Relationship Manager – Scotland
Relationship Manager – Scotland
Closing Date: 15/05/2026
This is an exciting opportunity to play a key role in shaping skills and workforce learning and development across the engineering construction sector. As a Relationship Manager, you’ll build strong, trusted partnerships with regional employers, champion ECITB training solutions, and help organisations identify, define, and deliver the skills they need to succeed.
You’ll act as the principal ECITB contact for assigned employer establishments, working closely with the Regional Operations Manager to support delivery of the regional plan and wider ECITB strategy. As a trusted advisor and industry ambassador, you’ll promote collaboration across multiple stakeholders, drive the take-up of ECITB products and services, and ensure employers see ECITB as a valued, strategic partner.
Your role will focus on delivering real impact through apprenticeships, training programmes, grant funding, and levy-funded initiatives, while maintaining high levels of customer satisfaction and continuous improvement. This is a rewarding position for someone passionate about skills, relationships, and making a tangible difference across the engineering
Experience & qualifications
Essential:
- Previous relevant experience demonstrating a level of competence working effectively in a business
- relationship-focused capacity.
- Experience of training and competence systems.
- Experience in identifying and delivering solutions that meet customer needs.
- Proven ability to identify and pursue opportunities for business or service development.
- Experience in managing challenging conversations or stakeholder negotiations.
- Demonstrable experience of working to deadlines and delivering results.
Desired:
- Experience in managing non-technical projects, including stakeholder coordination.
- Familiarity with the engineering construction sector or a related industry, particularly in a skills or training capacity.
- Exposure to coaching or mentoring activities within a team environment.
- Awareness of risk management principles and practices.
- Knowledge of the 1991 Industrial Training Board (Engineering Construction Board) Order.
What we offer
- Company laptop & mobile provided.
- 25 days holiday including Christmas closure, rising to 30 over the first five years’ service.
- Generous pension scheme via salary sacrifice.
- Cycle to work and e-car lease schemes.
- Flexible holiday purchase scheme.
- 24/7 Employee Assistance Programme.
- Enhanced maternity/paternity pay and leave.
- Home office set-up support.
View Relationship Manager – Scotland role profile
Equality, inclusion and diversity (EDI)
The ECITB is committed to diversity and inclusion and welcomes applications from all sections of the community, particularly those that are under-represented in the engineering construction industry. Please note, you must be eligible to live and work in the UK indefinitely to apply for our vacancies.