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Student Staff – SU Ambassadors

12.71 per hour
Students’ Union Building, Whiteknights, Reading, RG6 6EH
Part-time
7th September 2026
Listed today

Student Staff – SU Ambassadors 2026

Reading Students' Union is looking for friendly, welcoming faces to join our Ambassadors team! Be the point of contact students turn to at major SU events like Freshers' Fair, and stalls promoting Elections, and our iconic Summer Ball. You'll help run pop-up campaigns, direct students, and represent the Union with pride all while working flexible hours around your studies. If you're a team player who loves meeting people and making events run smoothly, we want to hear from you. Apply now!

Interview Date: w/c 7th September 2026

Job Purpose

To work across multiple departments and a range of roles providing support to Union staff, students, and prospective students.

Accountabilities:

Be visible and engaged with the SU, encouraging others to do the same.

Responsibilities:

Student Facing

  • Represent Reading Students’ Union in a positive manner, maintaining a polite, friendly, and professional attitude at all times
  • Be a welcoming face, acting as a friendly and helpful point of contact for students, providing excellent customer service at events like freshers' fairs, open days, and SU stands
  • Work effectively as part of a team of Ambassadors, communicating with teammates and Union staff to ensure the success of activities and events
  • Help set up and run pop-up stalls for various SU campaigns like elections and Summer Ball.

Operational Support

  • Assist with the running of major events like Freshers’ Fair and Refreshers’ Fair: directing students, managing queues, and providing important information
  • Provide help with event logistics, including moving equipment and setting up stalls and tables

General

  • Develop and promote a culture of excellence in customer service
  • Undertake any other tasks commensurate with the level of appointment that may from time to time be reasonably requested
  • Maintain health & safety protocols at all times
  • Be flexible and willing to take on various tasks as needed

Hours of work

Part-time role for student staff on a zero-hour contract. Expectations would be 5-15 hours a month during term time, peak busy periods may require more hours, but no more than 20 hours per week. This role can be taken alongside other Student Union part-time work providing you do not exceed 20 hours per week across all roles. However, we cannot guarantee regular hours. All student staff should plan to be available during our busy period over Welcome (Sunday, 20th – Friday, 25th September) and Election period (1st February – 19th March 2027) and during larger campaigns as necessary. All successful applicants should be available for training on 15 September (Tuesday afternoon), at Reading Students’ Union.

This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.

Person Specification

  • Experience of working within a team
  • Customer service experience
  • Experience supervising a team
  • Experience in events or similar

  • Ability to communicate with people at all levels in an effective and polite manner
  • Ability to multitask and prioritise
  • Good verbal communication skills
  • Knowledge and understanding of current student trends

  • Ability to work in a proactive and timely manner including under own initiative
  • Positive attitude to work related problems
  • Friendly, flexible, and organised approach to work
  • Reliable and trustworthy
  • Self-motivated and enthusiastic
  • Champion for equity, diversity and inclusion and an understanding of how this is relevant in a students’ union
  • Passion for sustainability

Job title:

Student Staff – SU Ambassadors

Location:

Students’ Union Building, Whiteknights, Reading, RG6 6EH

Working hours:

Up to 20 per week

Salary:

£12.71 per hour

Department:

Marketing & Communications

Reporting to:

Manager - Marketing & Communications