Connect with a cause that needs you!

Recovery Worker - Crisis Team

25,877.8 per year
Oak House, 383 Padiham road, Burnley, BB12 6SZ
Full-time
4th August 2026
Listed today

Recovery Worker - Crisis Team

locations
Oak House
Willow House
time type
Full time
posted on
Posted Yesterday
job requisition id
JR013230

Crisis Recovery Worker – Lancashire Oak House

Location: Oak House, 383 Padiham road, Burnley, BB12 6SZ (Work from Willow house also required if staff shortage).

Working Hours: 37 hours per week (shifts will equate to 37 hours per week over the year)Contract Type: PermanentSalary: £25, 8777.80 - £30,868.31 per annum

About Waythrough 

Make a real difference in your community 

About the service:

Oak house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a five bedroom facility, with 24 hour staffing, 7 days a week. Day staff work in a shift pattern of earlies (8 am - 4pm), days (09:30am - 5:30pm) and lates (1:30 - 9:30pm). Waking night staff cover a ten hour period.

The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.

About the role:

Assist people using our services to:

  • Manage and improve their own physical and mental well-being

  • Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions.

  • Live more fulfilling lives and develop new meanings and purposes

  • Take control over their life, through their own choices and decisions

Ensure the safe running of the service:

  • Assess resident wellbeing and welfare on an ongoing basis

  • Keep our service compliant with legal regulations

  • Provide a safe, respectful environment

Keywork:

  • Oversee your own caseload of sessions

  • Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels

  • Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations

  • Complete a range of activities during and around sessions

  • Ensure positive risk assessments are created and implemented in line with our policies and procedures

  • Signpost people we support to other services for additional support

  • Maintain the health and safety of the building: cleaning, risk management, recording and reporting.

  • Support the team with daily planning

Manage your own workload:

  • Plan and carry out your core areas of responsibility

  • Complete accurate and timely computerised records via our database

  • Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service

  • Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues

  • Keep up to date with organisational developments

To Succeed in This Role, You’ll Need:

  • Ability to communicate effectively at all levels

  • Ability to respond compassionately to sensitive and complex issues

  • Able to motivate, support and advocate for people using services

  • Able to work effectively unsupervised and as part of a team

  • Able to keep good and accurate records

  • Ability to plan and prioritise workload

  • Good interpersonal and listening skills

  • Able to keep good and accurate records

  • Ability to plan and prioritise workload

  • Able to demonstrate a commitment to self-development & training

  • Able to demonstrate personal & professional integrity

  • Ability to work under pressure

  • Good IT skills, including in Word, the use of databases and email

  • Able to work flexibly to meet the needs of the Service and people using services

  • Able to participate in a 24 hour/7 day week shift rota, undertake on call duties and stay away from home at night

To view the full job and person specification, please click here.

What We Offer

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

  • Pension scheme with 4.5% employer contribution, matched up to 6.5%

  • Life assurance (3× annual salary)

  • Enhanced sick pay and family-friendly pay

  • Birthday leave and the option to buy up to 5 extra days’ annual leave

  • Professional fee reimbursement for relevant qualifications

  • 24/7 online GP access and Employee Assistance Programme

  • Recognition and long service awards via our

    Way to GoandAspirationsportals
  • £500

    Recommend a Friendbonus
  • Cycle to Work scheme and Credit Union membership

  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-08-04