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- London
- Product
- Permanent
This role offers a competitive salary, hybrid working (5-8 days per month in the London office, with mandatory attendance on Thursdays), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.
Salary £45,000 – £50,000 per annum
Location: London/Hybrid (5-8 days per month in the London office, with mandatory attendance on Thursdays)
About the role
At a time of great opportunity for Which?, with a new 2030 vision and strategy, this is an important role in ensuring our Product Design function can deliver at pace for our customers.
This role will help shape the delivery of new experiences across one of our product squads, enabling us to level-up our product offering to improve customer acquisition and retention.
Key responsibilities include
You'll be responsible for creating evidence-based, easy-to-use, accessible, and elegant design solutions that solve customer problems, support organisational objectives, and reinforce the Which? brand proposition. You'll work together with fellow squad co-leads in planning, making decisions and shaping the direction of the Squad you're in.
About you
- A strong portfolio demonstrating experience across the full product life-cycle – including early concepts & prototypes through to production-ready designs, across multiple devices.
- Demonstrable working experience as a Product or UX designer
- Solid experience in utilising user-centred design methodologies, user research, data and insight to influence product design direction
- The ability to present confidently and eloquently explain design decisions to stakeholders and peers alike
The interview process for this role involves
- First interview – circa 30 minute conversation with the hiring manager
- Candidates who pass the first stage will have a second interview with the hiring manager and two other colleagues across the product, design and technology team. At this interview there will be a presentation.
- Offer stage
Benefits
We also have these benefits for you to consider:
- 35 hour working week
- Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
- Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
- Annual Award (depending on employee and company performance)
- Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
- A discretionary death in service benefit provision equivalent to six times your annual salary
- Free access to Which? member content and free access to Which? money & legal helplines
- Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
- Discount site Pluxee which offers large %% off every day shopping and holidays
- Work from (almost) anywhere” for 4 weeks of the year policy
- A great work-life balance (all our roles are now hybrid), offering flexible working options e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.
About Which?
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.
We're proud to be ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.
Please note:
- You must meet the essential criteria listed within the Role Profile, to have your application reviewed.
- We are unable to accept applications by email. Only candidates who apply by completing the online application via the careers site will be considered.
- We reserve the right to withdraw this advert at any given time due to the number of applications received.
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