Ticketing Systems Administrator

Job Description

Role: Ticketing Systems Administrator

Salary: Dependent on experience

Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)

Location: American Express Stadium, Brighton

Contract Type: Permanent

Deadline Day: 22^nd May 2026

About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Help us deliver a world-class ticketing experience

This role oversees the Men’s First Team and U21’s home match setup, parking sales, and the distribution of away tickets. You will manage the Amex access control system, leading the administration and testing of NFC ticketing for Google and Apple. Additionally, you will lead ticketing for the Women’s First Team, managing season tickets and events.

This role includes working onsite for Women’s Super League fixtures, conducting end-of-game reconciliations, staff briefing and liaison with Crawley Town FC.

About you

This position is ideal for someone who is passionate about systems and enjoys finding innovative solutions to challenges. Ideally you will have experience of back-office systems. If you have a sharp eye for detail and a talent for numbers, we’d love to hear from you!

To find out more about this role, click here to read the job description.

Our values are essential to our success

Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

🔵 Treat People Well

⚪ Exceed Expectations

🔵 Aim High. Never Give Up

⚪ Act with Integrity

🔵 Make it Special

⚪ Be Fan Focused

How we say thank you

In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

🥗 Complimentary breakfast and lunch at both sites

🏝️23 days holiday rising with length of service (pro rata for part time staff)

⚡Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!

👶 Enhanced family policies

🎾 Access to a gym and padel court at our training ground

🎫 Priority access to match tickets and access to free WSL tickets for 2026/27 season

🎓 In-house training programme and CPD opportunities

💰 Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Job Details

Job Family

American Express Stadium

Pay Type

Salary