REACT Service Support Worker

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Care service as a REACT Support Worker to provide reactive, focussed and flexible support to adults to live well and reduce vulnerability, which could be following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community.

Our support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Health & Care be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It’s not just a job, but an amazing way to give back to your community.

A day in the life of a Support Worker will involve:

• You will work within the REACT team which are part of a larger Multidisciplinary team compromising of medical staff, Occupational therapists, Mental Health, and other Health Care professionals.
• Referrals are received from the clinical lead via community health professionals such as GPS and District nursing.
• We provide support within the service users home to prevent a hospital admission by doing shopping, housework, prescription collection, respite sitting and welfare checks.

Some typical tasks might include:

• Speaking with healthcare professionals about service user requirements
• Driving to different locations including hospital, doctor surgeries, pharmacies, shops and patient’s homes
• Offering both emotional and practical support to people using our service
• Helping to assess our Service Users future needs and helping develop & create support plans and signpost to relevant agencies and community groups for support/engagement
• Ensuring our systems are updated so that we can track what support has been offered to patients

• Have a full UK manual driving licence.
  
• Have a good knowledge of services provided by the NHS and Social Care.
  
• Be able to make things great. You know how to improve service quality for the benefit of users.
  
• Be professional. You can deal with queries in a diplomatic and confidential manner.
  
• Love being flexible. Working hours out with the norm suits you.
• There is no personal care or administration of medication for this role.

The closing date for applications is 23.59 on Wednesday 13th May 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.