Supervisor, VAWG-Protection Casework

JOB SUMMARY  

The Supervisor, VAWG Casework will ensure quality provision of VAWG case management and psychosocial support services to VAWG survivors to conflict-affected and displaced women and girls and survivors of VAWG. The Supervisor, VAWG Casework will train, coach, and support VAWG Caseworkers and strengthen systems of support for VAWG survivors.    

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

Capacity Building and Service Oversight  
•    Train VAWG Caseworkers, in line with the Inter-Agency VAWG Case Management Guidelines and International Medical Corps’ VAWG Standards. 
•    Train VAWG Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse 
•    Coach VAWG Caseworkers through regular group and individual sessions 
•    Conduct routine case review meetings 
•    Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs 
•    Develop tailored capacity building plans for VAWG Caseworkers, including plans for self-learning.  
•    Support VAWG Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.  
•    Oversee distribution of material and cash assistance to survivors and crisis-affected women and girls 
•    Support trainings of other service providers who may interact with crisis-affected women and girls and VAWG survivors. 
•    Contribute to the development and effectiveness of VAWG referral systems/pathways 

Human Resources Management 
•    Recruit and supervise VAWG Caseworkers 
•    Create a safe and supportive environment for VAWG Caseworkers  
•    Develop support strategies for VAWG Caseworkers, foster teambuilding, and support principles of self-care 

Monitoring and Reporting 
•    Seek and analyse feedback from clients and adapt services accordingly  
•    Oversee post-distribution monitoring  
•    Oversee service documentation  
•    Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors 
•    Contribute to internal and external reports 

Coordination, Advocacy and Representation 
•    Coordinate regularly with VAWG leadership team and participate, as required, in broader team meetings 
•    Mobilize stakeholders to strengthen coordination and safe access to services for survivors 
•    Promote a survivor-centred approach in all internal and external coordination meetings 
•    Organize case management meetings, as required, with other service providers 
•    Coordinate with mental health and psychosocial support (MHPSS), child protection, health, and other sectors to strengthen integration and referrals 
•    Represent program goals and VAWG standards  

Security and Conduct 
•    Ensure compliance with security protocols and policies 
•    Foster a safe and supportive working environment for all VAWG staff and partners 
•    Exemplify core principles of VAWG programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of equal treatment regardless of sex  
•    Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.