Retail Assistant Shop Manager – Heywood

We are looking for an enthusiastic and organised Assistant Shop Manager, to help support the day-to-day running of our busy charity shop in Heywood. This is a rewarding role for someone who enjoys retail, working with people, and making a positive impact in the local community.

Day to day, you’ll be supporting the Shop Manager with daily operations, help maximise sales and achieve shop targets and supervise and motivate our volunteer team. You’ll also provide excellent customer service in store, assist with sorting donations, merchandising and window displays and ensure the shop is clean, safe and welcoming.

Do you have confidence supervising others?

Do you have the ability to work in a fast-paced environment?

If you have retail or customer service experience, can communicate with people on all levels, a positive hands-on attitude, and a passion for Charity work and community support we’d love to hear from you!

For more information, an informal discussion or to arrange a visit, please contact recruitment@springhill.org.uk and a member of the retail team will be in touch.

What we’ll give you

• A friendly and supportive working environment
• Opportunity to make a real difference
• Generous pension contribution
• 5 weeks holiday plus 10 bank holidays (pro-rata)

*Please note this advert may close early if sufficient applications are received*

Additional information

Closing date: Friday 19th June 2026

Interview date: TBC

How to apply

Please submit your CV (setting out your career history, with key responsibilities and achievements) alongside a cover letter telling us why you feel you are suitable for this role, in particular, explaining how you fulfil the requirements set out in the Person Specification.

Please also complete our Equal Opportunities Form (see link below) and return with your CV and Cover Letter. 

This allows us to see if there are any unfair barriers to becoming a Springhill Hospice employee and whether there are any changes that we could make to encourage a more diverse field of applicants to apply. You can select ‘prefer not to say’ to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel.

Please send your application documents to recruitment@springhill.org.uk 

If you require any assistance regarding the application process, please telephone the HR Team, on 01706 649920 or email recruitment@springhill.org.uk 

We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. We therefore encourage applications from people of all backgrounds and abilities.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

By submitting your application to us you confirm you understand and agree to the use of your personal data in accordance with the Data Protection Act 2018. You also declare that the information given in your application is complete and correct to the best of your knowledge. You understand that should you be employed by Springhill Hospice and at a later date this information is found to be incomplete or incorrect this may be considered as just reason to terminate your employment.

Springhill Hospice complies by law with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). You can read our Recruitment Privacy Notice via the button which defines how Springhill Hospice collects and processes your personal data when you apply for an employment position. The Recruitment Privacy Notice also defines how Springhill complies with the GDPR and the Data Protection Act 2018. Please ensure you read this Notice before completing and submitting your application for employment. If you require a hard copy of the Notice, please contact Reception on 01706 649920.

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

By submitting your application to us you confirm you understand and agree to the use of your personal data in accordance with the Data Protection Act 2018. You also declare that the information given in your application is complete and correct to the best of your knowledge. You understand that should you be employed by Springhill Hospice and at a later date this information is found to be incomplete or incorrect this may be considered as just reason to terminate your employment.