Museums Operations & Support Coordinator at Museums and Heritage Highland

Working Hours: Full Time
Contract: Fixed Term
Salary: £30,000 pa
Location: Home-based with travel across the Highlands as required
Closing date: 01/06/2026

About the Role

Inspired by collaborative working and practical support, these new freelance roles will work directly with clusters of small and rural museums, helping reduce operational pressure and creating more space for strategic thinking, creativity and community impact.

About the Project

Pathways to the Future is a collaborative initiative led by Museums and Heritage Highland supporting museums to work in more connected, resilient and sustainable ways.

The project recognises the growing pressures faced by many museums – particularly small, volunteer-led and rural organisations – and aims to provide hands-on operational support where it is needed most.

Each coordinator will support a cluster of up to four museums, working flexibly with each organisation to identify practical support needs and improve day-to-day operations.

The Role

The coordinators will provide a mixture of operational, administrative and organisational support tailored to the needs of participating museums. This may include:

• Supporting finance and administration systems
• Coordinating visitor services and reporting
• Assisting with marketing and communications activity
• Helping streamline systems and shared ways of working
• Supporting training, wellbeing and organisational development initiatives
• Exploring opportunities for collaboration and shared resources across museums

The role is designed to ease pressure on museum staff and volunteers while helping organisations build confidence, capacity and long-term resilience.

Who We’re Looking For

We are looking for organised, collaborative and proactive people who are passionate about supporting museums and heritage organisations to thrive.

You may already have experience working in museums, heritage, arts, cultural, community or voluntary organisations and be comfortable balancing multiple priorities across different teams and locations.

We’d especially like to hear from people who:

• Enjoy practical problem-solving and improving systems
• Communicate well and build positive working relationships
• Are confident working independently and collaboratively
• Have strong organisational and digital skills
• Understand the challenges facing small and rural museums
• Can provide supportive, flexible and people-focused assistance

Experience in marketing, administration, operations or coordination work within the cultural or community sector would be particularly valuable.

How to Apply

Please submit:
Your CV or details of relevant experience
A covering letter (maximum 1000 words) explaining your suitability for the role

We also welcome alternative application formats, including:
A video application (maximum 5 minutes)
A PowerPoint presentation (maximum 10 slides)

Applications and enquiries should be sent to:

Nicola Henderson
nicola.henderson@museumsandheritagehighland.org.uk

Deadline

Applications close: 1 June 2026 at 5pm