Senior Practitioner – Ealing Move-On Team

Role: Senior Practitioner – Ealing Move-On Team

Salary £39,518 per annum

Hours: 37.5 per week

Location: Hammersmith

Closing date: 30/08/2026

Interview date: 10/09/2026

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Senior Practitioner to join the Ealing Move-On Team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

• Represent the service at internal and external meetings, building effective partnerships and advocating for the needs of clients and the service.
• Support the team in proactive problem-solving to address challenges, minimise risks and enable positive progress for service users.
• Provide day-to-day operational support to the manager, ensuring the service runs efficiently and effectively.
• Monitor outcomes and performance data, producing reports and identifying actions to improve service delivery.
• Ensure safeguarding concerns, risks and incidents are identified, managed and escalated appropriately and oversee all health safety concern and reports.

• Experience of delivering outcomes and leading service improvements and change initiatives.
• An excellent communicator, able to build and maintain positive working relationships with internal and external partners.
• Provides strategic oversight of case management processes, chairing case review meetings and supporting staff to overcome barriers, progress cases and achieve agreed outcomes.
• Supports the effective performance of the service through analysis of referral trends, promotion of referral opportunities, and actions that maximise service reach and support the delivery of KPI targets.
• Demonstrates exceptional reliability, professionalism and judgement, with strong organisational skills and the ability to manage multiple priorities effectively.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Sylvia Thomas, Lead Manager at

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.