Sales & Welcome Team Assistant (fixed-term)

Jobs

We are looking for proactive positive-thinkers to join our Sales and Welcome Team from 27 July 2026 - 30 August 2026 to assist in the provision of ticketing, audience development initiatives and merchandise sales during the 2026 Edinburgh Festival Fringe period.

Typical duties include:

• Processing face-to-face, telephone and internet reservations, donations and sales of tickets and merchandise.
• Operating computerised Box Office system, ensuring data input accuracy
• First point of contact for general enquiries, visitors and deliveries
• Providing excellent customer service to all customers including internal departments and visiting companies
• Daily cashing-up and reporting procedures

Our ideal candidate will be an excellent communicator with strong customer service skills. A computer literate problem-solver with cash handling skills, you will also be able to work on your own initiative and prioritise effectively. Experience of working with a ticketing system would be advantageous but not essential as training will be provided. If this sounds like you, we’d love to hear from you.

This is a fixed-term position from 27 July – 30 August 2026. There are no guaranteed hours, however we expect to be able to offer 12-15 hours per week from 27 July and 30-35 hours per week from 3 Aug 2026. Hours will include evenings and weekends.

If you wish to apply for this post please download the application pack and send the application form to us as directed in the pack. Please note all applicants must be eligible to work in the UK and, if applicable, must hold any necessary work permit and/or visa.

Closing date for applications is 12 noon on Wednesday 27 May 2026.

Interviews will be held in the week commencing 1 June 2026.

The Traverse Theatre is a Real Living Wage employer and aims to be an equal opportunity employer.