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Programme Manager (Dogs Trust Ireland CRM Transformation)

Dogs Trust
London
Full-time
15th May 2026
Listed today

Programme Manager (Dogs Trust Ireland CRM Transformation)

Are you a programme manager who has experience of working on complex IT projects?
We’re looking for a Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.

What does this role do?

As Programme Manager (Dogs Trust Ireland CRM Transformation), you will:

  • apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives,
  • work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working,
  • work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution, coordinate and manage delivery, ensuring agreed objectives and timelines are met,
  • manage and track dependencies throughout, and work with the Portfolio team to provide delivery assurance.

While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027.

Interviews for this role are provisionally scheduled for 28th and 29th May 2026, and will take place on Teams.

Interviews for this role are provisionally scheduled for 28th and 29th May 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.

About Dogs Trust

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To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at jobs@dogstrust.org.uk. We're here to support you every step of the way.