Operations & Planning Manager
Operations & Planning Manager (MSF IE)
Company Description
MEDECINS SANS FRONTIERES IE
Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.
MSF has around 67,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.
At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff.
MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.
IMPORTANT - PLEASE READ BEFORE APPLYING - If you are applying for a role and have applied for us before in the last 12 months, please email recruitment@dublin.msf.org before applying so that we can re-set your applicant account. Please title your email “Reapplication request”. If this is your first application, there is no action to take – Thank you – The recruitment team
Position
JOB TITLE: Operations & Planning Manager
DEPARTMENT:MSF Ireland
REPORTS TO (JOB TITLE): Head of Office
HOURS: 37.5 hours per week
LOCATION: Harcourt Street, Dublin (Hybrid)
DURATION: Permanent
SALARY GRADE: 17.1
SALARY: € 72,198.91
Reporting to the Head of Office, MSF Ireland, the Operations & Planning Manager(OPM) acts as a strategic and operational partner to the Head of Office and to MSF UK Planning & Accountability Unit(PAU) , leading MSF Ireland’s data management team, organisational and functional planning, performance management/reporting processes, risk management, policies register, work services and core enabling projects to ensure MSF Ireland delivers on its objectives effectively, efficiently, and sustainably.
A key member of the MSF Ireland Senior Management team, the OPM is a key facilitator between MSF Ireland’s Fundraising, Communications, Digital and Finance teams, ensure clear coordination in the execution of MSF Ireland’s annual plans, and the monitoring/management of MSF Ireland’s risk footprint. The OPM is also the MSF Ireland process owner for the development and implementation of the organisation’s performance scorecard.
Furthermore, the OPM is responsible for the compilation of executive reporting to the MSF Ireland Board of Trustees and supports the Head of Office in presentation of operational information at MSF Ireland Board meetings.
The OPM is the nominated Data Protection Officer for MSF Ireland.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
• Accomplished leader with 5+ years’ experience managing diverse teams
• Experience or qualification in project management
• Experience in risk management
• Experience in policy development
• Experience in the development and implementation of business performance management systems and processes.
• Experience of working with CRM systems and management reporting tools within a non-profit environment (ideally Microsoft Dynamics / Power BI)
• Knowledge of the Irish data regulatory environment
• Excellent oral and written communication skills
• Proficiency in use of Microsoft Office 365 suite. Ability to collaborate within a hybrid operating context utilising Teams, Sharepoint and similar technologies
• Ability to prioritise, working flexibly and prioritising competing demands whilst managing expectations from multiple stakeholders
Other information
PAY AND BENEFITS
• Competitive salary with six point pay scale increments as part of annual performance review process
• 28 Days Annual Leave
• Employer Pension contribution at 10% of employee’s salary
• Bike to Work scheme
APPLICATION PROCESS
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Application checklist
Please check that you have included the following in your application:
•An up-to-date CV•
Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role
Recruitment timetable:
•Closing date for applications: 11.59PM (GMT), 23 July 2026
•Interviews: tbc
We encourage early applications, as we reserve the right to close the vacancy once a suitable candidate has been appointed
For any queries or issues please contact recruitment@dublin.msf.org
RIGHT TO WORK
Candidates must have permission to work in Ireland.
For more information, please visit gov.ie or contact recruitment@dublin.msf.org.
MSF UK/IE is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. Please can you complete our anonymous Equity, Diversity & Inclusion form here