Connect with a cause that needs you!

Recovery Worker

25,877.8 per year (pro rata)
Lowther Street
Full-time
29th June 2026
Listed today

Recovery Worker

locations
Lowther Street
time type
Part time
posted on
Posted Today
job requisition id
JR012791

2x Recovery Worker /Lowther Street Crisis House

Location: 81 Lowther Street Whitehaven Cumbria CA28 7RB

Working Hours: 30 hours per week-

4 shifts per week rolling rota, bank holidays and weekends

Early shift is 7:30am - 3:30pm & Back shift is 2:30pm -10pm

Contract Type: PermanentSalary: £25,877.80 - £30,868

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Lowther Street Crisis House is the only community crisis house in Cumbria. The service was established to provide a unique alternative to psychiatric admission. The project delivers a holistic package of support in a safe, comfortable and supportive environment without the stigmatizing effects and restrictions of hospital environment.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.

Duties include

  • Manage and improve their own physical and mental well-being

  • Support the development of independent living skills, including budgeting, community engagement and access to services.

  • Encourage choice, control and active participation in decision-making.

  • Assess the wellbeing and welfare of people we support on an ongoing basis

  • Maintain professional boundaries and act in line with the Code of Conduct

  • Keep our service compliant with legal regulations

  • Maintain accurate, timely and confidential records in line with GDPR and organisational policies

  • Oversee your own caseload of key clients

  • Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations

  • Promote physical, mental and emotional wellbeing

  • Ensure positive risk assessments are created and implemented in line with our policies and procedures

  • Signpost people we support, to other services for additional support

What you'll need to succeed in the role;

  • Level 2 or Level 3 qualification in Health & Social Care, or equivalent (desirable)
  • Qualification or accredited training in Mental Health, Substance Misuse, or Recovery Support (desirable)
  • Ability to communicate effectively at all levels
  • Ability to respond compassionately to sensitive and complex issues
  • Able to motivate, support and advocate for people using services

To view the full job description please click here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

  • Pension scheme with 4.5% employer contribution, matched up to 6.5%

  • Life assurance (3× annual salary)

  • Enhanced sick pay and family-friendly pay

  • Birthday leave and the option to buy up to 5 extra days’ annual leave

  • Professional fee reimbursement for relevant qualifications

  • 24/7 online GP access and Employee Assistance Programme

  • Recognition and long service awards via our

    Way to GoandAspirationsportals
  • £500

    Recommend a Friendbonus
  • Cycle to Work scheme and Credit Union membership

  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-06-29