Help us make a difference to people with life-limiting illnesses…
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
Our Retail Support Managers will be working closely with, and deputising for, the Area Managers, to support an agreed area of charity shops to deliver targets and ensure best practice. You’ll also play a role in identifying, recommending and implementing improvements to working environments, efficiency and performance.
Our charity shops and online platforms play a significant role in raising funds to enable us to provide our services.
The Retail Support Manager role will support our work by:
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- Supporting with planning & implementation of projects
- Supporting with stock management, training, and volunteer management
- Encouraging Gift Aid compliance and income maximisation across charity shops
- Assisting Shop Managers with identifying and implementing improvements
- Developing knowledge of local market conditions and competition
- Administrative assistance and reporting / data analysis
It will involve driving throughout the agreed area within Coventry and Warwickshire, holding keys, moving and handling, and working some weekends and bank holidays on a rota.
About you
We would love to hear from you if you have:
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- Experience in retail, leadership, customer service, and financial targets
- Knowledge of selling and merchandising
- Skills in numeracy, organisation, prioritising, teamwork, and motivating people
- Resilience and professionalism
- UK driving licence and a vehicle for work
- Flexibility with working locations and days
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Other roles you may have experience of could include: Store Manager, Retail Manager, Branch Manager.
This role will require an enhanced DBS check including the children’s barred list because you will be managing volunteers under the age of 16 years. We will arrange and cover the costs of this check.
As this role requires travel, you must be able to travel within Coventry and Warwickshire.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
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- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
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How to apply
Please click ‘Apply’ below to answer a few short questions and attach your CV.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact Myton Recruitment on 01926 838 849, recruitment@mytonhospice.org, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.