Senior Rehoming and Welfare Assistant
Work pattern: 28 Hours per week, to be worked over four days on a rota basis, including weekends and bank holidays
Salary: Up to £20,474.94 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Rehoming and Welfare Assistant:
Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
Present a professional and friendly image to customers and visitors
As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
Provide support and supervision to volunteers to coach and guide them on cat care duties
Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
What we’re looking for in our Senior Rehoming and Welfare Assistant:
A full, manual driving license is essential as some driving of centre vans is required
An excellent communicator with strong empathy and communication skills
Excellent customer service skills and experience of dealing with members of the public
Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
Resilient with the ability to cope with potentially distressing and emotional situations
A positive attitude and good at working as part of a team
Team leader or supervisory experience
An understanding of health and safety and comfortable with manual handling tasks
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
anonymised application form
virtual interview
in-person interview/trial day
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.