience

segmentation and profiling in marketing

campaigns. This will include the optimisation of

emails via Dot Digital, focusing on customer

growth, retention and engagement through
targeted and creative content.

•  Work with the Head of Development to grow

income through members and donors utilising

Spektrix functionality, to help meet fundraising
targets

•  Work with the Box Office Manager to maximise

ticketing functionality and online sales

•  Work with the Development Team, Heads of

Programme  and key NLHF-funded Programme

and Evaluation Managers* to ensure that DLWP

meets its data requirements for key funders such

as  Rother District Council, Arts Council England,

National Lottery Heritage Fund, Esmee Fairbairn

Foundation and other key/project funders . *NLHF
funding pending

•

Investigate and integrate Al to support audience

segmentation, personalised communication, and
data-driven strategies.

•  Keep up to date with all data gathering and AI

tools

•  Work with the Executive assistant to create a

system to access data for all our reporting needs

•  Within a small operational budget, identify and

lead on the installation of tools that will make the

customer journey more profitable and the
gathering of data more efficient and sustainable.

•  Arrange training for departments to adopt best

practice for data gathering and management to
embed as part of their day to day operations.

•  Work closely with the Digital R&D Manager (not

currently under contract) to provide data insights

and historical data to best optimise the new

website design and build for audience access and
income generation.

•  Create quarterly reports for our Board of

Trustees, Senior Management Team and other
departments where appropriate.

PERSON SPECIFICATION

•  A strategic thinker
•  Expert knowledge and experience of working with

Spektrix

•

The ability to read, analyse and interpret data to
feed into organisational strategy

•  Experience with data analysis and visualisation

tools
•
Familiarity with survey tools as named above
•  Background in a cultural, heritage, or venue-

based organisation, focusing on audience
development and income generation.

•  Proven ability to optimise ticketing systems, CRM

platforms, and online sales to drive audience
engagement and revenue.

•  Awareness and understanding of Al tools and

their potential to improve data analysis, audience
insights, and operational efficiency.

•  Excellent verbal and written communication skills

to interpret data in an accessible way, both

internally and externally including easy-to-
understand reports and presentations
Forensic attention to detail

•
•  Collaborative and decisive team leader
•  Have a patient and collaborative approach to

working within teams.

ABOUT THE DE LA WARR PAVILION

www.dlwp.com

OUR VISION

To be a flagship centre for the arts and a vibrant cultural

hub for the south-east, owned by our communities and

known for our programme nationally and internationally.

Responding to our world class architecture and living

heritage, to allow greater access to cultural experiences,

and to ensure culture-led regeneration for the region into
the next decade and beyond.

OUR OBJECTIVES

•

To produce, present and promote a high-quality

programme of modern and contemporary work

that responds to the needs and aspirations of
both artists and audiences.

•  Enable artists of every culture and discipline to

create new work or present new experiences of

existing work within an environment committed to
excellence and best professional practice.
•  Work with audiences to engage them with the

Pavilion and our artistic programme, making it
relevant to them as a visitor or participant.
•  Conserve the Pavilion's fabric, its unique Grade I

listed architectural status and to promote it
through public and artistic programmes.
•  Maintain a viable, resilient and sustainable

business model, seeking to diversify income

streams by growing fundraising and commercial
activity.

•  Be a catalyst for the cultural, economic, tourism

and social regeneration of Bexhill and the
surrounding region.

NOTES

The minimum working week for this post is 40 hours per
week and is based at the De La Warr Pavilion.

The job description is current at November 2025. It

outlines the main duties of the position and is designed

for the benefit of both the post holder and the

organisation in understanding the prime functions of the

post. It should not be regarded as exclusive or

exhaustive. The responsibilities of the postholder may

well change from time to time. Management has the

right to vary the responsibilities and duties after
consultation with you.

STAFF BENEFITS

•  Employer contributions to The People's Pension

•

Free access to Employee Assistance
Programme, Health Assured

•  Discounts in DLWP Cafe Bar and shop+ staff

lunch at special price

DIVERSITY, EQUALITY & INCLUSION

At the De La Warr Pavilion, we are committed to building

a diverse and inclusive community that reflects the

diversity of our society as fully as possible. A community

of staff, residents and audiences where everyone feels

valued, where their contribution matters and where they

can reach their full potential, irrespective of their
background, identity or circumstances.

We are committed to ensuring we are hiring people that

reflect the South East in its broadest form and we are

currently taking action to improve representation from

Black, Asian and ethnically diverse, LGBTQ+ and lower
socio-economic communities and those with a disability.

OUR VALUES

•  We believe in being bold and ambitious, growing

and evolving to create opportunities and inspire
creativity.

•  We lead with honour and integrity, honest and

open with ourselves and our communities. We act
professionally at all times.

•  We are inclusive, accepting of differences and

avoid making assumptions. We actively listen to

each other and our communities, treating each
other with respect and empathy.

•  We support each other with kindness, care and

compassion to create a healthy and happy
community.

DATA AND INSIGHTS MANAGER

Reports to

Director of External Relations

Department

Organisation

- wide

Length of Contract  18 months( fixed term)

Terms:

£40,000 p.a.

23 days per annum+ Bank Holiday entitlement

 Full - time, 40 hours per week

Introduction

The De La Warr Pavilion (DLWP) is a unique Grade 1
–  a centre for arts and culture, on the coast in Bexhill on Sea.

-  listed 1930s modernist building

 (Transforming Heritage) Capital Project.

DLWP is about to embark on an exciting new stage of its story to deliver the
For Everyone
sharing the architectural and social heritage of the Pavilion we will ensure our place
as a vibrant arts and cultural hub for the south
used, by local communities we will deliver transformative exp
community, creativity and skills and, in turn, develop opportunity and growth for our
region.

- east and beyond. Owned, and well
eriences that build

 By revealing, valuing and

An Icon

Find out more here: https://www.dlwp.com/our

- capital

- project/

The Role

The De La Warr Pavilion is seeking an experienced Data and Insights Manager to
rationalise and optimise DLWP's data for the purposes of audience growth and

income generation. The Manager will follow DLWP’s Data and Insights Strategy
(2025) and  implement t
audience development and income

he Data and Insights Action Plan (2025) to meet clear

­ generating goals.

Working towards a
years  (2026/2029 ),  individual income stream targets include the following:

 target of an increase in revenue by £452,500 over three

overall

•

•

•
•

Increase Members and Patrons (including secondary spend) by 18% by
2027/28
Increase donations over the counter, by phone and web sales by 20% per
year
Increase earned (commercial) income by 5% per year by 2027/28
Increased Mailing list sign ups by 10% year on year

The Manager will take the lead on the continued development of DLWP's
engagement with our CRM and Box Office system Spektrix including rationalising
the database, training, new tools and integrations
and knowledge, and implement greater engagement with Audience Finder
segmentation.  DLWP uses the Current Data platforms : Spektrix, website and social
media analytics, transactional platforms including Shopify and Bleep and audience
survey platforms Illuminate, Culture Counts and Survey Monkey.

, share up - to - date data trends

The Manager will take the lead on ensuring that DLWP meets its data requirements
for key  core  and project funders

.

MAIN RESPONSIBILITIES

•

•
•

•

•

Deliver the Data and Insights Action Plan to  grow audiences, streamline
the customer journey, identify opportunities, grow income and support
organisational goals. These are responding to targets and KPIs linked to
the organisation business plan (2025

- 28)  and Capital Project.

The plan includes the following tasks:
Thorough cleansing of data on DLWP's Spektrix system.
Work with each department to bridge gaps in data knowledge and skills
and optimise data collection. Working across departments to join up and
streamline data collection.
Work across departments
customer journey, to grow visitor numbers, subscribers, engagement and
followers across all digital platforms, including DLWP website, social
media platforms and emails.
Work with the Head of Marketing to help shape marketing strategies that
are informed by data insights and lead on the strategic use of audience
segmentation and profiling in marketing campaigns. This will include the

 to  help  devise new approaches to improve the

-

d, Esmee

 *NLHF funding

optimisation of emails via Dot Digital, focusing on customer growth,
retention and engagement through targeted and creative content.
Work with the Head of Development to grow income through members
and donors utilising Spektrix functionality, to help meet fundraising
targets
Work with the Box Office Manager to maximise ticketing functionality and
online sales
Work with the Development Team, Heads of Programme  and key NLHF
funded Programme and Evaluation Managers* to ensure that DLWP
meets its data requirements for key funders such as  Rother District
Council, Arts Council England, National Lottery Heritage Fun
Fairbairn Foundation and other key/project funders .
pending
Investigate and integrate Al to support audience segmentation,
personalised communication, and data
Keep up to date with all data gathering and AI tools
Work with the Executive assistant to create a system to access data for
all our reporting needs
Within a small operational budget, identify and lead on the installation of
tools that will make the customer journey more profitable and the
gathering of data more efficient and sustainable.
Arrange training for departments to adopt best practice for data
gathering and management to embed as part of their day to day
operations.
Work closely with the Digital R&D Manager (not currently under contract)
to provide data insights and historical data to best optimise the new
website design and build for audience access and income generation.
Create quarterly reports for our Board of Trustees, Senior Management
Team and other departments where appropriate.

- driven strategies.

•

•

•

•

•
•

•

•

•

•

PERSON SPECIFICATION

•
•
•

•
•
•

•

A strategic thinker
Expert knowledge and experience of working with Spektrix
The ability to read, analyse and interpret data to feed into organisational
strategy
Experience with data analysis and visualisation tools
Familiarity with survey tools as named above
Background in a cultural, heritage, or venue
on audience development and income generation.
Proven ability to optimise ticketing systems, CRM platforms, and online
sales to drive audience engagement and revenue.

- based organisation, focusing

•

•

•
•
•

Awareness and understanding of Al tools and their potential to improve
data analysis, audience insights, and operational efficiency.
Excellent verbal and written communication skills to interpret data in an
accessible way, both internally and externally including easy
understand reports and presentations
Forensic attention to detail
Collaborative and decisive team leader
Have a patient and collaborative approach to working within teams.

- to -

ABOUT THE DE LA WARR PAVILION

www.dlwp.com

OUR VISION

To be a flagship centre for the arts and a vibrant cultural hub for the south
owned by our communities and known for our programme nationally and
internationally. Responding to our world class architecture and living heritage, to
allow greater access
for the region into the next decade and beyond.

 to cultural experiences, and to ensure culture

- east,

- led regeneration

OUR OBJECTIVES

•

•

•

•

•

•

- quality programme of modern

To produce, present and promote a high
and contemporary work that responds to the needs and aspirations of
both artists and audiences.
Enable artists of every culture and discipline to create new work or
present new experiences of existing work within an environment
committed to excellence and best professional practice.
Work with audiences to engage them with the Pavilion and our artistic
programme, making it relevant to them as a visitor or participant.
Conserve the Pavilion's fabric, its unique Grade I listed architectural
status and to promote it through public and artistic programmes.
Maintain a viable, resilient and sustainable business model, seeking to
diversify income streams by growing fundraising and commercial activity.
Be a catalyst for the cultural, economic, tourism and social regeneration
of Bexhill and the surrounding region.

NOTES

The minimum working week for this post is 40 hours per week
De La Warr Pavilion.

 and is based at the

The job description is current at November 2025. It outlines the main duties of the
position and is designed for the benefit of both the post holder and the organisation
in understanding the prime functions of the post. It should not be regarded as
exclusi ve or exhaustive. The responsibilities of the postholder may well change from
time to time. Management has the right to vary the responsibilities and duties after
consultation with you.

STAFF BENEFITS

•
•
•

Employer contributions to The People's Pension
Free access to Employee Assistance Programme, Health Assured
Discounts in DLWP Cafe Bar and shop+ staff lunch at special price

DIVERSITY, EQUALITY & INCLUSION

At the De La Warr Pavilion, we are committed to building a diverse and inclusive
community that reflects the diversity of our society as fully as possible. A
community of staff, residents and audiences where everyone feels valued, where
their contribution  matters and where they can reach their full potential, irrespective
of their background, identity or circumstances.

We are committed to ensuring we are hiring people that reflect the South East in its
broadest form and we are currently taking action to improve representation from
Black, Asian and ethnically diverse, LGBTQ+ and lower socio
- economic
communities and those

with a disability.

OUR VALUES

•

•

•

•

We believe in being bold and ambitious, growing and evolving to create
opportunities and inspire creativity.
We lead with honour and integrity, honest and open with ourselves and
our communities. We act professionally at all times.
We are inclusive, accepting of differences and avoid making assumptions.
We actively listen to each other and our communities, treating each other
with respect and empathy.
We support each other with kindness, care and compassion to create a
healthy and happy community

.