Senior Case Worker

Inclusive

Committed

Location Hammersmith & Fulham

Salary £38,115 - £41,881 pa

Contract / Full time / 37.5 hours per week

This is a , Full time vacancy that will close in 11 days at 10:00 BST.

About The Role

Do you have a genuine interest in supporting people to rebuild their lives?

This post is offered as a fixed term contract until 31 March 2027, or as a secondment for internal staff.

The Senior Case Worker is part of the Hammersmith and Fulham Navigator Service, made up of three Senior Case Workers, a Co-ordinator and a Service Manager.

The Navigator Service provide intensive support to vulnerable adults who are:

• At risk of homelessness, e.g. due to eviction or difficulties sustaining their tenancy,
• In Supported Housing and need intensive support to be able to move on into their own independent tenancy
• Homeless (e.g. sleeping on the streets / sofa surfing / leaving hospital or prison with no accommodation) and are needing intensive support to find suitable accommodation

About you

The Senior Case Worker will carry their own caseload of clients who they will be responsible for delivering intensive case work to. Navigator clients may have multiple and complex support needs, including substance misuse, mental health, physical health, and offending behaviours.

The Navigators work to empower clients in their recovery from homelessness and/or on their journey to independence.

To achieve this, we:

• Are flexible and client-centred. We breakaway from a one-size-fits all approach, instead we provide dynamic and flexibility support that offers clients choice in how we work with them
• Develop expert skills and knowledge to support clients to navigate their way through services, e.g. housing, benefits, health, substance misuse etc.
• Use personalised budgets to ensure clients have the resources they need to live safe, happy lives and progress on their recovery journey
• Work in a trauma informed manner, taking into account clients psychological and emotional needs.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 17 June 2026

Interview and assessments on: 29-30 June 2026

About Us

What We Offer

Below are some of our key focus areas to improve both our candidate and colleague experience:

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We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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