Team Manager (Better Lives)

Team Manager (Better Lives)

locations

Better Lives - Greys Inn Road

Better Lives - King Henry's Walk

Better Lives - Seven Sisters

time type

Full time

posted on

Posted 3 Days Ago

job requisition id

JR013392

Criminal Justice Team Manager

Location: Grays Inn Road (but you may required to travel to other sites.)Working Hours: 37 hours per weekContract Type: PermanentSalary: £32,220 - £43,590

Make a real difference in your community

Are you passionate about supporting people to overcome challenges and achieve lasting recovery?

Our service is committed to strengthening pathways into drug and alcohol treatment, supporting people affected by substance use, homelessness, mental ill health, domestic abuse, and involvement with the Criminal Justice System. This is an exciting opportunity to join our London services during a period of growth and transformation, helping shape innovative and effective recovery pathways.

About the Role

As a Team Leader, you will play a key role in managing a team of Recovery Coordinators within our Service. You will support the Services Manager in delivering high-quality services, monitoring performance, and improving processes to ensure contractual requirements and KPIs are met.

You will lead and motivate a team of Recovery Coordinators, ensuring service users receive the highest standard of care and support throughout their recovery journey.

What You’ll Do

• Manage, mentor, and coach staff members and volunteers, supporting their professional development.

• Oversee a team of Recovery Coordinators and ensure high-quality service delivery.

• Maintain accurate records and reports, providing written and verbal updates when required.

• Support service development by actively engaging service users in service design and delivery improvements.

• Ensure services are inclusive and accessible, with particular attention to underrepresented groups.

• Work closely with the Services Manager to monitor performance and ensure service KPIs are met.

To Succeed in This Role, You’ll Need:

We are looking for someone who is motivated, organised, and passionate about supporting people affected by substance misuse.

You will ideally have:

• Experience working within the

  drug and alcohol sector.

• Experience managing a

  caseload.

• Experience

  leading or supervising a small team.

• Strong

  IT skills, including Microsoft Office packages.

• Excellent communication, leadership, and organisational skills.

We reserve the right to close this vacancy early should we receive a high volume of suitable applicants.

About Waythrough 

Make a real difference in your community 

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: