Specialist Engagement Worker

Specialist Engagement Worker

locations

Exeter- Magdalene House

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

JR012842

Specialist Engagement Worker

Location: ExeterWorking Hours: 37 hoursContract Type: PermanentSalary: £25,877 - £30,868

The System Treatment and Recovery (STaR) project, funded by the national Rough Sleeper Drug & Alcohol Treatment Grant, aims to improve health, housing, and recovery outcomes for people experiencing or at risk of rough sleeping.

Using a One Team approach, we provide joined-up, wraparound support through a partnership spanning substance misuse, physical health, housing, psychiatry, and social inclusion. Our multi-skilled team includes a project co-ordinator, team leader, specialist enablement workers, psychologists, GP, nurses, and administrators. 

About the Role

STaR is designed to reach those who find traditional treatment hard to engage with, testing new ways to support meaningful recovery. Staff hold small caseloads, allowing time to tailor interventions and build trust with clients often seen as “too complex” for mainstream services.

We’re looking for someone passionate about recovery. Someone who understands that lasting change comes from empowering people across all areas of their lives. 

What You’ll Do

• Work as part of the

  System Treatment and Recovery (STaR)team to support people experiencing or at risk of rough sleeping.

• Provide

  wraparound, person-centred supportaddressing health, housing, and recovery needs.

• Hold a

  small caseload, allowing time to build trust and deliver meaningful, tailored interventions.

• Engage individuals who have found it difficult to access or remain in traditional treatment services.

• Collaborate within a

  multi-disciplinary teamincluding psychologists, GPs, nurses, housing and social inclusion specialists.

• Contribute to

  innovative ways of workingto improve engagement and recovery outcomes.

• Work collaboratively with partners to

  reduce barriers to treatmentand promote holistic recovery.

• Support clients to

  build stability, confidence, and independencein all areas of their lives.

To Succeed in This Role, You’ll Need:

• Passionate about

  recovery and empowermentfor people experiencing homelessness or complex needs.

• Understanding that

  true recoveryinvolves support across health, housing, and social wellbeing.

• Experience of working with individuals affected by

  substance misuse, mental health, or homelessness(desirable).

• Skilled at building

  trusting, respectful relationshipswith people who may be wary of services.

• Able to

  work collaborativelyas part of a multi-agency team.

• Flexible, compassionate, and resilient when working with people facing multiple challenges.

• Committed to

  inclusive, non-judgmental, person-led practice.

• Strong communication and organisational skills.

About Waythrough 

Make a real difference in your community 

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: