Senior Family Time Supervisor

Job Reference:

1769

Location:

Kent

Hours of Work:

Sessional hours

Salary:

£13.53 per hour

Contract Type:

Casual

Closing Date:

24 Apr 2026

Senior Family Time Supervisor

Service: Medway Family Time

Salary: £13.53 per hour

Location: Sunlight Centre, Richmond Road, Gillingham ME7 1LX

Hours: Sessional

Contract: Sessional

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

An exciting opportunity has arisen for a Sessional Senior Supervisor role within the Medway Family Time Service.

This role will sit alongside your current position as a Family Time Supervisor and offers the opportunity to further develop your skills by supporting the management, quality assurance and wider functioning of the service. You will play a key role in maintaining high standards across the team, including quality assuring reports and contributing to its development, management and the audit processes.

Main Responsibilities:
1. To jointly lead on the quality assurance of Medway Family Time reports ensuring that they are of a high quality and meet the KPIs linked to them.
2. To embed good practice of report writing in the existing team and to support the induction of new members of staff.
3. To provide management cover when required ensuring the safe and effective running of the Family Time Centre.

Main Requirements (for details check the job description and person specification):
• The knowledge and ability to support staff who need to improve their report writing skills to ensure that they quickly meet the required standards.
• To have a good operational knowledge of Inform and Mosaic and to support the development, implementation and audit of the data base.
• To support the delivery and management of safe and effective supervised Family Time sessions.
• To manage the centre, taking responsibility for supporting staff and any incidents or challenges that occur.
• To promote and maintain Family Time arrangements that are agreed between all parties including respecting the wishes of children and young people.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with children’s barred list

• Benefits:
- Annual leave entitlement
- access to the Employee Assistance Programme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Friday 24th April 23:59

Interviews are scheduled to take place from Tuesday 5th May

For any queries, or if you would like to discuss any aspect of the selection process or role then please contact either Zoe Hill – zoe.hill@family-action.org.uk or Leanne Foster - leanne.foster@family-action.org.uk
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.