We lfa re Offi ce r - Ea st
Ca n d i d ate I nfo r m at i o n Pa c k
£29 000 pe r a n n u m ( d e pe n d e nt o n ex pe ri e n ce )
• F u l l -t i m e, 3 5 h o u rs p e r we e k
• Pe rm a n e nt
Ba se – N ew m a r ket – O cca s i o n a l t rave l t h ro u g h o ut t h e U K .
WE ARE RACI NG WELFARE
R a c i n g We l fa re i s a reg i ste re d c h a r i ty s u p p o rt i n g t h e p e o p l e of B r i t i s h h o rs e ra c i n g . We offe r p rofe ss i o n a l g u i d a n ce a n d p ra ct i ca l h e l p to t h e st u d , sta b l e a n d ra ce co u rse sta ff w h ose d e d i cat i o n i s v i ta l fo r t h e we l l - b e i n g of ra c i n g . O u r wo r k a i m s to h e l p p e o p l e, fro m re c r u i t m e n t to ret i re m e n t, to t h r i ve i n d ay-to - d ay l i fe a n d t h ro u g h a ra n ge of l i fe’s c h a l l e n ge s .
1 5 03 2 I N STA N C ES O F S U P PO RT I N 202 5
297 OCCU PATI O NAL H EALTH R E F E R RALS M A D E I N 202 5
54 1 N EW
B E N E F I C I A R I ES I N
202 5
£2 2 6 982 I N CO M E MAX I M I SATI O N I N 202 5
O u r v i s i o n i s t h a t a l l of R a c i n g ' s p e o p l e fe e l s u p po rted a n d h ave t h e o p po rt u n ity to t h rive .
O u r m i s s i o n i s to e n h a n ce a n d s u p po rt t h e we l l b e i n g of Ra c i n g ’s p e o p l e .
O u r m i ssi o n i s to p rov i d e a ffo rd a b l e, s a fe a n d p l e a s a nt a cco m m od at i o n t h at we’d l ive i n o u rse l ve s .
JO B DESCRI PTI ON
Ro l e P rofi l e : We l fa re Offi c e r - E a st
Re po rts to : Reg i o n a l We l fa re M a n a ge r
J o b P u r p o s e : To a s s i st t h e we l fa re te a m to d e l i ve r a n effe ct i ve a n d effi c i e nt we l fa re s e rv i ce to t h e ra c i n g i n d u st ry.
KEY RESPO NSI B I LITI ES
• P rovi d e n o n -j u d ge m e nta l , e m ot i o n a l a n d p ra ct i ca l s u p p o rt to b e n efi c i a ri e s of t h e c h a rity.
• M a i nta i n co nfi d e nt i a l ity, p rofess i o n a l b o u n d a ri es a n d a n a p p ro p ri ate ca se l oa d .
E m p owe r b e n efi c i a ri es t h ro u g h n o n -d i re ct ive i nfo r m at i o n , a d vi ce a n d g u i d a n ce .
Li a i s e, n etwo r k a n d b u i l d re l at i o n s h i ps w it h e m p l oye rs, i n d u st ry b o d i e s a n d sta ke h o l d e rs . P ro m ote t h e wo r k of t h e c h a rity i n t h e co m m u n ity a n d ca r ry o u t p re se ntat i o n s a n d ta l ks .
• Ca r ry o u t a s s e s s m e n ts a n d rev i ews w i t h b e n efi c i a r i e s .
• As s i st b e n efi c i a r i e s to m a x i m i s e i n co m e t h ro u g h stat u to ry e n t i t l e m e n ts a n d g ra n ts .
• As s e s s b e n efi c i a r i e s fo r fi n a n c i a l a s s i sta n c e fro m t h e c h a r i ty.
• Re co rd a n d p rovi d e t i m e l y re p o rts o n a l l b e n efi c i a ry co nta cts .
Atte n d a ny t ra i n i n g n e cessa ry fo r p rofess i o n a l d eve l o p m e nt a n d to atte n d c l i n i ca l s u p e rvi s i o n a s a p p ro p ri ate ( p rovi d e d by Ra c i n g We l fa re ) .
To wo r k c l ose l y w it h b e n efi c i a ri e s o n h o u s i n g i ss u e s a n d to p rovi d e i nfo r m at i o n , a d vi ce, a n d g u i d a n ce i n t h i s rega rd . A n d to ca r ry o u t we e k l y co m p l i a n ce c h e c ks a sso c i ate d to t h e re l eva nt h o u s i n g a cco u nta b i l it i e s .
• Ca r ry o u t a ny ot h e r d u t i es co m m e n s u rate w it h t h e p ost w h i c h a re d e e m e d a p p ro p ri ate .
• T h i s p o st i s s u bj e ct to a n e n h a n c e d D B S d i s c l o s u re .
Fo r a fu l l J o b D e sc ri pt i o n p l e a se co nta ct To m . B l o o mfi e l d@ t h ej o c keyc l u b . co . u k
PE RSO N SPECI FI CATI O N
We l fa re Offi c e r
| Essential | Desirable | |
| Education andQualifications | A minimum of the below;• GCSE in Maths & English – Grade C or above.· Equivalent Maths/English/Literacy qualifications e.g. Certificate in Adult Numeracy/Literacy. | Any of the below;'Diploma in Human Welfare & Management.Horseracing Industry qualifications.Social Work qualification.Advice and Guidance qualifications.Professional counselling qualifications.Social Sciences Degree or other appropriate higher Diploma/Degree.Teaching or ssessing qualifications.Volunteer Management/Community Development qualifications. |
| Knowledge & Skills | An understanding of confidentiality and data protection.An ability to make thorough asessments.Excellent listening skills.An understanding of and the abilit to apply professional boundaries.Good IT ils and the abilityto input data.Strong organisational and planning skills. | Knowledge of the thoroughbred horseracing and breeding industries.A knowledge of the welfare benefits system.Advocacy skills.Skills to enable and empower beneficiaries.Presentation skills.skils i giving non-directive, impartial advice and information.Project management skills. |
| Experience | Experience of working with and/or supporting vulnerable people.Experience of building relationships with individuals and organisations. | Experience of the charitable/voluntary sector.Experience of safeguarding vulnerable adults and child protection.Experience of the thoroughbred horseracing and breeding industries. |
| Personal Qualities | Excellent communication skils both written and verbal.The ability to work both independently and as part of a team.The ability to be accountable and responsible.The ability to be non-judgemental and authentic. | Empathy with the issues for those that work in or are retired from the horseracing and breedingindustry. |
ADDITIONAL I N FORMATION
B e n efi ts : -
• A n n u a l l e ave : 2 5 d ays pe r a n n u m p l u s ba n k/p u b l i c h o l i d ays .
• We l l b e i n g Lotte ry : M o n t h l y d ra w fo r a sta ff b e n efi t .
• C a re F i rst : Sta ff h e l p l i n e .
• G ro u p Pe rso n a l Pe n s i o n P l a n
• H e a l t h S h i e l d : Ca s h b a c k p rivate h e a l t h ca re p l a n .
• R i d e 2Wo r k : Cyc l e to wo r k sc h e m e
• Eye Ca re Vo u c h e rs
• Ra c i n g U K d i sco u nt
• E E 2 0% D i sco u nt .
Ra ce d ay t i c kets – u p to fo u r t i c kets to a l m ost a l l J o c key C l u b ra ce m e et i n gs
• Li fe a s s u ra n ce .
Closi ng date :- 04/09/2026
1st Stage I nterview:- W/C 2 1/09/2026
H ow to a p p ly : -
J o i n O u r Ra c i n g Te a m Tod ay ! - Th e J oc key C l u b Ca re e rs