Service Coordinator

Social Inclusion - Futures Together

Are you passionate about creating opportunities, building connections, and transforming lives? We are looking for an enthusiastic and innovative Service Coordinator to lead the social inclusion element of the Futures Together service across South and West Essex.

Futures Together brings together the expertise of Phoenix Futures' Criminal Justice and Social Inclusion services to deliver a holistic, person-centred approach that empowers individuals to reconnect with their communities, build confidence, and achieve positive outcomes.

In this exciting role, you will be at the forefront of developing creative and impactful social inclusion initiatives that help people thrive. From designing engaging community-based activities and peer-led groups to building strong local partnerships, you will play a key role in creating opportunities that reduce isolation, foster belonging, and inspire lasting change.

You will also lead the recruitment, development, and support of volunteers and peer mentors, helping to create a vibrant network of individuals with lived experience who can influence, inspire, and support others on their journey.

Working collaboratively with local organisations, community groups, and stakeholders, you will identify innovative ways to connect people with opportunities that enhance wellbeing, develop skills, and strengthen community participation. This is a role that offers genuine autonomy, creativity, and the chance to shape services that make a meaningful difference.

This position offers 30 hours per week and is ideal for someone who is motivated by community development, passionate about social inclusion, and excited by the opportunity to co-design solutions with the people we support.

If you are ready to be part of a forward-thinking team committed to breaking down barriers and building stronger, more inclusive communities, we would love to hear from you.

To apply, please submit your application today. If you would like to find out more about the role and the Futures Together service, contact us on 01376 316126 for an informal conversation.

Together, we're creating opportunities, building connections, and transforming futures.

Role Purpose:

• To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
• Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
• To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
• Innovate, implement, and facilitate recovery, and social inclusion groups within South and West Essex.
• To complete administrative tasks,including database maintenance, maintenance of accurate client’s information.
• Be able to work in a fast-paced service and be flexible to changes plans at short notice.

Your Rewards

• Starting salary of £21,038 per annum, pro rata. With the opportunity to access potential yearly salary increments subject to appraisal.
• 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We will ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do

#LP