Title: Work Experience Administrator

Worcester, Worcestershire, GB, WR1 3ZQ

Work Experience Administrator

Hybrid Working – 2-3 days a week from Home - Castle St, Worcester WR1 3BH

£25,844.00 annum (rising to £27,209.00 after 12 months, subject to satisfactory performance)

35 hours per week

Work that opens doors

We believe meaningful work experience can be life-changing - creating confidence, building skills and helping people take their next step into employment. We’re excited to welcome a Work Experience Administrator to support our Work Programmes teams, helping us deliver a professional, compliant and customer-focused service that makes a real difference.

We’re proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and the services we provide. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way - with a culture that helps you thrive, grow, and be recognised for the difference you make.

Your role

• Maintain effective and efficient recruitment administrative processes, identifying and implementing improvements, to support the provision of recruitment services for the Group.
• Provide managers and staff with clear guidance and advice in response to HR queries, ensuring compliance with Group policy and relevant legislation.
• Assist in the development of HR administration and processes to provide efficient, customer focused services to support the wider Work Programmes teams.
• Support the development and maintenance of effective relationships with stakeholders, assisting in addressing any issues or shortfalls in order to ensure the delivery of high standards of customer care.
• Assist in the recruitment, performance management and development of quality staff to ensure that the required resources are available to meet the needs of the service.

Your skills

• Strong administration skills and confidence managing multiple priorities with accuracy and attention to detail.
• A customer-focused mindset, with the ability to communicate clearly and confidently with managers, colleagues and stakeholders.
• A practical approach to continuous improvement - able to spot process inefficiencies and help implement better ways of working.
• Good working knowledge of confidentiality and data handling, with sound judgement and integrity.
• Confidence using Microsoft Office and HR/recruitment systems, with the ability to learn new systems quickly.

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Enhanced parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Job Segment: Customer Service