Peer Support Worker, North Tyneside Safe Haven

Peer Support Worker, North Tyneside Safe Haven 

Salary: Enhancements paid for evenings, weekends and bank holidaysHours: Part-time - 18.5 hours per weekWorking pattern: Monday to Sunday between 2pm - 10pm

We have a fantastic opportunity for a Peer Support Worker to join our North Tyneside Safe Haven!

This role is ideal for someone who has personal lived experience of mental health challenges and recovery, and who is now in a position where they feel able to use their experience to support, inspire and empower others.

As a Peer Support Worker, you will draw on your lived experience alongside your skills and training to offer hope, understanding and practical support to people accessing the service. You will help individuals explore their strengths, build resilience, and connect with opportunities within their community that support wellbeing and recovery.

You will also play an important role in promoting the service, helping people understand how the Safe Haven can support them, and contributing to the collection and recording of data in line with reporting requirements.

About the role

• Support people in the community, including those experiencing mental health challenges, to build resilience through activities, service involvement and community engagement.
• Use your lived experience of recovery to provide empathetic, non-judgemental peer support.
• Support individuals and communities to identify and take part in activities that promote wellbeing and healthy lifestyles.
• Work with a range of people to understand their needs and help improve access to support services.
• Proactively reach out to individuals who may need additional support and connect them with appropriate services where needed.
• Promote the role of peer support and contribute to the ongoing development of the service.
• Record and report activity in line with organisational requirements.
• Undertake any reasonable duties and responsibilities required to meet the needs of the organisation.

About you

• Experience of working in a similar role or supporting others with their wellbeing.
• Experience providing 1:1 peer or support-based conversations.
• Personal lived experience of mental health challenges and recovery, with the ability to use this insight to support others in a safe and constructive way.
• Understanding of recovery in the context of mental health.
• Awareness of local support pathways and services.
• Strong communication skills, both written and verbal.
• Good customer service and relationship-building skills.
• Strong interpersonal skills and the ability to build trust with a range of people.
• Confidence using IT systems, including Office 365

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell days
• Enhanced pension
• Wagestream - ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Everyturn Mental Health is the trading name of Everyturn a registered charity (charity number 519332) and a company limited by guarantee registered in England and Wales (company number 02073465) and Everyturn Services Ltd, company registered in England & Wales (company number 4391008).

© Everyturn Mental Health. All rights reserved.

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Everyturn Referral Assistant