Retail Area Manager

Make a difference

Positive community impact

Learn, develop, grow

Salary: £36,155 - £40,231 per annum

Location: Field based- North West, East Anglia

Hours: 37.5 hours per week

This is a Permanent, Full Time vacancy that will close in 12 days at 23:59 BST.

The vacancy

*Current full, valid driving license and own vehicle is essential for this role*

£36,155 - £40,231 per annum + mileage reimbursement

Working Pattern:  

• Full time37.5 hours per week (Monday - Friday with occasional weekend working)
• Field Basedwith 2 days per week home working

Shops you will manage:

Do you have:

• A proven track record of delivering sales budgets in a competitive retail environment?
• Experience of leading large teams in the delivery of financial goals?
• Excellent communication skills and the ability to build relationships with individuals of all ages and backgrounds?
• Tenacity and drive with the ambition to exceed budgets?
• Outstanding time management and with the ability to meet deadlines and optimise support to shops?
• High level of commercial acumen, able to analyse performance and develop strategies to deliver growth?

Responsibilities:

• Lead a team of shop managers in the delivery of sales and profit budgets for EACH retail
• Deliver exceptional levels of retail performance through outstanding retailing standards and initiatives
• Support the development and delivery of the retail strategy

Want to see what it is like to be a part of our Retail team at EACH? Please click here 

Closing Date:    22 May 2026

Accessibility Information

Please be aware that some of our shops have the following access limitations:

• No step‑free access to the shop entrance
• No step‑free access to the rear of the shop
• Changes in floor levels and uneven surfaces inside the shop, with no ramps available
• Shop spread over multiple floors with no lift
• High‑level storage in the back‑of‑house area
• Staff facilities are not located on the ground floor
• No designated accessible parking bay outside the shop

At EACH, we are focused on supporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role, we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.

If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07442 465971. 

The Company

The benefits

Our retail vision

East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand won the Third Sector Award for Best use of Social Media in 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.

For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.

From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.

The organisation

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

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Published

3 days ago

Closing

in 12 days

{Expiry}