User Support Technician

User Support Technician

Full time | Permanent

Salary: £25,515 per annum

Hours: 37.5 hours per week, 8am to 4pm, Monday to Friday

Start date: September 2026

We are seeking to appoint a User Support Technician to join our Technical Services team at Cheadle Hulme School from September 2026.

There may be an option for the successful candidate to complete an apprenticeship as part of this role.

Overview: 

The post-holder is one of the first points of contact within the Technical Services department, providing proactive technical support across the School to ensure that technology is utilised to maximise the learning opportunities for the students.

We are looking for someone who:

• Previous experience of technical support in an education or business environment

• Excellent technical experience and expertise of working with a large network of workstations, mobile devices, cloud systems, and Audio/Visual technology

• Working knowledge and proficiency in the range of operating hardware and software across the School

• Experienced in resolving operating failures and detecting and remedying faults

• Experienced in project work to upgrade hardware and software and liaising with users to minimise disruption

• Knowledge of health and safety implications associated with the role

Optional:

• NVQ or similar qualification in a relevant area is advantageous

Why Cheadle Hulme School? 

We are a forward-thinking school with a strong sense of our history and values. With over 1500 pupils ranging from ages 3 to 18, we have a long and proud reputation for being inclusive, vibrant and modern.

Our pupils’ educational experience is stimulating, dynamic and relevant to their current and future needs. We have a strong sense of community, whilst our unparalleled pastoral provision reflects our deeply caring ethos.

We believe a successful educational experience involves more than pupil and teacher; it involves a broad network of people who each contribute to the development, growth and experience of the individual.

Our greatest asset, and the key to our success is our people. We want to attract and retain the best, provide them with encouragement and ensure they feel valued as an integral part of the School community. We offer a competitive salary and benefits package, excellent facilities and IT resources and a friendly and supportive working environment. 
 

Closing Date: 8am, 22 July 2026. 

We reserve the right to close adverts early if sufficient interest is received. 

Interview Date: 27 July 2026 (provisional). 

We are an equal opportunities employer and promote equality and diversity across the whole school community. If you require any adjustments at any stage of the recruitment process, please contact our People Team via email at humanresources@chschool.co.uk or call us on 0161 488 3330. 

Cheadle Hulme School is committed to safeguarding and promoting the welfare of children. Please be aware that online checks will be carried out on shortlisted candidates and all appointments will be subject to a clear, enhanced DBS check.

User Support Technician

Cheadle Hulme, Greater Manchester, United Kingdom

SK8 6EF

£25,515 per year

Permanent - Full-time

Posted today

Closing date: 23/07/2026

Job reference: KJ1619419CheUST

Documents

User Support Technician - Job Description July 2026.pdf

Share this vacancy

Cheadle Hulme School is a place where staff feel part of something purposeful and rewarding.

Whether you’re joining us in a teaching role or as part of our Professional Services team, you’ll find a strong sense of community, a commitment to personal development, and a culture that values both ambition and kindness.

To learn more about life at CHS, including staff benefits and what to expect as part of our team, take a look at our Applicant Information Pack.

User Support Technician

Cheadle Hulme, Greater Manchester, United Kingdom

£25,515 per year