Program Quality Knowledge Management Coordinator

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• Job Details

• Location:Zimbabwe - Harare
• Workplace Type:On-site
• Hours:40
• Salary:As Per Oxfam's Pay Scale
• Job Family:Programme
• Division:International
• Grade:C2
• Job Type:Fixed Term
• Closing Date:13 August 2026
• Country:Zimbabwe

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have a Master’s degree in Development Studies, Social Work, Project Planning or equivalent qualification?

Do you have an Excellent knowledge of programme development and delivery approaches, tools, methodologies and best practice?

Do you have strong technical competence in research, learning and monitoring and evaluation methods theory and practice; and, good critical grasp of latest sector thinking, codes, standards and practice?

If the answer is yes, then we would like to hear from you.

Oxfam is looking for Program Quality Knowledge Management Coordinator

 

Key Responsibilities and Accountabilities

• Adopt an advisory attitude, stay up to date with the latest thinking, undertake/commission organised reviews, research and analysis and spend time in reflective consideration to develop a comprehensive understanding of how programme quality can be achieved across country programmes
• Working with the programme leads to ensure quality, coherence and impact of the SAF Cluster through monitoring and evaluation (plays and advisory and oversight role) of the impact of the various components of the programme.
• Critically analyse programme strategies and approaches and facilitate appropriate change to ensure programme outcomes are sustainable.

• Manage capturing, documentation and communication of innovation and best practices within/out country programme and share this across programmes, staff and partners
• Support partner monitoring processes by contributing to qualitative and quantitative reporting standards and in close collaboration with relevant programme managers
• Support the embedment of participatory approaches, in partner organisations

• Support in the development of quality control systems for Monitoring and Evaluation within the Country programme and ensure its implementation in conjunction with respective programme managers.
• Writes and contributes to internal reports for country and region and external donor reports whilst ensuring quality programming and reporting
• Support teams develop and deliver quality programmes in line with Oxfam’s approaches, policies and guidelines

• Provide regular information, briefings and reports on activities of the country programme, including the support of donor and other visits to the programme;
• Ensure good coordination between Oxfam and national authorities and NGOs;
• As a member of the Programme Leadership Team contribute to the development and implementation of country strategy and develop and coordinate operational plans to achieve the strategy;

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What we are looking for: 

An ideal candidate for the role will also be / have:

 

Knowledge & Experience 

• Master’s degree in Development Studies, Social Work, Project Planning or equivalent qualification. A Bachelor’s degree combined with relevant postgraduate or professional qualifications and significant experience of at least 10 years may be considered.
• Fluent in English (verbal and written)
• At least 6 years of experience in managing complex programs
• Excellent knowledge of programme development and delivery approaches, tools, methodologies and best practices
• Strong technical competence in research, learning and monitoring and evaluation methods theory and practice; and, good critical grasp of latest sector thinking, codes, standards and practice
• Knowledge of statistical computer packages
• Strong knowledge and understanding of gender, poverty and development issues in SAF Cluster
• Understanding of a broad range of programme quality issues and the practical issues faced by programme managers in demonstrating impact
• Minimum of 3 years’ experience in designing and implementing monitoring and evaluation frameworks and programmes
• Experience in working in multi-sectoral programmes and ability to manage multiple priorities, work under pressure and deadlines
• Demonstrable understanding and direct experience of long-term development, humanitarian and/or campaigns and advocacy workpreferably at management level
• Evidence of leadership of impact assessment processes within an INGO or other institution
• Demonstrable experience of developing and delivering successful training and staff development initiatives and in coaching teams
• Experience of training staff and developing staff capacity. Able to take on a mentoring and coaching role.
• Experience of monitoring and managing budgets of several million pounds.
• Experience of establishing and using effective programme monitoring frameworks

Skills 

• Strong conceptual, analytical and critical thinking
• Ability to influence effectively both inside and outside the organisation.
• Ability to work as part of a team and adopt a consensus based approach to working where possible.
• Ability to lead and motivate others, strong self-awareness and interpersonal and communications skills.
• Strong influencing skills, demonstrable ability to contribute to teams and to work with and influence people from diverse backgrounds
• Creative and innovative approach – ability to lead thinking on technology choices and development approaches.
• Willing to travel up to 30% of the time

 

You can read more about all Oxfam has to offer here.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

values are recruited to work for us.

 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

 

 

To do that:

• We want and need everyone, and that means we need you.

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Location

Zimbabwe - Harare

13 Brigadier Atif Road, Manzil, Mount Pleasant, Harare, Zimbabwe

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