Student Services Officer
Job description
Salary: £31,347 - £34,006 p.a. (depending on experience) plus benefits
Job type: Permanent
Hours: 36.25 hours per week (Monday to Friday)
St John’s College, one of the largest Colleges within the University of Cambridge, is seeking to appoint a Student Services Officer to deliver a full, comprehensive and high-level administrative service.
The Student Services Officer will also provide a central function for our students as well as for other Departments/Office in relation to queries related to students. The postholder will also be responsible for effective front line customer service interaction with students.
As one of the biggest colleges in the University, St John’s offers our students countless opportunities to expand their horizons intellectually and personally. At the heart of this is excellent teaching in a supportive learning environment. This focus, and our commitment to creating an exceptional and distinctively Johnian collegiate experience, helps us to attract the brightest minds as undergraduates, postgraduates and Fellows, and makes it easier for each of them to realise their academic ambitions here.
The College offers a competitive benefits package including membership of a defined contributory pension scheme, 36 days’ annual leave (inclusive of Bank Holidays), access to a ‘cash plan’ healthcare scheme currently provided by Simplyhealth, free lunch, free use of an on-site Gym and free parking close to the College site, subject to availability and an Agile Working policy whereby eligible staff may be able to work remotely for up to 40% of their working hours.
Before You Apply – Please Read
To help you submit the strongest possible application, we’ve created a Candidate Information Pack that provides further information about the role and how to apply. It outlines what we’re looking for, how to structure your CV and covering letter, and tips to stand out. We strongly encourage all applicants to read this guidance before applying. You can find it here: Candidate Information Pack
The closing date for the receipt of completed applications is 9:00am on Friday, 19 June 2026. Interviews are expected to be held during the week commencing Monday, 29 June 2026.
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recruitment@joh.cam.ac.uk
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In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy .