People/ HR Administrator – People & Volunteers
We’re currently recruiting a People / HR Administrator (Part-Time) at KEMP Hospice
Job Title: People/ HR Administrator – People & Volunteers
Department: People and Operations Team
Reports to: Head of People and Operations
Location: KEMP Hospice, 41 Mason Road, Kidderminster, DY11 6AG
Contract type: Permanent
Working hours: Part time | 15 hours per week | 4 days per week | Monday to Friday | between the hours of 09:00 – 16:30
Salary: £10,509.00 (FTE £26,522.50 per annum)
Closing Date: 21/06/2026 (with interviews expected to be held w/c 29/06/2026)
Why KEMP?
Based in the heart of the Wyre Forest, KEMP Hospice has been providing compassionate care and support to people affected by life-limiting illness and bereavement for over 50 years. We offer end-of-life care, counselling, and emotional support—completely free of charge—to adults, their families, and carers for as long as they need it. We stand by their side in our day hospice, in their homes, or virtually, during some of life’s most challenging moments.
At KEMP, we pride ourselves on being a great place to work and volunteer. We prioritise the well-being of our staff and volunteers, fostering an environment that promotes a healthy work-life balance. With opportunities for flexible working and a range of employee benefits shaped by the needs of our team, you’ll be joining a passionate, caring, and inclusive organisation that puts people at the heart of everything we do.
If you’re an enthusiastic, self-motivated, and passionate people professional with a positive, high-energy approach, this is the role for you! Join our fast-paced team where you can make a real difference to employee experience, work on varied and exciting projects, and bring your love for recruitment, team engagement, and event management to life. If you thrive in a dynamic environment and are ready to take on new challenges, we’d love to hear from you!
What We Offer:
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management – keen to develop you
- 30 days annual leave + bank holidays, increasing with long service
- Discount schemes including Blue Light Card
- Increased employer pension contribution
- Company sick pay
- Bereavement leave
- Enhanced maternity leave
- Enhanced paternity leave
- EAP: confidential financial, legal, wellbeing & mental health support
- Free eye tests
- Death in service benefit
- Opportunities for flexible working from day one
- Family friendly policies
- Free Will writing service.
- Staff events
Purpose of the Post
- To support the Head of People and Operations in ensuring that KEMP Hospice is a great place to work and Volunteer
- To maintain and update employee and volunteer records, as well as manage and maintain various HR systems, documents and internal databases
About You / Person Specification
- Demonstrate empathy, compassion and respect when dealing with colleagues, volunteers, service users and external stakeholder – We Care
- Builds positive working relationships and communicates effectively with others to achieve organisational goals – We are Collaborative
- Seeks opportunities to improve processes and embrace new ways of working where appropriate – We are Innovative
- Promotes equality, diversity and inclusion in all aspects of their work – We are Inclusive
- Acts with honesty, accountability and discretion while maintaining a high standard of confidentiality and sensitivity – We have Integrity
- Uses resources responsibly and contributes to the long-term success and effectiveness of the organisation – We are Sustainable
Main Duties and Responsibilities
- Organise the maintenance of accurate and up-to-date employee and volunteer records, ensuring effective use of the people database
- Work in partnership with the people team to ensure all people related tasks are completed efficiently, accurately and to a high standard.
- Maintain and update the people databases, ensuring data integrity and compliance with organisational requirements
- Organise the preparation and processing of HR documentation, including recruitment and on boarding paperwork.
- Support the provision of a first point of contact for employees and volunteers, responding to transactional HR queries in a timely and professional manner. Also, to support the delivery and monitoring of mandatory training for volunteers ensuring appropriate support and ongoing development opportunities.
- Assist in the organisation and coordination of internal activities, including recruitment processes, interviews and staff/volunteer events.
- Ensure all safer recruitment procedures are followed, including the completion and maintenance of references, DBS checks and other role- specific compliance requirements.
- Maintain comprehensive and accurate records of volunteers, including their roles and time contributed to the organisation.
- Provide advice, information, a guidance to staff and volunteers through face-to face, telephone, and email communication.
- Support initiatives to attract and recruit new volunteers, including participation in profile raising activities and events.
- Attend internal and external meetings as required, including providing administrative support such as minute taking.
- Undertake any additional duties appropriate to the role, demonstrating flexibility to meet the needs of the business
All KEMP Hospice employees are expected to:
- Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence.
- Support and encourage harmonious internal and external working relationships.
- Make a positive contribution to KEMP Hospice.
- Provide confidential support and advice to colleagues within your area of expertise.
- Always behave in a professional manner, reflecting and maintaining KEMP Values.
- Undertake all other duties that are required with the role.
How to Apply
To apply, please submit your CV and a supporting statement (maximum 250 words) that addresses the following:
- Motivation and Experience:In a short summary, tell us what motivates you to apply for this role and highlight any relevant experience that makes you a great fit for this exciting position.
Please note that applicants who do notfulfil the application brief, including the submission of a supporting statement, will not progress in the selection process.
Disclosure & Barring: This role is subject to a basic check with the Disclosure and Barring Service.
Job Types: Part-time, Permanent
Pay: £10,509.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Paid volunteer time
- Sick pay
- Work from home
Experience:
- Administrative: 1 year (required)
Work Location: In person
How to Apply
Please apply for this position online via Indeed
Closing date for all applications: Sunday 21st June 2026.
Please note, KEMP Hospice reserves the right to close this vacancy early if sufficient applications for the role are received.