People Services Advisor

Are you a people person, looking for an exciting new role?

We're looking for an experienced People Services Advisor to support our managers and employees across a wide range of people matters. This is an exciting time to join the team in a varied and rewarding role.

You will provide expert HR guidance, drive compliance, support employee wellbeing and engagement, and contribute to projects that help create a positive workplace culture across our services.

Key Responsibilities

• Provide HR advice and support to managers on absence, performance, disciplinary, grievance and employee relations matters
• Maintain HR policies, procedures, contracts, job descriptions and employee records, ensuring legal and regulatory compliance
• Support and attend formal HR meetings, investigations, hearings and consultations, ensuring processes are managed effectively and compliantly.
• Produce HR reports and monitor key metrics including absence, turnover, training compliance and employee relations activity
• Support organisational change projects including restructures, TUPE transfers and site openings and closures
• Promote employee wellbeing, engagement, recognition and development initiatives in partnership with managers and the L&D team
• Contribute to HR projects, system improvements, audits, inspections and continuous improvement activities that enhance the employee experience.

What we're looking for

We are after someone organised, approachable and proactive. You will need to juggle a variety of priorities and feel comfortable advising managers at all levels - so strong communication skills and being people-savvy is essential.

You will need

• A minimum of CIPD Level 3 or working towards
• Strong knowledge of UK employment law and HR best practice
• Experience managing employee relations cases
• Confident communicator with strong coaching and influencing skills
• Able to work independently and build effective relationships across teams
• A full UK driving licence and access to your own vehicle

Come and join a Charity focused on people rather than profit.

About Us

Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. 

What We Offer

At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.

Why join us?

• 25 daysholiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhancedpension (5% employer contribution)
• Enhancedsick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover(3 times your annual salary in the event of your death)
• Freesubscription to Benenden healthcare cashback plan or Perkbox discounts
• 55p Business Mileage^^
• Investors in People Goldaccredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Managerfor support when needed.

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRIT values:

Show gratitude and appreciation of others.

Demonstrate personal and professional pride.

Integrity is everything.

Reflect and learn.

Continuous improvement.

Take your best self wherever you go.

How to Apply

If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.

Position:   Support Worker (Job ID 707) People Services Advisor (Job ID 1119)

Hours:  Full-time   37.5 hours per week 

Contract:  Permanent

Location:  Cheltenham/Hybrid

Pay:  £28,210 per year 

Closing Date:  13th August 2026 -  CCP reserves the right to close the job advert early if needed. 

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process.   We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.

 

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP.   Please note this role is subject to satisfactory pre-employment checks.

Please review the attached job attachments for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a  well-maintained vehicle with valid tax, MOT and  Insurance covering business use.

INDMP