Volunteer User Group Representative

Volunteer Role: Volunteer User Group Representative

Volunteer Manager: Step Up Step Out Project Sponsor

Where will the role be based: Virtual with the potential for some face-to-face meetings

Tenure: 18 - 24 months.

Application closing date : 19 May 2026

Why we want you

At The Ramblers, we believe everyone should have the chance to enjoy the outdoors. Our volunteers make that happen every day, leading walks, protecting paths, and bringing people together in communities across the UK.

We are introducing a Volunteer User group, of around 8 to 12 individuals with a range of different skills and experiences, to make sure volunteers have a strong voice in how we grow and improve. As we look to the future, we want to listen closely to volunteers’ experiences and ideas. This new role will play an important part in shaping and supporting our work to improve the volunteer experience, helping us build an offer that works better for everyone.

We welcome applications from all volunteers, whatever your role, background, or length of service. Bringing together a mix of experiences and perspectives will help us have better conversations and make sure we reflect the needs of our whole volunteering community.

What you will be doing

As a contributor to the Step up Step Out you will play a key role in shaping the future of volunteering at the Ramblers. You will:

· Participate in Step Up Step Out programme test and learn activities

· Review insights from learning

· Help shape experience-based recommendations

· Collaborate with others on the group to develop volunteer experience

· Represent the volunteer community through your lived experience ensuring that we build a volunteer experience that is appropriate and builds on current successes

· Explore what’s working and what needs improvement in volunteer experience and identify ways this can inform the volunteer experience moving forwards

· Help test and refine ideas in real-world settings

· Support inclusive and practical proposals that enhance volunteering across the organisation

· Collaborating with a wide range of people who come from different backgrounds and have different experiences.

We expect the Volunteer User Group to meet monthly, with some initial start up meetings, but this may vary subject to programme deliverables.

The skills you’ll need

We’re looking for individuals who bring curiosity, insight, and commitment to improving the volunteer experience. You should have:

· A collaborative mindset and openness to diverse perspectives

· Empathy and a strong connection to the Ramblers’ mission

· Experience in volunteering, volunteer management, or relevant expertise

· Willingness to engage in reflective, inclusive, and practical discussions

· Commitment to our values: inclusive, inspiring, empowering, and responsible

What’s in it for you

Volunteering with this project is a chance to make a real difference and gain valuable experience:

· Develop transferable skills in co-creation and collaboration

· Contribute to meaningful change that improves the experience of thousands of volunteers

· Be part of a supportive community of changemakers from across the Ramblers

· Enhance your CV with experience in innovation, insight-led design, and inclusive practice

· Shape the future of volunteering in a way that reflects your values and lived experience

The process

We have used our staff recruitment platform to recruit for this role. Please note there are elements that are embedded into the platform such as benefits section, which are not applicable for this volunteer role, so please ignore these.

As we are looking for a range of different skills and experiences, we would like to know a little more about you and your interest in being part of the Volunteer User Group. Please click 'Apply for this job' to complete the application questions.

Once we have received applications, we will be in touch to confirm next steps.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

London Office

Employee Benefit and Perks

• Competitive salary

• Free Ramblers membership on joining

• Flexible/hybrid working

• Pension contribution

• Season ticket loan

• 30 days annual leave, plus bank holidays

• Christmas office closure (in addition to holiday allowance)

• Cycle scheme

• Employee assistance program

• And many more!

Culture and Values

The Ramblers has a staff team of around 100 people based at home or who work from our offices in London, Edinburgh, and Cardiff.

We are always in search of exceptional candidates to join our team. It doesn’t matter which field your expertise lies within.

If you’re hard-working, love to find solutions, and enjoy working in a friendly and nurturing environment, then we might just be the team for you.

Our values, which are Inclusive, Inspiring, Empowering and Responsible, guide us in our daily work. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of.

About The Ramblers

We are Britain’s walking charity, opening the way for everyone to enjoy the simple pleasures of walking and protecting the places we love to wander.

If you'd like to get in touch with us, please email recruitment@ramblers.org.uk for any queries related to recruitment. For anything else related to the Ramblers, please email us at ramblers@ramblers.zendesk.com

The Ramblers' Association is a company limited by guarantee, registered in England and Wales. Company registration no. 4458492. Registered charity, England & Wales no. 1093577, Scotland no. SC039799