Vacancy | Bar Supervisor (Student Staff)

Details

Salary

Close Date

** Open to current York St John students only **

** Role is based at York Campus **

We're currently looking to recruit Bar Supervisor Staff! If you're interested in joining a fun and friendly team, then read on and send us an application form.

Requirements

• The ability to demonstrate excellent customer service skills
• Ability to work independently, as well as part of a team
• Keeping a clean and tidy work and guest environment
• Daytime and Evening availability due to the nature of the role
• Available to work most Saturdays
• Availability to work key dates such as Arrivals Weekend / Week, Archies Days/ Snowball, Spring Fling etc.

Main Responsibilities

• Acting as the Students’ Union’s operations senior member of staff
• Supervising the Students’ Union bar, kitchen and door teams to ensure all staff are delivering great customer service, whilst contributing positively to customer experience at YSJSU
• Maintaining excellent communications with the Management team
• Engaging with customers, demonstrating excellent product knowledge and promoting offers whilst working in a busy, social environment
• Encouraging a positive work environment whilst supporting all student staff to fulfil their roles
• Maintaining a high level of safety, hygiene and cleanliness in all areas of the SU
• Ensure all documentation is completed and all due diligence checks are undertaken
• Ensuring the venue operates within the bounds of the Premises License and that the Licensing Act 2003 is adhered to
• Taking responsibility and accountability for staff and customer health and safety (within the appropriate guidelines)
• Dealing with customer complaints and incidents accordingly

Key Benefits

• Flexible hours around your university studies
• Full training programme provided
• Learn new skills
• Great student social network
• Fun & relaxed working environment
• Competitive pay

Detailed Description of Duties

• To ensure high standards of personal presentation at work, also maintaining a positive and professional attitude.
• Ensuring the values of YSJSU are encouraged and being a positive representative of YSJSU
• To ensure a reasonable level of personal interest in the wider events and activities of YSJSU
• To fulfil other duties and work as directed by the Management team
• Demonstrate the highest standards of integrity and honesty at all times. Ensuring efforts are made to promote good time keeping and suitable work/ life balance
• Maintain a clean, tidy and safe working environment in all areas of the SU
• Promoting an inclusive environment and encouraging equal opportunities within the team
• Demonstrating discretion and sensitivity to ensure YSJSU is delivering a safe and positive experience for customers and staff
• All staff are expected to follow all procedures outlined in the staff handbook
• To monitor and encourage appropriate standards of behaviour
• Ensuring the venue, including; customer areas, food preparation areas, cellar and storage areas are kept clean and tidy in accordance with SU standards and procedures, also keeping in line with health and safety requirements
• Making efforts to understand and implement licensing legislation, SU policies and procedures, health and safety, hygiene and statutory codes of practice pertaining to the operation of the premises
• Communicate operational concerns, incidents, equipment faults and other relevant issues to the Management team in an appropriate and timely manner and in accordance with any relevant guidelines and procedures
• To ensure the security of SU property, equipment and stock at all times. Ensuring the venue is secure at the end of the night
• Being responsible for the general safety of the customers, staff and any volunteers in the venue
• Ensuring all staff are delivering high standards of customer service and positive customer engagement, ensuring that customers are satisfied with the service received
• Demonstrating excellent product knowledge, offering promotions and upselling where possible
• Understanding and encouraging the use of YSJSU loyalty system
• Acting as an information point for customers, being open to feedback
• Ensuring self and team are contributing positively to customer experience within the parameters of role and responsibilities

How to Apply

You can find the application form  here, please email a copy to Nikki Crawford at

n.crawford1@yorksj.ac.ukand specify the Job Role you are applying for in the subject line.

Unfortunately, we will not be able to contact everyone that applies due to the expected high number of applicants.

Please be aware York St John Students' Union offers Casual Contracts of Employment to provide flexibility for its student staff to undertake their studies.