Listed 4 days ago
Welfare Officer
West
Candidate Information Pack
• £29,870 per annum
• Full-time, 35 hours per week
• Permanent
• Homebased in or around Gloucestershire
or wider Three Counties area.
Travel throughout the UK occasionally.
WE ARE RACING WELFARE
Racing Welfare is a registered charity supporting the people of British horseracing. We offer
professional guidance and practical help to the stud, stable and racecourse staff whose dedication is
vital for the well-being of racing. Our work aims to help people, from recruitment to retirement, to
thrive in day-to-day life and through a range of life’s challenges.
15,032 INSTANCES OF
SUPPORT IN 2025
297 OCCUPATIONAL
HEALTH REFERRALS
MADE IN 2025
541 NEW
BENEFICIARIES IN 2025
226,982 INCOME
MAXIMISATION IN
2025
Our vision is that everyone from the
horseracing and breeding industry and
community feels supported and has the
opportunity to thrive.
Our mission is to enhance the
wellbeing of people from the horseracing
and thoroughbred breeding community, by
providing enabling and proactive support
throughout and after their working lives.
Our vision is that everyone from the
horseracing and breeding industry has
access to high quality, affordable, safe
housing.
Our mission is to sustainably grow
a high quality, affordable housing portfolio
that demonstrates best practice in housing
management and delivers services that
improve beneficiaries’ lives.
JOB DESCRIPTION
Role Profile: Welfare Officer West
Reports to: Regional Welfare Manager
Job Purpose: To assist the welfare team to deliver an effective and efficient welfare service to the
racing industry.
PURPOSE OF ROLE:
•
•
•
•
•
•
•
•
•
Provide non-judgemental, emotional and practical support to beneficiaries of the charity.
Maintain confidentiality, professional boundaries and an appropriate caseload.
Empower beneficiaries through non-directive information, advice and guidance.
Liaise, network and build relationships with employers, industry bodies and stakeholders. Promote the
work of the charity in the community and carry out presentations and talks.
Carry out assessments and reviews with beneficiaries.
Assist beneficiaries to maximise income through statutory entitlements and grants.
Assess beneficiaries for financial assistance from the charity.
Record and provide timely reports on all beneficiary contacts.
Attend any training necessary for professional development and to attend clinical supervision as
appropriate (provided by Racing Welfare).
For a full Job Description please contact Tom.Bloomfield@thejockeyclub.co.uk
PERSON SPECIFICATION
Welfare Officer - West
Essential
Desirable
Education and
Qualifications
A minimum of the below;
• GCSE in Maths & English – Grade C or above.
•
Equivalent Maths/English/Literacy qualifications e.g. Certificate in Adult Numeracy/Literacy.
Knowledge and Skills
Excellent listening skills.
• An understanding of confidentiality and data protection.
• An ability to make thorough assessments.
•
• An understanding of and the ability to apply professional boundaries.
• Good IT skills and the ability to input data.
•
Strong organisational and planning skills.
Personal Qualities
Experience
•
•
•
•
•
•
Excellent communication skills both written and verbal.
The ability to work both independently and as part of a team.
The ability to be accountable and responsible.
The ability to be non-judgemental and authentic.
Experience of working with and/or supporting vulnerable people.
Experience of building relationships with individuals and organisations.
Social Work qualification.
Any of the below;
• Diploma in Human Welfare & Management.
• Horseracing Industry qualifications.
•
• Advice and Guidance qualifications.
• Professional counselling qualifications.
•
•
• Volunteer Management/Community Development qualifications.
Social Sciences Degree or other appropriate higher Diploma/Degree.
Teaching or assessing qualifications.
• Knowledge of the thoroughbred horseracing and breeding industries.
• A knowledge of the welfare benefits system.
• Advocacy skills.
•
• Presentation skills.
•
• Project management skills.
Skills in giving non-directive, impartial advice and information.
Skills to enable and empower beneficiaries.
•
•
•
•
Empathy with the issues for those that work in or are retired from the horseracing and breeding
industry.
Experience of the charitable/voluntary sector.
Experience of safeguarding vulnerable adults and child protection.
Experience of the thoroughbred horseracing and breeding industries.
For a full Person Specification please email Tom.Bloomfield@thejockeyclub.co.uk
ADDITIONAL INFORMATION
Benefits:-
Annual leave: 25 days per annum plus bank/public holidays.
•
• Wellbeing Lottery: Monthly draw for a staff benefit.
•
Care First: Staff helpline.
• Group Personal Pension Plan
•
•
•
•
•
•
•
Health Shield: Cash back private health care plan.
Ride2Work: Cycle to work scheme
Eye Care Vouchers
Racing UK discount
EE 20% Discount.
Raceday tickets – up to four tickets to all Jockey Club race meetings
Life assurance and income protection.
Closing date for applications
is 5pm on 20th February 2026.
First stage interview held on
W/C 2nd March 2026.
How to apply:-
Please apply through the
Join The Heart of Racing UK - The Jockey Club Careers
RACING WELFARE APP
DOWNLOAD NOW
Listed 2 days ago
Property &
Contracts Manager
Candidate Information Pack
• £45,000 – 50,000 per annum DoE
• Full-time, 35 hours per week
• Fixed Term – 12 Months
• Base – Newmarket – Occasional
travel throughout the UK.
WE ARE RACING WELFARE
Racing Welfare is a registered charity supporting the people of British horseracing. We offer
professional guidance and practical help to the stud, stable and racecourse staff whose dedication is
vital for the well-being of racing. Our work aims to help people, from recruitment to retirement, to
thrive in day-to-day life and through a range of life’s challenges.
15,032 INSTANCES OF
SUPPORT IN 2025
297 OCCUPATIONAL
HEALTH REFERRALS
MADE IN 2025
541 NEW
BENEFICIARIES IN 2025
226,982 INCOME
MAXIMISATION IN
2025
Our vision is that all of Racing's people feel
supported and have the opportunity to thrive.
Our mission is to enhance and
support the wellbeing of Racing’s people.
Our mission is to provide
affordable, safe and pleasant
accommodation that we’d live in
ourselves.
JOB DESCRIPTION
Role Profile: Property and Contracts Manager – Racing Homes
Reports to: Director of Housing
Job Purpose: Responsible for all aspects of property and asset management including day to day
repairs and voids, major works, cyclical and planned works and health and safety compliance. To
establish and manage external contractor relationships for maintenance and service contracts.
The position will be accountable for making business decisions that align to the strategic goals,
vision, and objectives of the charity.
KEY RESPONSIBILITIES
Oversee and manage all housing-related asset management and building safety functions.
Develop, manage, and implement the organisation’s asset management strategy, including planned and cyclical maintenance for both building fabric and services.
Deliver capital and revenue investment programs, ensuring full compliance with safety regulations.
• Manage housing repairs and maintenance, voids management, and major, planned, and capital works projects.
•
•
•
• Manage budgets, contracts, and procurement.
•
•
•
Closely monitor current and changing housing legislation, adapting, and implementing change, as necessary.
Build and maintain rapport with tenants, housing and welfare teams and external stakeholders.
Responsibility for monitoring the day-to-day management of maintenance works and contractors for all sites including but not limited to specification, pre- and post-inspection,
identification of disrepair or defect.
Supervise, prepare, and undertake contract administration, including inspection of completed works ensuring specified standards and value are achieved.
Oversee void property preparation for re-letting, ensuring timely specification, contractor instruction, performance, and value.
Ensure 100% Health & Safety compliance through effective program delivery, contractor management, and adherence to all procedures, including documentation and monitoring.
Responsible for the preparation, specification and tendering of maintenance and service contracts, servicing agreements and utilization of frameworks in accordance with
procurement policy ensuring quality and value.
•
•
•
•
For a full Job Description please contact Tom.Bloomfield@thejockeyclub.co.uk
PERSON SPECIFICATION
Property & Contracts Manager
Education and
Qualifications
Knowledge & Skills
Experience
Essential
Desirable
A minimum of the below;
• A recognised qualification in a property related discipline such as a Diploma in Surveying, Property and
Maintenance Level 3, or a degree level qualification.
Any of the below;
• NEBOSH
•
IOSH
• A member of a relevant professional body such as RICS or CIOB.
Strong knowledge of residential-related asset management, H&S regulations, procurement legislation.
•
• Understanding and knowledge of asset management within the public sector.
•
Proficient in collating and inputting data into Asset Management information systems.
•
Knowledge / skill to examine, understand to schedule and budget asset programs using property condition data.
• Demonstrable knowledge of building, planning and health & safety regulatory standards relevant to safe working
•
•
practices, asset management and building safety.
Knowledge/ skills delivering a major works program.
Knowledge of Building and Fire Safety legislation, regulations and practice including compliance and servicing
requirements.
Knowledge of residential maintenance processes, procedures, and compliance programmes.
•
• Able to provide advice based on technical expertise.
•
Excellent verbal and written communication skills, specifically in relation to Charing meetings, briefings, and
report writing.
•
•
•
•
•
Knowledge of the thoroughbred horseracing and breeding industries.
Experience working in a similar role in a housing environment.
Presentation delivery skills and PowerPoint.
Knowledge/ experience of benchmarking.
Knowledge of decarbonisation agenda and target in housing and energy efficient/ low carbon solutions
• Ability to work to tight deadlines and manage multiple demands and priorities.
•
•
•
•
•
•
Excellent project management and organisational skills.
Strong communication and stakeholder management skills.
Excellent IT skills, specifically Excel and Word.
Project management skills.
Budget management skills.
Contract Management skills, including performance management and preparing contracts.
•
•
•
•
•
•
•
•
•
•
•
Proven experience in asset management, particularly within the social housing sector.
Experience of managing and delivering a cost-effective repair service either in-house or via a contracted service
Experience of working in the built environment, asset management, estate, and property.
Experience procuring and managing complex capital and revenue projects and large budgets.
Experience of contractor performance and contractual management,
The ability to build strong relationships across the business and with external stakeholders.
Experience of preparing and specifying tenders for major work programs, repairs, and servicing contracts.
Experience of preparing technical reports and detailed surveys and specification schedules.
Experience of delivering residential maintenance processes and procedures and compliance programmes
ensuring buildings are always safe and compliant.
Experience of contract and performance management.
Experience of Frameworks.
• At least 5 years plus post qualification experience in a relevant (housing/ property/ facility
management role.
Supervisory or Team Leading experience.
Experience of managing complex housing repair cases and disrepair.
Experience with dealing with insurance works.
Experience of residential development and new build handover and defects
Experience of formulating and developing policies and procedures.
•
•
•
•
•
For a full Job Description please contact
Tom.Bloomfield@thejockeyclub.co.uk
ADDITIONAL INFORMATION
Benefits:-
Annual leave: 25 days per annum plus bank/public holidays.
•
• Wellbeing Lottery: Monthly draw for a staff benefit.
•
Care First: Staff helpline.
• Group Personal Pension Plan
•
•
•
•
•
•
•
Health Shield: Cash back private health care plan.
Ride2Work: Cycle to work scheme
Eye Care Vouchers
Racing UK discount
EE 20% Discount.
Raceday tickets – up to four tickets to all Jockey Club race meetings
Life assurance.
Closing date for applications
is 5pm on the 24th of February 2026.
First stage interview held on
3rd of March 2026.
How to apply:-
Join Our Racing Team Today! - The Jockey Club Careers