Team Leader (Gambling Prevention Team)

Team Leader (West Midlands)

locations

Bristol Road (Aquarius)

time type

Full time

posted on

Posted Today

job requisition id

JR013276

Team Leader (Gambling Prevention Team)

Location: West MidlandsWorking Hours: 37 hours (full-time)Contract Type: Permanent

Salary: £31,030 - £38,150

Make a real difference in your community.

Are you passionate about helping people overcome gambling-related harm and leading a team that changes lives?

We support people and communities to overcome the harm caused by alcohol, drugs and gambling. We're looking for an experienced and motivated Team Leader to join our Gambling Prevention Team and help deliver high-quality, person-centred support across the West Midlands.

This is a fantastic opportunity to combine your leadership skills with your passion for supporting people, ensuring individuals affected by gambling-related harm receive the best possible care.

About the Role

As Team Leader, you will support the Service Manager in the day-to-day delivery of the Gambling Prevention Service, providing leadership and guidance to a team of Gambling Practitioners. You'll ensure services are delivered safely, effectively and in line with contractual requirements, while promoting a culture of continuous improvement and person-centred practice.

Working closely with local partners and stakeholders, you'll help develop services that are responsive to community needs and support positive outcomes for people affected by gambling-related harm.

What You’ll Do

• Lead, motivate and support a team of Gambling Practitioners through effective supervision, coaching and performance management.

• Monitor service quality and performance, ensuring contractual targets, KPIs and accurate records are consistently achieved.

• Support the Service Manager with the day-to-day operational delivery and ongoing development of the Gambling Prevention Service and deputise in their absence.

• Build and maintain effective partnerships with local agencies, commissioners and community organisations to improve access to support.

• Promote best practice, safeguarding and person-centred approaches, ensuring individuals receive high-quality support that meets their needs.

To Succeed in This Role, You’ll Need:

• Experience working within gambling support, substance misuse, mental health or a related health and social care setting.

• Experience supervising or leading a team, with the ability to motivate and develop others.

• A sound understanding of gambling-related harm, safeguarding and recovery-focused practice.

• Strong communication, organisational and IT skills, including experience using Microsoft Office and case management systems.

• A flexible approach and willingness to travel across the service area to meet service and client needs.

We're looking for someone who is compassionate, organised and passionate about supporting people affected by gambling-related harm.

To view the job description and person specification, please click here.

About Waythrough 

Make a real difference in your community 

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: