Workplace Support Worker
Workplace Support Worker
| Reports to: | Learner and Family Case Worker Lead |
| Hours: | 37.5 hours per week. Direct support hours to be agreed inline with Access to Work support needs and the employee'sworking pattern. Any remaining hours may be used fordelegated duties. |
| Type: | Permanent |
| Salary: | £27,000.00 per annum |
| Closing date: | 22/06/2026 |
| Interview date: | TBC |
| Purpose of support: | To remove disability related barriers at work by providingpractical, mobility and note taking support. |
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Landmarks is an independent specialist day college for young people with learning disabilities and difficulties. The college offers a wide range of programmes that are tailored to each individual’s needs.
Landmarks operates from several sites across; Nottinghamshire, Derbyshire and South Yorkshire, with our main site located in Eckington, S21 4EF.
Landmarks has several satellite provisions in Rotherham, Nottingham city Centre and a “real-life” hospitality and catering facilitate in Rainworth, Mansfield. These environments enable us to provide a range of personal and vocational training opportunities including:
• Art
• Animal Care and Horticulture
• Cookery
Digital Media
Duke of Edinburgh
Employability skills
Functional Skills
Game Based Studies
Hospitality and Catering
Life in Modern Britain
• Music
Performing Arts
• Personal and Social Development
Sports
Our staff are required to work on a range of different sites, including; college campuses, employer’s premises or communities local to your learners home - therefore willingness to travel is essential. There may be a requirement to transport learners in your own car, insurance implications are reimbursed. Mileage and expenses are provided for travel during the working day.
Purpose of role:
The Workplace Support Worker will provide practical, physical and administrative support to enable the employee to carry out his role safely and effectively following a stroke. The support is intended to remove disability related barriers at work. The support worker will not replace the employee’s role, make decisions on his behalf or take responsibility for his professional duties.
Main Responsibilities:
Your responsibilities will include, but are not restricted to:
Physical support
Support the employee to move safely around the workplace, including between rooms, offices, meetings, entrances, toilets and work areas.
• Provide steadying support where required due to reduced mobility, poor balance and risk of falls.
Support safe access to meetings, workspaces and other college areas.
• Assist with practical tasks that require two hands, such as carrying a laptop, documents, files or equipment.
• Help set up the employee’s workstation, including screen, keyboard, mouse, headset and any assistive technology.
• Support safe movement between college sites where this is required as part of the working day.
Note taking and administrative support
• Take notes during meetings, phone calls and discussions with learners, families, staff and external professionals.
• Record key points, agreed actions, decisions and follow up tasks clearly and accurately.
Support the employee to capture information where writing or typing is difficult due to loss of use of the dominant right arm and hand.
• Assist with preparing meeting notes, call notes and brief summaries for the employee to review.
• Support accurate record keeping by entering information as directed by the employee.
Communication and assistive technology support
• Support the employee during telephone calls, online meetings and face to face meetings by helping to record information.
• Assist with using speech to text software, headset and other agreed assistive technology.
• Help the employee manage documents, emails and systems where practical support is needed.
Additional duties and wider deployment
To create a full time role of 37.5 hours per week, the support worker may undertake additional appropriate duties when the employee is absent or does not require direct support.
These additional duties may be delegated by the employee or by a senior leader and should reflect the needs of the College, the skills of the support worker and any agreed boundaries for the role.
Additional duties may include general administration, preparing documents, arranging meetings, updating agreed records, supporting communications and helping with wider learner, family or team administration.
When undertaking additional duties, the support worker must continue to follow all safeguarding, confidentiality, data protection, health and safety and professional conduct requirements.
The support worker’s primary purpose remains to provide workplace support to remove disability related barriers for the employee when he is at work.
Professional boundaries
The support worker will not make casework decisions, give professional advice or act as the employee’s representative.
• When providing direct support, the support worker will not take over the employee’s responsibilities or make decisions on his behalf.
The support worker will work under the direction of the employee and, where required, his line manager or another senior leader.
The support worker will maintain confidentiality at all times and follow Landmarks Specialist College policies and procedures.
Safeguarding and confidentiality
• Understand the importance of safeguarding children, young people and vulnerable adults.
• Maintain strict confidentiality when handling learner, family, staff and organisational information.
• Follow all relevant college policies, including safeguarding, data protection, health and safety and professional conduct.
This list of duties should not be regarded as exclusive or exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities.
Person Specification
The selection process will involve assessments being made on the extent to which applicants meet the criteria listed in the table below:
| Criteria | Essential | Desirable |
| ● Reliable, calm, discreetand professional.● Able to take clear andaccurate notes.● Confident supportingsomeone with reducedmobility in a safe andrespectful way.● Able to use basic ITsystems, email andMicrosoft Office.● Understandsconfidentiality andprofessional boundaries.Patient, supportive andable to work flexibly inresponse to theemployee's needs. | ● Experience of working ineducation, SEND, care,administration or asimilar support role.● Experience of note takingin meetings.• Experience of supportingsomeone with a physicaldisability or reducedmobility.● Understanding of strokerelated fatigue and theimpact of physicaldisability in theworkplace.• Experience usingassistive technology suchas speech to textsoftware. | |
Important note:
This role is intended to provide workplace support funded through Access to Work or a similar reasonable adjustment arrangement. It should be reviewed periodically to ensure the support remains proportionate, appropriate and focused on removing barriers to employment.
When completing the application form, please demonstrate with clear, concise examples how you meet the requirements of the post. You will be assessed in relation to the criteria. If there are large numbers of applicants for the post, then all the criteria will be used for shortlisting. Under the Disability Discrimination Act (DDA), we recognise and welcome our responsibility to remove any barriers in our recruitment and selection process.
In return we will offer:
24/7 Employee Assistance Programme (Westfield Health):Confidential emotional, financial and practical support whenever you need it.
Education Support Helpline:Free, specialist wellbeing support for all teaching and education staff.
▪ Access to Trained Mental Health First Aiders: On-site support from staff trained to listen, signpost and offer immediate reassurance.
Comprehensive Westfield Health Package (level 2): Includes a health cash plan, virtual GP appointments, counselling options, discounted shopping and services, and a wide range of wellbeing resources.
▪ Annual Flu Vaccination Voucher: Supporting your health and reducing winter illness.
Access to Additional Discount Schemes: Including the Blue Light Card and other optional staff savings programmes.
▪ Health & Wellbeing Services: Occupational Health support where necessary.
▪ Generous Annual Leave Entitlement: Up to 35 days, dependant on length of service.
▪ Long Service Recognition: Celebrating and rewarding your commitment to the organisation.
Enhanced Family-Friendly Policies: Increased occupational maternity and paternity pay (subject to eligibility).
Occupational Sick Pay: Enhanced sick pay that increases with length of service.
Professional Development & Career Progression: A wide range of CPD, training courses and structured development pathways (role-dependent).
▪ Life Cover: Financial protection providing peace of mind for you and your loved ones.
▪ Standard Life Pension Scheme: Supporting your long-term financial wellbeing.
▪ Free On-Site Parking.
Landmarks is committed to safeguarding and promoting the welfare of our learners and to ensure our learners are protected from abuse. Landmarks is therefore exempt from the Rehabilitation of Offenders Act 1974.
All offers of employment will be subject to enhanced DBS checks, which it deems satisfactory (you will be viable for the cost of a DBS if you leave within your probationary period).
Where a post is eligible, a check against the barred lists will be undertaken. There are different types of regulated activities that employees will need to undertake as part of their role to qualify to be checked on the adult and child barred list.
It is an offence to apply for a role that involves regulated activity to children, if the applicant is barred from engaging in regulated activity relevant to children.
To find out what makes Landmarks a remarkable place to work, visit our website www.landmarks.ac.uk, and follow Landmarks Specialist College on Facebook for more information.
If you have any further queries or would like to arrange a discussion regarding the terms and conditions of employment at Landmarks please contact a member of HR – 01246 433788 or HR@landmarks.ac.uk.