{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Website & Digital Content Manager","description":"\n

Job Reference:

1861

Location:

Homeworking

Hours of Work:

30 hours per week (part time)

Salary:

£37,867.30 pro rata (£46,703 FTE) per annum, plus home-based allowance (£389 pro rata)

Contract Type:

Temporary Contract

Closing Date:

31 Aug 2026

\n ID: 1861\tSenior Website & Digital Content Manager \n
Service:\t Digital Marketing \n
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Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)\n
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Location: Homebased\n
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Hours: Part time, 30 hours per week \n
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We offer flexible working arrangements - please see below for more details. \n
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Contract: Temporary 12 month contract (mat leave)\n
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Family Action & the Role’s Impact:\n
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. \n
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We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. \n
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This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation. \n
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Main Responsibilities (for details check the job description and person specification):\n
•\tStrategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.\n
•\tLead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives\n
•\tLead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.\n
•\tOversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.\n
•\tUse sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.\n
•\tLine manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers \n
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Main Requirements (for details check the job description and person specification):\n
•\tExtensive experience of website development and management within complex organisations\n
•\tExtensive experience of managing complex digital projects with multiple stakeholders such a website builds\n
•\tExperience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations\n
•\tAbility to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance\n
•\tExperience of line management\n
Benefits: \n
-\tan annual paid leave entitlement of 30 working days plus bank holidays\n
-\tup to 6% matched-pension contributions\n
-\tflexible working arrangements and new starters have the right to make flexible working requests from day one of employment\n
-\tenhanced paid sick leave and paid family leave provisions\n
-\teye care and winter flu jabs vouchers\n
-\tcycle to work scheme\n
-\tinvesting in your professional development with ongoing quality training and career development opportunities\n
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We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.\n
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To Apply:\n
•\tClick the “Apply Now” link below and fill out our digital application form\n
•\tClosing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate. \n
•\tTo learn more about Family Action: Careers\n
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Interviews will likely to take place virtually during the first week of September 2026.\n
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For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis@family-action.org.uk \n
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Our commitment to Equality, Diversity & Inclusion:\n
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.\n
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We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.\n

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