Team Manager - Liaison and Diversion Team

Team Manager - Liaison and Diversion Team

locations

Head Office South

time type

Full time

posted on

Posted Yesterday

job requisition id

JR013039

Team Manager – Liaison & Diversion Team

Location: North and Central LondonWorking Hours: 37 (full-time)Contract Type: PermanentSalary: £32,220 - £43,590

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role
We're looking for an experienced Team Leader to join our Liaison and Diversion Service, leading a team of Community Link Workers who support vulnerable adults, children and young people in contact with the criminal justice system.

You'll provide day-to-day leadership, ensuring people with mental ill health, learning disabilities, autism or substance misuse needs receive timely, person-centred support and are connected to the services they need. Working closely with NHS, criminal justice and community partners, you'll help deliver positive outcomes for individuals at some of the most critical points in their lives.Please note:

• You will travel across North and Central London. This role is office and community-based and may include working within police custody suites.
• This position is primarily Monday to Friday; however, flexibility to work occasional evenings and weekends will be required.

What You’ll Do

• Lead, supervise and support a team of Community Link Workers to deliver a high-quality service.

• Monitor caseloads, performance and service standards to ensure contractual targets are achieved.

• Build strong partnerships with NHS, police, social care and criminal justice agencies.

• Provide guidance on safeguarding, risk management and complex case decisions.

• Coach and develop team members through regular supervision and performance management.

• Contribute to service development and promote continuous improvement across the team.

To Succeed in This Role, You’ll Need:
We're looking for someone who has:

• A degree or equivalent professional qualification and experience within mental health or community services.

• Previous experience managing or supervising a team within a fast-paced environment.

• Strong knowledge of safeguarding, risk management and supporting people with complex needs.

• Excellent communication and partnership-working skills, with the ability to build positive relationships across services.

• The confidence to make informed decisions, lead by example and inspire a high-performing team.

If you're passionate about leading people, improving services and making a real difference to vulnerable individuals, we'd love to hear from you.

About Waythrough 

Make a real difference in your community 

To view the full job description and person specification for this role, please click here.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: